JC Penney reviews and complaints 1
View all 1386 complaintsJC Penney - acceptance of vision insurance
My vision issurance has not been accepted as it was believed that it was not compatible wit the discount 0f 50% on glasses offered by the company at the time of the purchase/order (i.e. July 21, 2009)
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest JC Penney Reviews
I was charged a different price than the website stated. No Reason To Shop Instore Mixed Experiences - Approach with Caution The best manager ever jcp.com ROCKS!Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
This, fortunately for the company, is not a valid complaint...what you're complaining about is called "double dipping" and the optical shop cannot bill sale or discount prices to an insurance~they are required to bill the usual and customary fees, which, clearly the 50% off deal is not...you have the option to use either your insurance or the discount, you can't have it both ways...