Vacation Inspirations
Reviews and Complaints

Very disappointed in the condo time share we rented and received. Very small, bedroom dark, no window, baths small and same size. Veranda very small, seats for 2 not 4 people. Second bedroom had 1 bed. Boys had to sleep together —not what we wanted. No window in that room, very dark and dreary. People there, continually tried to sell time shares there even when told no twice!

This was our first time with Inspirations, maybe our last. Money for our member service was a waste this time around. Very disappointed. This was not a 5 star condo that I expected.

We listened to a presentation by Nick Houghton of Vacation Inspirations. During the slick, high pressure and persuasive presentation Nick Houghton stated that Vacation Inspirations is a travel wholesaler, and they purchase ALL travel at the best price possible in the industry which is even lower than consolidators and other "levels" and that they pass ALL the savings on to the member. Nick mentioned many times that the absolute minimum discount we would receive is 20% with the maximum discount from retail (online pricing) being 50% depending on the type of travel. During the presentation we were required to turn off our cell phones and told not to use them. Nick Houghton stated that the first couple to agree to purchase a travel membership will receive a $1,000 discount and that the membership rate and benefits being offered was only valid for that day... A high pressure sales tactic!

We realized after we left the presentation and signed all the paperwork and paid in full the real reason that they wanted us to turn off our cell phones. It is because they don't want you to see the 90 complaints (now 91) at the SC Dep't of Consumer Affairs and the multitude of complaints at the BBB & other websites. From what we can determine from having read online reviews Vacation Inspirations either provides the same cost as can be found online (the retail cost) or a higher cost which certainly are not wholesale rates and therefore the "membership" and the $ paid for the membership, annual dues and documentation "doc" fee are worthless. The specific amounts were $2,995 membership fee, $199 annual dues, and $399 doc fee for a total of $3,593.

As part of the paperwork, they ask you to agree to many items one of which states: Was your decision to make this purchase based on any type of high-pressure sales tactics? As part of the pressure put on us to make the sale, Lisa Houghton said they require that we answer NO to this question. That of course, in and of itself, is high pressure!

DO NOT UNDER ANY CIRCUMSTANCES SIT THROUGH THEIR PRESENTATION AND DO NOT PAY THEM ANYTHING. THIS IS A SCAM AND THEY SHOULD BE SHUT DOWN BY THE SOUTH CAROLINA AUTHORITIES!

We attempted to book a cruise vacation and requested information within our time parameters for traveling. They said they needed more information from us. We told them we were flexible and gave them information to search for a cruise that we could choose from. They said they could not help us. So, I did THEIR homework as best I could, however I do not have the resources they have, and reached out to them a second time with our request. They again REFUSED to help us and we ended up booking a cruise with a local company. As a result of a gross misrepresentation of their services, we requested our membership be canceled and refunded (in total or part) and were denied.

For months now, I have not received any callbacks from anyone at Vacation Inspirations. They have never been sharing information concerning changes in policy but now they are not even returning my calls regarding upcoming trips.

On the phone calls, the message is "leave a message and we will return your call" however the call is never returned.

Don't know if they are still in business.

Nothing was as promised. Can't get the condos for the price they told. Booked with them and got there and it was unavailable. Had to search for somewhere to stay. Everytime you call there is nothing available. Everything that was told at the meeting is not true. The weekly yearly condo is not what they promised, just wondering how many other people have been done this way.

I'll spare you the details of how my husband and I were scammed by Vacation Inspirations last weekend while visiting Charleston. The stories are all very similar. One thing that I have discovered, but have not seen posted elsewhere is that the company was ordered to pay restitution by the Texas Attorney General in 2017. Here is a link. https://www.texasattorneygeneral.gov/news/releases/ag-paxton-reaches-74k-agreement-san-antonio-based-business. I hope you find this useful. Also, be sure to check out the complaints with the BBB, Yelp, Google, scam report, and Trip Advisor. Additionally, I spoke with a representative at the South Carolina Department of Consumer Affairs who are well aware of this company. Just giving you a starting point for your research, and hopefully, restitution.

We paid $4995 a yearly fee for a vacation club with nothing what was presented to us . There are no deals, we cannot get though to anyone, no one is returning our phone calls . We want to cancel this membership and refunded back to our credit card . This is a total scam and is unfair that we were caught up it this . All email was rejected no one is reaching out to us to clearify our concerns . The are numerous negative reviews and is very frustrating

I have tried using vacation Inspirations a number of times over the 3 years that we've had the membership. They claim to save you "a
minimum of 20% off, avg. of 40-60% and can be as high as 70%.
They often don't have properties where you want to go, their prices are
not competitive or they don't want to give you what your contract says.
My husband and I paid $2, 394 to join and have yet been able to use it.
Even on a cruise that I've been trying to book with them, I got a price
from Crucon Travel Agency with pre-paid gratuities and $100 SBC.
Vacation Inspirations said they couldn't give us the pre-paid gratuities
and even though the base price for the cruise was $759 and taxes
and fees was $137.46, they only wanted to give me my member rewards on $589. I even called Holland America to confirm and still
they argue with you. Don't deal with these people.