USA Home Improvement’s earns a 4.1-star rating from 14 reviews, showing that the majority of customers are very satisfied with their home renovation projects.
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I love my new windows, my house looks amazing!
I love my new windows, my house looks amazing!
Our rep was Shay B.. He gave us the best service, thank you! Definitely recommend
Gilles did a wonderful job
Gilles did a wonderful job. I was satisfied with his service. He was always available when I reached out to him. He is nice and convincing.
Gio was outstanding, knowledgeable and punctual. He handle everything from beginning to end. The staff always respond to call in a timely manner. Gio is certainly a great individual to work with. Highly recommend.
It took more 6 months to get this done. There is still work to be done. Zero customer service. They installed a window that is cracked, and I am still waiting for them to fix it. I regretted choosing this company.
The star of the show at USA is Yohai Gio baruch. Gio as I call him is the one who comes out to evaluate your home and recommend windows. He is knowledgeable, smart, quick and professional. Gio will get you the best package to suit your needs without breaking your wallet. He will follow up through the process to make sure everything goes well. Im just waiting on my final inspection, however the process so far has been great. Ask for Gio for great service guaranteed.
Just one word to describe the work performed by James and Manny at USA!
Just one word to describe the work performed by James and Manny at USA! EXCELLENCE!
Punctual, professional, quick and efficient! Great job guys! Thanks!
I'm very happy with our new windows and doors installed by this company, Gio B., our salesmen was excellent, very professional and always available when in need. The project team and installers were very professional, and punctual. I highly recommend this company!
USA Hi exceeded my expectations from Point of Sale, to project management ,to installation. I would like to commend the work of Yohai Gio Baruch (Sales Rep) for walking me through the process from beginning to end. He is confident in their product and process. The installation team of 3 (Jose, Alvaro and team) worked efficiently and work completed in 2 days. Totally recommend. My windows look great! Way to Go USA HI. Shout out to Gio!
The level of professionalism showed by all team members was impressive
The level of professionalism showed by all team members was impressive. They did exactly what was specified, followed up, and took care of everything for us. Thank you Yohai Gio B. for a job well done!
Just one word to describe the work performed by James and Manny at USA! EXCELLENCE!
Punctual, professional, quick and efficient! Great job guys! Thanks!
Gilles did a wonderful job. I was satisfied with his service. He was always available when I reached out to him. He is nice and convincing.
Mani did a real excellent job. I like his work. I give him 5 stars.
Gio was outstanding, knowledgeable and punctual
Gio was outstanding, knowledgeable and punctual. He handle everything from beginning to end. The staff always respond to call in a timely manner. Gio is certainly a great individual to work with. Highly recommend.
It took more 6 months to get this done
It took more 6 months to get this done. There is still work to be done. Zero customer service. They installed a window that is cracked, and I am still waiting for them to fix it. I regretted choosing this company.
Replied
I want to thank USA HI, and everyone involved, starting with Yohai Gio Baruch he has been very attentive and professional,Elizabeth , Enrique,
I want to thank USA HI, and everyone involved, starting with Yohai Gio Baruch he has been very attentive and professional,Elizabeth , Enrique, Joel and Erica has been amazing. I would totally recommend this company and there amazing workers.
The complaint has been investigated and resolved to the customer's satisfaction.
I'm very happy with our new windows and doors installed by this company, Gio B
I'm very happy with our new windows and doors installed by this company, Gio B., our salesmen was excellent, very professional and always available when in need. The project team and installers were very professional, and punctual. I highly recommend this company!
No words to describe how extremely happy I am with my new windows
No words to describe how extremely happy I am with my new windows. My sales representative Shay was honest, patient and listened to all my concerns and made sure I was 100% satisfied .i definitely will recommend USAHI to my friends and family for their windows . Love love love my windows and doors .
Replied
Everyone at USA Home Improvement has been great
Everyone at USA Home Improvement has been great. The process took longer than usual due to the pandemic but that couldn't be helped. The workers were polite & always wore their masks. They completed the job within 3 days which was amazing since I have many windows & doors. Each day before leaving they made certain that everything was locked up & any debris removed. My new windows & doors look fantastic! I highly recommend this company.
The complaint has been investigated and resolved to the customer's satisfaction.
The star of the show at USA is Yohai Gio baruch
The star of the show at USA is Yohai Gio baruch. Gio as I call him is the one who comes out to evaluate your home and recommend windows. He is knowledgeable, smart, quick and professional. Gio will get you the best package to suit your needs without breaking your wallet. He will follow up through the process to make sure everything goes well. Im just waiting on my final inspection, however the process so far has been great. Ask for Gio for great service guaranteed.
Replied
I so regret hiring this company
I so regret hiring this company. I spent a lot of money in this company 1 1/2 yr ago and still have problems with this company. They installed all my hurricane proof windows and still I had to wait a YEAR for them to come back n bring a part so the window could open. They also installed my A/C unit n I just discovered that my heater doesnot heats properly, I called n called n called for them to come n fix the issue, they sent 3 different people n still does not work. I wrote an email to owner but still not response. Where should I report this company ?
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
What GREAT customer service from everyone I spoke to every single time
What GREAT customer service from everyone I spoke to every single time. Mr. *** was my sales person and he was very professional and knowledgeable about all the products available. After I placed my order I was always informed of the progress ( since they take a few weeks to manufacture & ship) of the windows and doors .
