Home Depot reviews and complaints 1
View all 2389 complaintsHome Depot - poor quality
Received a Husky Powerwasher 2000S for a father's day gift on June 20, 2008. Purpose and use was to clean the 27 x 13 deck and a slightly larger concrete patio below. Unit has been used 5 times and properly stored in the garage. Went to use it to clean the this week and found that the poorly designed "Click-N-Clean Variable Spray Nozzle" won't work properly at the Detergent Spray setting...the other two settings work; however the nozzle leaks along the length of the seam when I use it at those settings. The construction of this is absurd. So far, calling the 1-888 phone number has resulted in little satisfaction. Going on line is about as fruitful. It appears that the $200.00 was literally flushed down the toilet. The box said 3 year warranty...checking the warranty, nearly nothing has a warranty beyond 90 days. How Home Depot can sell such inferior products and then essentially ignore the problem is beyond me. There must be hundreds of comments on the Internet about their Husky Powerwashers and poor quality...this situtation is unacceptable. Maybe, what is needed is a class action lawsuit against Home Depot. I have had a choice of driving 7 minutes to a Loews near my home or 20 minutes to Home Depot and up to this point have chosen Home Deport. I am so displeased over this, that I now feel Lowe’s deserves a chance at my business because Home Depot certainly does not care about it's customers!
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