LongHorn Steakhouse reviews and complaints 1
View all 393 complaintsLongHorn Steakhouse - overlooked twice to be seated
On Friday February 12, 2016, my husband and I went to the Longhorn Steak house in Midlothian, Virginia. We arrived at 5:20pm. We were told it would be about 30 minutes. People who arrived, with no reservations, after we did were being seated as well a everyone who was there when we arrived. My husband as the hostess if our buzzer was working and she said yes. We were 4th in line. After another 20 minutes, after being overlooked further and later arrivers going ahead of us. We had gotten real upset by then. My husband went up and gave our beeper back and explained again about being overlooked and not being seated. She never offered any apology nor did she offer to seat him. As I left I explained to the hostess that I think we were discriminated against because were old. Then she said well I can seat you now. We were both so upset that we just left. I called the customer service number right away, she apologized and said some one would call me I within 24 hours. Now it has been 3 days and no contact. We will not be going back to Longhorn because of this bad, in considerate experience.
Latest LongHorn Steakhouse Reviews
Customer service / waitress Left hungry as they couldn't cook my steak over fire as ordered. Flos 9 ounce filet Horrible Mixed Experience with Longhorn SteakhouseGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!