Home Depot reviews and complaints 1
View all 2389 complaintsHome Depot - Complaint about customer service at the customer service department sales and returns
On May 15 2021, around 3:30 pm, I went to the Customer Service Department (sales/returns) of the Home Depot in Hutto, Texas. There were four cash registers open. Register #2 was helping a customer. The other three cashiers were at register #4. I walked over to them and none of them acknowledged me. After about 40 seconds I turned and took about five steps towards the self-checkout, there was a long line. I immediately turned back around, one the cashiers walked over to register #1 and called the next customer who had just walked up. The other two cashiers were still in front of register #4 and for a second time they refused to acknowledge me. The items were left in front of register #4.
The items were purchased at Lowes. I was also looking to purchase a generator. The generator will be purchased at Lowes.
Desired outcome: Good customer service
Latest Home Depot Reviews
Long list of incompetent people unwilling to help, Eagan, MN 14 foot steel driveway gate Very disappointed Hot water tank Order #H8964-220828Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!