Valanio
Reviews and Complaints

Total CRAP operation. They 'say' they're based out of SC, but their emails tend to give them away cause whoever's writing them does NOT have any comand of the English Language. 1st order took forever but finally arrived & it's ok. 2nd order? Placed that on 9/6. On 9/15 they sent me an email that 1 of the 4 items wasn't ready & they asked if I wanted to cancel the not ready items & they'd ship the rest. I said I want everything on the order, that they could go ahead & ship the 3 items that were ready & backorder the 4th or wait for the 4th (they said about 3 days) & ship all together. Just the other day, sent email cause I hadn't heard anything. Now they said only 2 of the 4 items were ready - only 1 of them was the one that wasn't ready before. Getting really fed up, I finally said ok go ahead cancel the 2 that weren't ready & ship the other 2. Have not asked for shipment tracking info. They provided me with what THEY says is a USPS tracking# UUS0502041650406. I am EXTREMELY familiar with USPS (as well as other tracking#'s) & I know that is so totally NOT a USPS tracking# & it's NOT. So, who knows when I'm going to get my items. If you do order from them, NEVER order more than 1 item at a time & expect a real struggle to get it!

Terrible product. Worse service. The order took 6 weeks to get to me - not a big deal, however, the 3 shirts would fit a 12 yr old child. It was a joke - not adult shirts at all. I ordered off their direct website - not even a 3rd party site. I asked for a refund within 7 days of gettiNG the order. I cannot get a refund - customer service offered me 10 THEN 20% off. I want to return these shIrts just like their policy states and get a refund. Also, the company website shows 'made in South Caroline." Except al the packaging shows ' Made in China." a SCAM. DO NOT DO BUSINESS with these people.

I recently had an experience with Valanio (valanio.com) and it was not a good one. I ordered two tops from them and it took a whole month for them to arrive. When they finally did, I was extremely disappointed with the quality and style of the tops. They looked nothing like the pictures that were shown on their website. In fact, they were so bad that I wouldn't even use them as rags.

I decided to email Valanio to request a return and refund. However, their response was not what I was expecting. They offered me a measly $8 to keep the tops! I was not happy with this offer and wrote back to request a proper refund and return. Their response was not much better. They informed me that they only offer free returns for quality problems and that I would have to pay for the shipping cost if I wanted to return the tops. They did offer me a refund of US$13 as compensation, but I was not satisfied with this either.

Overall, my experience with Valanio was a complete scam. The quality of their products was terrible and their customer service was not helpful at all. I would not recommend anyone to buy from them. It's a complete waste of time and money.

I recently made a purchase on Valanio.com and I must say, it was not a pleasant experience. I ordered three items and it took over two weeks for them to arrive. The communication regarding the whereabouts of my items was very poor. When I finally received my order, I tried on all three items. Unfortunately, two of them were made of a material that I did not like at all. The third item looked great, but the material was extremely itchy.

I decided to return the items and that's when the real trouble started. I have been offered a portion of my money back if I keep the items, but that's not what I want. I want a full refund and to return the items. The photos on the website do not match the items that were sent to me. The return label is not from South Carolina, and the emails I received were not written in standard English.

I am still trying to get a return out of this, but it's been a frustrating experience. I will definitely not be buying from Valanio.com again. I urge you to stay away from them. This is not the clothing you are looking for!

To be honest, I would rate them lower if I could. This was the worst experience I have ever had with online shopping. The lack of communication, poor quality of the items, and difficulty with returns has left a bad taste in my mouth. I hope others can learn from my mistake and avoid Valanio.com at all costs.

This company, Valanio, is not what they claim to be. They advertise that they are located in South Carolina, but that is not true. Also, they say that they offer "free and easy returns," but that is not the case either. I had to wait for weeks to receive my order, and when I finally got it, the blouses were too small. They gave me a tracking number, but it didn't work, so I had no idea when my order would arrive.

When I contacted them to get authorization to return the blouses and get a full refund, they started a negotiation war with me. They offered me $12 at first, then $25, and now $36. I told them very clearly that I expected a full refund, but they just kept asking me to accept less. It's like they don't understand English or something.

I strongly advise against ordering from this company. They are terrible. I wouldn't even give them one star. They also go by several other names, so be careful. It's a complete joke!

I gotta say, I was pretty excited to try out Valanio's clothing line. I mean, their website looked pretty legit and their prices were definitely on the higher side. So, I decided to splurge and buy a few items.

But, let me tell you, I was sorely disappointed. The clothes were just not up to par. I mean, I wouldn't even buy them on clearance at Walmart. And, to think that I spent $39 on a shirt that looked nothing like the advertisement? It's just not worth it.

