Home Depot reviews and complaints 1
View all 2388 complaintsHome Depot - poor service and poor quality of merchandise
Today, my husband purchased some nice new doors for my laundry area, or so we thought. When he opened the box to take the doors and materials out, he was appauled. One of the frames for the door was bent, he was going to fix it but decided he shouldn't have to be correcting brand new merchandise. As if this wasn't enough, he took one of the doors out of the box and there was a huge scratch right in the middle of the door as well as small scratches on the side of it. This is not the first time we have had this experience with Home Depot's merchandise. We had decided to give them another try, big mistake! We are still shaking our heads about the way they installed our carpet too. When we came home from work, to see what they had done, we
found all our air vents carpeted and a huge mess left by the installers laying in the middle of the carpet. I am a business owner myself and I would never treat my clients the way Home Depot has treated us. I certainly don't see Home Depot staying in business if they continue follow their current business practices. In this time of economic problems for families, I can't believe that a business would add additional stress to a family and expect no recourse. Rick and Shirley
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Home Depot Reviews
14 foot steel driveway gate Very disappointed Hot water tank Order #H8964-220828 Home Depot is hiring illegalsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!