PetSmart reviews and complaints 1
View all 641 complaintsPetSmart - rude clerk
I had just taken my dog to use the outside potty area. As I was coming in, I had picked him up and was telling him while scratching his head, 'Silly puppy, you no want to go outside."
That's when this middle age employee groomer, who was walking next to me, she was about 40-50, said under her breath, 'Shut the hell up and #ing deal with it." Wow, totally rude.
I said, "excuse me," and she said, 'Tough!" and wondered in the grooming area.
I knew she was a groomer because of her combs in the back pocket. she had her hair pulled back. I asked for the manager but everything was busy that I waited a good while and no one showed.
Thats no excuse to mouth off to a customer like that for no reason, except to be moody. I didn't get her name but she is still in this location
The complaint has been investigated and resolved to the customer’s satisfaction.
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