Take the top I'm wearing in the photo below, for example. The scalloped hemline looked so cute in the ad, but upon closer inspection, it looks like they just tacked on a second hem to make it look like it followed the pattern. And, don't even get me started on the colors. The ad made them look so vibrant and dimensional, but in reality, they look like something you'd see on a nurse's uniform. Sure, it's a bit more fun than solid scrubs, but it's also a bit tacky.

Feeling pretty bummed about my purchase, I decided to do a little digging on Facebook marketplace. Lo and behold, I found other people reselling their Valanio purchases at a deep discount, tags still on. That's when I knew I wasn't alone in my disappointment.

I made the mistake of leaving a negative comment on Valanio's Facebook page, and wouldn't you know it, they deleted it. No wonder all the comments on their page are glowing.

So, if you're thinking about buying from Valanio, be prepared for a big letdown. Save your money and buy from a more reputable brand.

Valanio is a company that I would not recommend to anyone. Their clothes are of extremely low quality and made from sub-standard materials. I was very disappointed with my purchase and would not even consider wearing the clothes as they are fit for the trash. The company claims to accept returns and offer full refunds, but my experience with them has been a nightmare.

I have been struggling to return the clothes and get a refund from Valanio. Initially, they offered me a meager $30.00 refund for my purchase of $118.00. After exchanging about 8 emails with them, they finally agreed to refund $90.00. However, I am not sure if I will receive the refund or not. I will keep contacting them until I get my money back.

In my opinion, Valanio is a fraudulent company that should not be allowed to continue cheating the public. They are not trustworthy and their clothes are not made in the USA, but more likely from China. It took them almost a month to deliver the clothes, which is unacceptable.

I would advise everyone to stay away from Valanio and not waste their money on their low-quality clothes. It is better to spend a little more and buy clothes from a reputable company that values their customers and offers high-quality products.

The pictures of the products on Valanio's website were absolutely stunning. I was so excited to order some cozy sweaters for the winter season. However, when my package finally arrived, I was extremely disappointed to find that the items I received were not at all what I had expected. Instead of soft, warm sweaters, I received some kind of stretchy, elastic shirts that looked more like something you would wear to go cycling.

To make matters worse, it took an incredibly long time for my package to arrive. I placed my order on November 29th, but I didn't receive it until December 24th. I was starting to wonder if the company was actually based in South Carolina like they claimed, or if they were shipping everything from China.

When I tried to contact customer service to inquire about my order, I was met with a frustrating experience. The shipping details only showed that the shipping label had been created on December 3rd, and I couldn't get any more information than that. When I finally received my package and realized how disappointed I was with the items, I emailed customer service again to request a return label.

The response I received was less than satisfactory. The representative apologized for the items not meeting my expectations, but then offered me a measly $18 refund as compensation. They even asked if I could keep the items, as if I would ever wear them!

Overall, my experience with Valanio was extremely disappointing. The beautiful photos on their website did not accurately represent the products I received, and the customer service was less than helpful. I would not recommend this company to anyone looking for quality clothing.

This company, Valanio, claims to distribute from a warehouse in South Carolina, but don't be fooled - their clothes are not made in the US. In fact, they have no tags at all, which leads me to believe that they are likely produced by a company in China. Valanio is just one of many names that this parent company goes by. Other names include Azzlee, Keppal, Deuyo, Aderez, and more. These companies seem to pop up frequently in Facebook ads, but I would advise against purchasing anything from them.

I made the mistake of buying four dresses from one of these companies, Lsoru, for a total of $170. Within five days of receiving them, I tried them on and was disappointed to find that all but one were way too big and made of thin material. My son even commented that they looked like they were made from curtain material. I attempted to return three of the dresses, but was only offered a refund of $17.50. After some back and forth via email, they eventually offered me a $40 refund and asked me to keep the dresses to avoid a "large" shipping fee.

One thing that struck me as odd was that they always responded to my emails in the middle of the night, which would be daytime in China. Additionally, their English was not great, which further supports the theory that they are not based in the US. In the end, I decided to keep the dresses and accept the $40 refund, but I will never purchase anything from these companies again. If you see an ad claiming that they are based in South Carolina, be cautious - it may be too good to be true.

I gotta say, I had a pretty bad experience with Valanio. I sent them an email telling them that the stuff I got from them was not what I was expecting at all. The material was way too light and it didn't look anything like what they had on their website. And you know what they said? They said they were sorry and that they would only accept returns for stuff that was damaged. Like, what the heck? That's not what quality means! I did some digging and it turns out that lots of other people have had the same problem with Valanio. They've got a ton of complaints filed against them with the Better Business Bureau and the FCC. I mean, come on, if you're gonna sell stuff online, you gotta expect that some people aren't gonna like what they get. That's just common sense. And if you're not willing to make it right for your customers, then you're not gonna be in business for very long. Valanio's website says that their founder has decades of retail experience and knows the best and worst ways to run a company. Well, I hate to break it to them, but they missed the boat on this one. If they don't start treating their customers better, they're not gonna be around for much longer.

