Umpqua Bank reviews and complaints 1
View all 31 complaintsUmpqua Bank - Banking services
I have banked with Umpqua in Gig Harbor since 2013 and although their money market rates are not good didn't have much problem until I moved to Spokane and started using this branch on south hill. They will not take any check that is made out to you and your spouse. Even if you and your spouse are both there at the bank with valid Real IDs that require a birth certificate to get and you both sign the check in front of the bank teller. The branch manager was also unwilling to help.
So my wife and I took our US treasury check to deposit at Washington trust bank and had no problems.
Desired outcome: A manager that will deposit checks
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I called my District Representative about this type of issue and they are getting on it asap. Please do the same and spread the word. That way it won't be long before everyone else gets help and the bank gets punished. Also report to CFPP at [protected].