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CB Retail Stores Best Buy 187 Creekside Way, New Braunfels, TX, 78130, US
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Best Buy
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Best Buy

187 Creekside Way, New Braunfels, TX, 78130, US
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1 complaint
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Working hours
Mon
10:00 am - 10:00 pm
Tue
10:00 am - 10:00 pm
Wed
10:00 am - 10:00 pm
Thu
10:00 am - 10:00 pm
Fri
10:00 am - 9:00 pm
Sat
9:00 am - 10:00 pm
Sun
10:00 am - 8:00 pm
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Best Buy - customer service in the store

i went in this location on 11/30/2019 to buy my daughter and Apple watch as i walked thru the area where the apple watches are 5 of your customer service people walked past me and never asked if i needed any help finding anything then i went to the guy at the front door in the yellow shirt and he didn't help me either or even say he was sorry. Your store has horrible customer service and i will never shop at one of your stores again and i have told everyone i know i was treated at your store. You should know how ever finally a girl named Destinee finally asked me if i needed help and ordered the apple watch for me i asked if the price could be priced matched to walmart who was selling the same watch for 129.00 but was sold out and she asked this guy who was standing in front of the counter and advised no you would not be price matching. So again i will not shop at your store every again and will make sure to continue to let everyone i know how i treated at your store.

Thanks
Andrea Belvin

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