I recently made a purchase on Valanio.com, ordering three items on May 9th. I was excited to receive my order, especially after reading the information on their website that boasted about their great products at fabulous prices, all made in South Carolina, U.S. and shipped quickly from the United States. They even claimed to have an easy return policy, which was a big selling point for me.

However, I soon found out that this information was completely fraudulent. My order took a whopping 2 1/2 weeks to arrive, and when it did, only two of the three items were sent to me. The clothes I did receive did not fit well and the fabric was not to my liking. I immediately requested a return authorization for the two items I wanted to return and asked about getting credit for the item that I did not receive.

To my dismay, the correspondence I received from a series of emails was far from helpful. They claimed that the item I did not receive was refunded to my original payment account because it was sold out, which was not true as I did not receive any credit. They then offered me a measly US$16 for my return, which was valued at $90.08. I declined and they offered a partial refund of US$28 or the option to return it to their Dubai address, with the freight borne by me. I was shocked that I had to return clothing made in and shipped from South Carolina to Dubai, and I refused.

The only return address they provided was in Dubai, UAE, and they would not bear the shipping cost. I was extremely disappointed with their terrible return policy and customer service. The poor quality of the clothing only added to my frustration. Everything looked great on their site, but the reality was far from it. I filed a dispute with my credit card company due to fraudulent claims on their website and for not receiving credit for the item I did not receive. I am currently waiting for the results of that.

In conclusion, I would not recommend Valanio.com to anyone. Their website is full of fraudulent information, their return policy and customer service are terrible, and the quality of their clothing is poor. Don't make the same mistake I did and buy from them. You'll only end up regretting it, just like I did.

I recently had a terrible experience with ValaNio, an online clothing store that promises "easy returns" but fails to deliver on that promise. I spent a whopping $587 on clothes in November of 2022, hoping to have new outfits for the holidays and a trip I had planned for December. Unfortunately, the clothes didn't arrive until January 9th, long after I needed them.

When I finally received the clothes, I was extremely disappointed. They were poorly made, with unflattering designs and cheap polyester fabrics that looked like they were meant for dolls. They looked nothing like the photos on the website, which had shown them on skinny models in flattering poses. I decided to keep a few items and try to make them work with belts and other accessories, but most of them were simply unwearable.

I tried to return the clothes, but ValaNio's return policy was anything but easy. They didn't provide a customer service phone number, and they insisted that I couldn't return items without a return label from them. When I emailed them to request a return label, they asked for SKU numbers that weren't even on the clothes. I sent them my order form and circled the items I wanted to return, but they only offered me a partial refund of $85. When I insisted on a full refund, they kept increasing their offer by small amounts, until I finally threatened to contact the Better Business Bureau.

Even then, they were difficult to deal with. They gave me a Dubai address to return the clothes to, even though their website listed their products as made in America. I felt uncomfortable sending my clothes to a foreign country, but I had no other choice if I wanted a full refund. In the end, I did get my money back, but it was a frustrating and time-consuming process.

I would strongly advise anyone considering shopping at ValaNio to think twice. The clothes are cheaply made and not worth the money, and the return policy is a nightmare. Don't be fooled by the pretty photos on the website - you'll be disappointed and out of pocket if you buy from them.

As much as I love these two sweaters, I did not receive them. I checked with the post office, and they said they were delivered. What can I do?

The post office has a tracking number of 92612903269809100045170244.
It was delivered on October 21,2024, 2:50pm.

Classy Collared Long Sleeve Top × 1
Green / XL
44.99
Green Animal Print Long Sleeve Round Neck Sweater × 1
Green / XL
51.99
Subtotal
$96.98
Shipping
$0.0
Discount
-$4.85
Total
$92.13 USD

I placed an order over a month ago i still have not received it. When i look at the tracking it looks like it was ready to ship over a week ago. I'm sorry i didn't see all the reviews on this company. I feel like i'm being scammed. There isn't a phone number to talk to customer service which make me believe this is a scam. Please contact me via email [protected]@gmail.Com. It's very fustrating knowing i spent over $100 dollars and have not been able to get answers.

If i don't receive it by the end of this week, i would like to cancel the order.

