Menu
For Business Write a review File a complaint
CB Entertainment Sky Zone Unsafe aerial silks. Untrained staff. Slippery oily floors.
Sky Zone

Sky Zone review: Unsafe aerial silks. Untrained staff. Slippery oily floors.

S
Author of the review
12:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WARNING: Proceed at your own risk. My children frequently visit trampoline parks, but this place is beyond. Today, my six-year-old son broke his finger in two places on the unattended aerial silks. My husband also slipped on stairs that, for some reason, had been cleaned with slide oil. He now has a bruised back and pain. After he fell a child and a woman slipped right after him. Additionally, there was an unattended hook used to pull in the swing left near the stairs. Someone tripped over that, which then fell and hit my son on the same injured finger. He screamed and cried in excruciating pain, and the staff actually stood there laughing at him and didn't move to help. This all happened within the first 20 minutes of our visit. I witnessed numerous other safety issues and poorly trained staff. My daughter also hit her head on the slide due to the latter. Suffice it to say, we left about 30 mins into our 90-minute play. Manager did not want to refund our elite memberships we just purchased. Now we have a broken finger and bruised back. Not the end of this.

Claimed loss: Medical expenses and 5 elite memberships and socks.

Desired outcome: Pay for medical expenses and refund for 5 elite memberships and socks.

Confidential Information Hidden: This section contains confidential information visible to verified Sky Zone representatives only. If you are affiliated with Sky Zone, please claim your business to access these details.

View 0 more photos
0 comments
Add a comment
  1. Sky Zone Contacts

  2. Sky Zone phone numbers
    +1 (618) 589-1111
    +1 (618) 589-1111
    Click up if you have successfully reached Sky Zone by calling +1 (618) 589-1111 phone number 0 0 users reported that they have successfully reached Sky Zone by calling +1 (618) 589-1111 phone number Click down if you have unsuccessfully reached Sky Zone by calling +1 (618) 589-1111 phone number 0 0 users reported that they have UNsuccessfully reached Sky Zone by calling +1 (618) 589-1111 phone number
    +1 (303) 434-0877
    +1 (303) 434-0877
    Click up if you have successfully reached Sky Zone by calling +1 (303) 434-0877 phone number 5 5 users reported that they have successfully reached Sky Zone by calling +1 (303) 434-0877 phone number Click down if you have unsuccessfully reached Sky Zone by calling +1 (303) 434-0877 phone number 18 18 users reported that they have UNsuccessfully reached Sky Zone by calling +1 (303) 434-0877 phone number
    Convention Services
  3. Sky Zone emails
  4. Sky Zone social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 24, 2025
  6. View all Sky Zone contacts