Once my installation date was established the installers finished faster than expected and made sure to clean up. Had no issues whatsoever with the inspection which was a few days after the installation date.
Overall I have NO complaints, GREAT experience.
The complaint has been investigated and resolved to the customer's satisfaction.
Let me start off by saying it took way to long to finish the job, which NEVER got completed, because no one has showed up to put the rest of the
Let me start off by saying it took way to long to finish the job, which NEVER got completed, because no one has showed up to put the rest of the window covers on the interior, even after calling and being told it was going to get done and that was like the end of last year. The job took almost a year to complete because of the front door in which the first one came cracked ,second one came with the glass in backwards, and not even in the correct factory finish (my mistake ,should not of accepted) .So I get a new door which now has to be cut because it does not fit in the other frame like it should, so it basically has a gap between the frame and door, lock side, and the deadbolt catches a bit when locking it. For $3500 on a new door/ frame it should lock, open, close flawless. We supposedly had a job foreman but with like everyone else the communication was non existent, except when they wanted payment. I payed out of pocket and had to pay off because I was in the process of refinancing to get the lien off and keep the great rate. We got 6 quotes and 4 were about the same, I would actually pay a bit more for better service especially when i was writing a check on the spot. I would definitely expect better service with USA in the company name.
USA Home Improvement Complaints 0
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Is USA Home Improvement Legit?
USA Home Improvement earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for USA Home Improvement. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
USA Home Improvement has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Gousahi.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gousahi.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About USA Home Improvement
Whether you're looking to upgrade your kitchen, bathroom, or living spaces, USA Home Improvement has got you covered. The website offers a broad range of products and services, including flooring, countertops, cabinets, appliances, lighting, plumbing, and HVAC systems. Whether you're a DIY enthusiast looking for high-quality materials or a homeowner in search of professional installation services, you'll find everything you need at USA Home Improvement.
One of the key features of USA Home Improvement is its easy-to-use website. The site is user-friendly, allowing customers to quickly browse through the wide range of products and services offered. The company has a team of experienced and knowledgeable staff who are always available to answer any questions and provide expert advice on the best products and services to suit your needs.
Moreover, USA Home Improvement works with some of the leading brands in the home improvement industry to ensure that customers get access to top-quality products at affordable prices. The company has established strong relationships with manufacturers and suppliers, allowing them to negotiate lower prices, which are passed down to you, the customer.
In conclusion, if you're in the market for home improvement products and services, look no further than USA Home Improvement. With its commitment to quality, efficiency, and customer satisfaction, you are assured of getting the best products and services at competitive prices.
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USA Home Improvement Contacts
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USA Home Improvement phone numbers+1 (954) 884-8744+1 (954) 884-8744Click up if you have successfully reached USA Home Improvement by calling +1 (954) 884-8744 phone number 0 0 users reported that they have successfully reached USA Home Improvement by calling +1 (954) 884-8744 phone number Click down if you have unsuccessfully reached USA Home Improvement by calling +1 (954) 884-8744 phone number 0 0 users reported that they have UNsuccessfully reached USA Home Improvement by calling +1 (954) 884-8744 phone number
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USA Home Improvement address580 Ansin Blvd, Hallandale, Florida, 33009, United States
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USA Home Improvement social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 17, 2024
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The level of professionalism showed by all team members was impressive. They did exactly what was specified, followed up, and took care of everything for us. Thank you Yohai Gio B. for a job well done!
Outstanding customer service, worked with Shawn Shlomi and he was fantastic. If you need Impact Windows see Shawn.
Let me start off by saying it took way to long to finish the job, which NEVER got completed, because no one has showed up to put the rest of the window covers on the interior, even after calling and being told it was going to get done and that was like the end of last year. The job took almost a year to complete because of the front door in which the first one came cracked ,second one came with the glass in backwards, and not even in the correct factory finish (my mistake ,should not of accepted) .So I get a new door which now has to be cut because it does not fit in the other frame like it should, so it basically has a gap between the frame and door, lock side, and the deadbolt catches a bit when locking it. For $3500 on a new door/ frame it should lock, open, close flawless. We supposedly had a job foreman but with like everyone else the communication was non existent, except when they wanted payment. I payed out of pocket and had to pay off because I was in the process of refinancing to get the lien off and keep the great rate. We got 6 quotes and 4 were about the same, I would actually pay a bit more for better service especially when i was writing a check on the spot. I would definitely expect better service with USA in the company name.
We really didn't have a good experience with this company. We started in April and they just finished the final details in July. These people work at their own pace, they show up when they feel like it. They don't even call you to tell you they're not showing up to work. They left windows sitting on my grass for months, ended up burning my grass ! They broke my fence and said it was not their fault. Removed gutters and never put them back up . On the day of the final walk-through, the guy forgot to put up one of the windows , when I called him he said he forgot and couldn't come back until nine at night. Someone could've broken into my home and his mistake was not a priority. They messed up on the order of the windows.
The management are terrible as well, there were times that some of the issues were addressed to them but the solution was unfounded. I truly believe that they need to work on communicating more with their employees and their clients.
The only reason they are getting two stars is because a nice employee *** came in yesterday and fixed the final details that the other guys couldn't seem to get right . *** took multiple pieces apart and fixed because the previous workers screwed up.