KFC reviews and complaints 1
View all 3461 complaintsKFC - poor service, health problem
KFC Complaints - Poor service!
Posted: 2009-6/13
Poor service for the second time in two weeks!
Arrived at the store today and told them of the problem with the last order. Ordered a 16 piece bucket of grilled chicken meal last week. They put 8 wings, 2 legs, 4 thighs and two breast in last weeks order. They asked why I didn't bring it back or call. I live 35 miles round trip and I called several times and they would not answer the phone.
I told them I wanted 4 breast, 4 legs, 4 thighs and 4 wings just as the order should be. Trusting they could count after a complaint, I went home. Arrived at home and open bucket and had 8 legs, 2 wings, 3 thighs, 1 breast. Tried calling them again 8 times with no answer.
While taking my food I noticed the manager walking around the food cleaning out his ears where they were cooking. Gross!
Complaint Rating: Two thumbs and a foot down
Company information:
KFC
3222 South Main
Lindale, Texas
United States
Phone: [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
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i ate at kfc and ljs yesterday 12-9-09 the food was great and the restaurant was very clean me and my family we were about 6 of us we enjoyed and maneger was very nice i believe his name was sam.i would say eat there.
Yes! The KFC/LJS in Lindale was disgusting all three times I have eaten there over the past year. The wait staff is rude, the food isn't prepared or cooked correctly(undercooked/overcooked/soggy/too much batter) and they apparently do not understand the delicate inner workings of how to properly fasten a plastic lid onto a plastic cup.
I ate here the other night even though my past two experiences were horrible. I figured I would give them one more chance. I waited at the drive-thru for 10 minutes! They said they had to "re fry the shrimp"? They probably didn't have any prepared. The soft drink didn't taste correct, half of my food was cold and soggy (except the shrimp, which was mostly batter...) and they didn't put the lid on my colse slaw, so there was a huge mess in the bag. Not a single thing tasted like it should!
I have NEVER had this problem at any of the KFC's or Long John Silver I have eaten at AROUND the country and South America. I hope this place runs out of business soon.
I believe the GM calls himself "KJ" or something... very rude and obnoxious.
DO NOT EAT HERE