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Direct Express

Direct Express review: Service from representatives

M
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2:19 pm EST
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Contacted four different times in the past three hours it taking 35 minutes just to get help
Did what was asked in attempting to activate my new card, something that's never been a problem before was told to send a driver's license but the "ID DirectExpress.com email was told invalid email then when trying the www.USDirectExpress.com also invalid email then when calling again after being disrespected was told to Fax a social security card n birth certificate
I'm disabled n home bound with no one to help so unable to go to a library
I will be can canceling this card it's ridiculous
Then was told

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  1. Direct Express Contacts

  2. Direct Express phone numbers
    +1 (888) 741-1115
    +1 (888) 741-1115
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    Customer Service
    +1 (888) 741-1115
    +1 (888) 741-1115
    Click up if you have successfully reached Direct Express by calling +1 (888) 741-1115 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (888) 741-1115 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (888) 741-1115 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (888) 741-1115 phone number
    Customer Service
    +1 (866) 569-0447
    +1 (866) 569-0447
    Click up if you have successfully reached Direct Express by calling +1 (866) 569-0447 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (866) 569-0447 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (866) 569-0447 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (866) 569-0447 phone number
    Hearing impaired
    +1 (765) 778-6290
    +1 (765) 778-6290
    Click up if you have successfully reached Direct Express by calling +1 (765) 778-6290 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (765) 778-6290 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (765) 778-6290 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (765) 778-6290 phone number
    International
    +1 (800) 333-1795
    +1 (800) 333-1795
    Click up if you have successfully reached Direct Express by calling +1 (800) 333-1795 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (800) 333-1795 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (800) 333-1795 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (800) 333-1795 phone number
    Card Enrollment Center
    More phone numbers
  3. Direct Express emails
  4. Direct Express address
    P.O. Box 245998, San Antonio, Texas, 78224-5998, United States
  5. Direct Express social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 15, 2025
  7. View all Direct Express contacts
Direct Express Category
Direct Express is ranked 134 among 414 companies in the Banks category
#132 SDCCU SDCCU #133 Amalgamated Bank Amalgamated Bank #134 Direct Express Direct Express #135 Coastal Credit Union Coastal Credit Union #136 Indian Overseas Bank [IOB] Indian Overseas Bank [IOB]

Most discussed Direct Express complaints

money taken from account; would not give merchandiser authorization number
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 they owe me money and will not pay me or tell me what's going on
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