LabCorp reviews and complaints 1
View all 425 complaintsLabCorp - Customer service
8/8/23 Hello my name is Anquita Palmer I went to LabCorp on Independence Blvd in Virginia Beach VA at 8:30 am. I was notified that I arrived earlier by one of the Reps. I decided I will later return. I came back at 9:10 and waited 20 mins around this time I had to use the restroom being that I was their for employee drug test. I notified the Rep who than told me to wait so I waited for an additional 5 mins before I decided to ask for my Id to go to another location. Being that they were busy at the time. The Rep named Teasha with rusted colored locs got smart at another Rep and told them to hurry up with my [censored] which was unacceptable. Teasha than got an attitude with me failed to let me know that if I left I wouldn't be able to take my drug test. I later went to LabCorp in Chesapeake where they later let me know that the LabCorp on Independence Blvd listed me as seen when I had not been. I have 48 hrs to complete this test. I feel being in the position Teasha is in she lacks training in empathizing with customers/patients. She needs to be further trained I felt unsafe about Teasha's actions being that she hopped out of her seat with aggression in light of my situation I hope you guys investigate that way this Will not happen to another patient have a blessed day thanks.
Desired outcome: She needs to be terminated until she gets the proper training patients shall always be able to feel safe in their environment just as well as others.
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