Menu
For Business Write a review File a complaint
CB Drug Store CVS 301 Andrews Hwy, Midland, TX, 79701, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

301 Andrews Hwy, Midland, TX, 79701, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
C
10:56 am EST

CVS - Pharmacy

Thought I would try cvs because my pharmacy was busy and walgreens didn't have all of my medication. I stood at the counter for over 15 minutes waiting for someone to help me. I was the only person in line inside the store and they had one car in the drive through. Two people on duty and when a gentleman went to the counter to pick up his medication they help him right away but still left me standing with out helping me at the drop off window. Two other people where behind me waiting also but they got upset and left to go to walgreens. After I finally called customer service then I was helped I was treated poorly after that. And yes I had a attitude too after another 30 minutes of them putting my insurance information into the computer I was then told my insurance didn't cover one of my medication which I knew was wrong so I got my paperwork back from them went down the street to albertsons and had all three of my medication with in 20 minutes. I knew customer service was not going to do anything because they didn't even ask me questions. So cvs does not care about you.

Read full review of CVS
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.