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Navigator – Gold Beach Oregon – Con # V88PRQHN
This place should NOT be allowed to be rented. It is disgusting.
Tell me, what would you have done when you arrived finding a house in this condition after driving 5 hours with a 3 & 5 year old.
1. No lock box key. Had to call for a different code for lock box on post.
2. Entry area & two bedrooms near entry smelled like urine. Found out why. The ceiling in bathroom leaked and was half gone. Covered with plastic.
3. No propane. 6 pm called for replacement. Got a response @ 11pm. Had to go buy our own. Never did receive a visit from housekeeping after being told they would come to the house.
4. Dirty dishes in dishwasher.
5. Appliances so old… No ice maker. No ice trays.
6. No kitchen towels or wash cloth for doing dishes. 2 tabs for using dishwasher for 5 days. No paper towels. ½ rolls towel paper in each bathroom.
7. Ants everywhere. Spiders and cobwebs in the corners.
8. Screen missing on one of the sliders.
9. Furniture filthy dirty, covered with dog hair. One chair arm falling off.
10. Extra pillow in master bedroom stained and “clean” sheets/blankets covered with dog hair.
11. Beds so broken down & old that you couldn’t rolls over without making so much noise. Headboards detached from beds leaning against wall.
12. Clothes & shoes left in dresser and under the beds from previous guest.
13. Broken towel rack in bathroom.
14. Floors look as if they have never been swept. Under furniture piles of hair.
15. Some much dust on dressers. Never been cleaned for months.
16. The outside of the house was deplorable. Garden hose stretched across yard. Sand toys scattered around covered with mud.
Laura Doran
Turner Oregon
[protected]
Claimed loss: Vacasa acknowledged a refund of $300.00 which I did not ask for. I requested the house be removed from rental until cleaned and fix but I now my emails are blocked.
Desired outcome: Vacasa has a cleaning policy they are not abiding by. House should be removed from rental and the company cleaning this location should be fired.
