Menu
For Business Write a review File a complaint
CB Retail Stores Walgreens 1000 E Central Texas Expy, Killeen, TX, 76541, US
Walgreens company logo
Walgreens
reviews & complaints
Walgreens company logo

Walgreens

1000 E Central Texas Expy, Killeen, TX, 76541, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
S
12:39 pm EST

Walgreens - refilling a prescription

I have been getting my prescriptions filled at this Walgreens for awhile, never had any problems but today I was appalled at the professionalism and customer service I received. I have lupus, my doctor called in a refill for some pain medicine I needed and had run out of, I had went yesterday and spoke to a pharmacist tech and she had told me to wait til today so my insurance would cover it and I wouldnt have to come out of pocket. I called this morning to check to see if it was ready and the person I spoke to was very rude, unprofessional and unsympathetic to my situation, instead of good customer service I was questioned about why I needed it and so very rude, I was told she didnt care what the tech from the previous day said, nor any regards to my doctors request. I am now going to take my business elsewhere and let my friends and family know not to do business there. The person I spoke to today was Dorothy and she said she was the lead pharmacist. I am so upset over the situation and how it was handled, has caused my anxiety to flare up. I

Read full review of Walgreens
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.