Walgreens reviews and complaints 1
View all 1823 complaintsWalgreens - Walgreens Pharmacy located in Hudson, WI 54016
I recently went on Medicare so I needed to switch my medications from CVS to Walgreens for better cost savings. I take D-Amphetamine Salt 20 mg. twice a day. When it was time for a refill, I kept getting notified from Walgreens's that it was too soon to fill the prescription, which it was not as my last refill was on 05/7/2023 and it was 6/14/2023 that the prescription was called in. So, I actually went to Walgreens on 6/15/2023 to make sure everything was good and they said they would fill it. I received my prescription and left. I admit I did not pay attention, but I later noticed that the number of pills seemed to be off as I was supposed to get 60 pills. I counted them and I had only 25 in the bottle. I had taken 5 by the time I had noticed. I should have had 55 pills left. So, I went back to the pharmacy and explained that I did not receive all my pills. They told me they went back and looked at the video tape and it showed 60 pills being put in the bottle. That might be true, but I did not receive the bottle where the 60 pills were put into as the day I picked my prescription up, it had not been filled yet and the girl that I talked to the night before had told me they were filling my prescription then. So, did 2 people fill the same prescription... is there a camera that shows the bottle with the 60 pills was put into the bag that was given to the person at the register? Anyway, according to Walgreens, they cannot give me any more pills as this is a narcotic and according to them they gave me all my pills - WHICH THEY DID NOT! So, I am left with only half my dosage due to an error on their side. I will never accept another prescription from Walgreens without them counting out the exact amount to me and the mg. size in front on me before I will pay for them and I do not care if I hold up a line! This is most unsettling as I have to pay the price for a mistake that was not on my end.
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