Sky Zone reviews and complaints 2
View all 8 complaintsSky Zone - Customer service
I am Kymani Shegog, a director at an alternative private day school located in Fredericksburg, VA. Our school has a tradition of rewarding students for their academic achievements with a trip to Sky Zone since last summer. This excursion is eagerly anticipated, and it has consistently been a source of joy for the students. However, I am compelled to addre...
Read full review of Sky ZoneSky Zone - Fake membership
I spoke with Skyzone in Fredericksburg, Va. when I alerted them about a fake membership. I never signed up for a membership, I signed my grandkids up on the waiver not a membership. I called when I first realized that I was being charged for a membership and asked them to cancel whatever. They stated that they understood, took my info and stated that it would be done. I couldn't do online because I apparently didn't have a membership number since I never signed up. I have tried to call them at the number they have listed, NO Answer or return call. Tried to leave message at location, machine is telling me that the person doesn't have room in their VM to accept another message. I am not at all pleased with this situation and I am being charged fraudulently on a monthly basis for services I don't even use. The number that I have been calling constantly is [protected]. I live over 2 hrs. away from this establishment. This issue must be rectified or I will have to take the next step. I hope that I hear from someone to rectify this issue. my number is [protected] [protected]@yahoo.com
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