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CB Drug Store Accredo Health Group 22623 68th Ave S, Kent, WA, 98032, US
Accredo Health Group company logo
Accredo Health Group
reviews & complaints
Accredo Health Group company logo

Accredo Health Group

22623 68th Ave S, Kent, WA, 98032, US
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1 complaint
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Website
www.accredo.com
Phone number
+1 (253) 872-2121
Category
Drug Store
Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed

Accredo Health Group reviews and complaints 1

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D
12:41 pm EDT

Accredo Health Group - Undertrained staff

I have called Accredo 6 times and unfortunately, I am given a different answer on the status of my husband's new cancer medication prescription.

Including stating the trouble was with my insurance provider and I better call them.

Accredo made a test prescription to start his account and kept telling me they had filled the prescription when they had not. The trouble has always been with Accredo.

Each phone call was a minimum of 43 minutes with promises to contact pharmacists to get both prescriptions filled plus a callback. Neither happened.

The process started March 3rd, 2022, and as of March 22, 2022, I still don't have my husband's life-saving critical cancer medication.

Accredo is supposed to care about critically ill people, but appears to not give a dam as all of their staff is grossly undertrained!

Desired outcome: Premera insurance to FIRE Accredo and switch to a new medication provider as I have no confidence in Accredo's ability to function properly and provide quality care today or in the future!!!!!I trust Dr Suess more than the Accredo team.

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