UTO Vacations review: Travel

UTO is a SCAM. Don't get sucked in and lose your money.

My wife and I were excited when we booked a China/Japan tour. We had it planned to leave in 2022. COVID happened and delayed our tour. Then we rescheduled for March 2023. Same thing - COVID required cancelling. Now I am trying to book for 2025. Nothing but expensive add ons - ALL OF THE INCLUDED COST ACCOMODATIONS AND AIR FAIR ARE NOT AVAILABLE - requiring us to pay expensive upgrades for hotel and flights.

UTO is Bait-And-Switch.

So right now, I have a $3294 credit to use before 09/02/2023 or I forfeit my money. I'm certainly not going to invest more money with company knowing that if something gets cancelled, delayed or whatever that they get $3294 plus whatever else I pay to get a trip. So, this is probably an expensive lesson / loss. Cheaper to give up the deposit/credit than to pay more money and chase it.

FYI - I had travel insurance. Insurance would not cover the cost because trip was cancelled by UTO and they gave me credit. So don't think travel insurance will cover you with UTO.

BUYER BEWARE - YOU WILL BE RIPPED OFF.

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