CVS reviews and complaints 1
View all 3333 complaintsCVS - customer loyalty
I live in Fox Point, WI, a small suburban community, just north of Milwaukee, WI. I use the CVS pharmacy and drug store exclusively for all prescriptions and miscellaneous drug store purchases -ie, cat food, milk, paper towels, TP, etc. As a family, we spend literally thousands of dollars per year, including prescriptions at our local
CVS. We look at our CVS as our "Store". We have great relationships with the employees, and until today, we have been pleased with the service and the attitude of the employees and management. HOWEVER... over the weekend, we lost a beloved cat, and in an attempt to find her, among other things, we printed up fliers with pictures and info on our missing baby and went around to the neighborhood stores to post the info. I went to 10 local businesses, including WALGREENS AND CVS, and was only denied posting the flier at CVS! I am SOOOOO MAD! Are you kidding me?! I spend big bucks at a local business, literally, and they won't let me post a flier?! What does it say about a company that ingratiates itself as "your friendly local drug store", overcharges you, and then won't let you put up a flier asking for help in finding a beloved pet - this is a small community with many people concentrated in a relatively limited area - "local business and local good will" is literally their life-blood - even Walgreens let me put up a flier - ! I was told that it was "company policy" to disallow such postings - well guess what- it will be MY POLICY to immediately remove all business from my "local" CVS! What BS! Bye-bye CVS, I'm going to Walgreens!
The complaint has been investigated and resolved to the customer’s satisfaction.
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Wow. I'm not gonna repeat everything everyone else already said, so I'll just say this: Get over yourself.
This is really simple to explain. CVS doesn't allow ANY postings of ANY type on their premises. If they allow them, the law states that the unions also have a right to post their material. CVS is scared to death of unions, and in stores/areas where they don't already exist, CVS threatens employees with their jobs if they allow any type of postings. They can't even post anything in the employee break/restrooms or sell their kid's Girl Scout cookies at work, because that would also entitle the unions to "sell/post" THEIR products/services.
Management and employees are literally beat over the head with this! They didn't allow you to post because they were trying to protect their jobs. Big Brother will surely axe them if they find anything of the sort in any of their stores.
I hope you find your cat. I have 4 of them myself. But please don't beat up on the store or its employees. They're just trying to earn a paycheck that they know won't be there anymore if they allow you to post.
Been there.