Super 8 reviews and complaints 1
View all 574 complaintsSuper 8 - condition of room and customer service
We checked into our room at about 1AM Friday June 6th 2019 and were there till the 11th. Our room was filthy dirty. There were little hairs all over the bathroom sink area and in the shower/tub. There was sticky stuff all over the floor. There wasn't a trash can in our room. We found live roaches every day. My sister woke up to a roach crawling on her arm. The AC didn't seem to be working right so we called the front desk and they said they would send someone to check it out and never did. There was trash piled up on the ground out side of our room. Customer service was horrible. We asked for extra pillows and blankets and were told there weren't any. We also asked for some extra washcloths and we were only given one. We didn't complain during our stay for fear of not getting our $50 cash deposit back. By far the worst experience ever. We would like a refund please.
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