I have been trying to order an exchange for a jacket which is too small. I like the jacket and I'd like a simple exchange for a larger size. I have gone circles with people sending me to just answer and none of them can help. When I go into return page it gives me a list of options. So I naturally hit return/exchange and it brings up the original page over and over again! Arrrgh! I do NOT want to be transfered to just answer because they are of no use AND there's a fee. You are paying them for nothing! Someone please help me. My number is [protected] and my name is Anna Garcia

Order #8903878, card charged $90.96 information on my card said trouserscar [protected]. I have tried to contact customer service and only get forwarded to a notice to join for $10:00 for customer service. Not paying just want either my package found or money refunded. I received an email stating my items were delivered. Notice was not dated and pkg has not arrived. Please advise what else I need to do this is way past delivery date. [protected]@yahoo.com or call [protected]. Thank you for responding.

Tried to return items and cannot contact anyone I will call my charge card company and have them stop payment if I am not contacted within 24 hrs. [protected]@aol.com These items were ordered on August 21st received on 9/3/23 all items are too small so not true to size and material is not to my liking. I have not even opened two of the items so I want to return them asap and get a refund to my charge card. Linda Coffey

I have never received my merchandise. Please credit my PayPal account in the amount of $82.98.

I ordered 2 tops for the total of $82.98. I received an email saying the order had been shipped. I never received the order. I checked with my post office and they had no record of it. The USPS number on the email was 92748909900872543542305296. My pist office said that was not their number.

Please refund my 82.98 as soon as possible.

Thank you.

Helen Allen

My experience with Valanio was not good. Like others, I had trouble getting the address to send back the items that didn't fit me. The responses I did get were written in bad English, which made me think that the people who wrote them didn't speak English as their first language. It seems like they don't want to take returns, which is not good customer service. I read another review that said to contact the credit card company, and I think that's what I'm going to do. I wouldn't recommend ordering from Valanio.

I gotta say, I wish I had checked out these reviews before I went ahead and ordered from Valanio. My experience with them was pretty much the same as everyone else's. They claim to be based in the US, but I'm pretty sure they're actually in Dubai. And man, do they make it hard to return anything. Like, seriously hard. They'll offer you a tiny amount of money to just keep the stuff, which is pretty insulting if you ask me. And if you want to exchange something for a bigger size, forget about it. They'll charge you an arm and a leg for that.

Luckily, I have a pretty awesome credit card company that was able to give me a full refund. So I didn't have to deal with Valanio's nonsense for too long. But seriously, save yourself the trouble and just avoid these guys altogether. There are plenty of other online stores out there that won't give you such a headache.

I gotta say, I had a pretty bad experience with Valanio. I thought I was getting a good deal on some dresses, but boy was I wrong. I ordered four of them and they were all just terrible. I mean, I couldn't even wear them out of the house. So I figured, no big deal, I'll just return them. But that's when the real nightmare began.

First of all, Valanio doesn't really have a return policy. They say they'll refund you some of the cost, but you have to keep the items. What kind of return policy is that? When I told them I just wanted to return the whole order, they started bargaining with me on the refund. And they didn't even want their own items back! I mean, what kind of business is that?

Honestly, I feel like a total sucker for even buying from Valanio in the first place. I should have trusted my gut and not made the purchase. But now I'm stuck with these awful dresses and a fraction of my money back. Lesson learned, I guess.

Valanio is a website that sells dresses. I bought two dresses from them and I regret it. I should have read reviews before I made my purchase. The dresses are not good quality. They are made from thin material and they don't look good on me. I thought they were made in South Carolina, but they are actually made in China. I was disappointed because I wanted to support a local business.

When I contacted Valanio about returning the dresses, they offered me $16 to keep them instead of giving me a refund. I spent $98 on these dresses, so I declined their offer. I haven't heard back from them since then.

I don't recommend buying from Valanio. The dresses are not worth the money and the customer service is not good. I wish I had looked at reviews before I made my purchase.

I recently bought a dress from Valanio, hoping it would be the perfect outfit for my daughter's wedding. Unfortunately, the dress turned out to be a complete disaster and I was extremely disappointed with both the quality of the product and the company's customer service. To make matters worse, they refused to refund my money, which left me feeling like I had been taken advantage of by a bunch of crooks.

I strongly advise against purchasing anything from Valanio, as my experience with them was nothing short of a nightmare. In fact, I plan to contact the Department of Justice to see if they can help me get my money back and prevent others from falling victim to this shady company.

It's worth noting that Valanio claims to be located in Dubai, which makes it even more difficult to hold them accountable for their actions. If you're considering buying from them, I urge you to think twice and do your research before making any decisions.

In hindsight, I wish I had read reviews from other customers before making my purchase. Unfortunately, I relied on the reviews on their website, which turned out to be misleading and inaccurate. Don't make the same mistake I did - stay away from Valanio and save yourself the hassle and disappointment.

I made an order on Valanio's website on November 10th. I was excited to receive my purchase, but unfortunately, I encountered some issues. On November 25th, I received an email stating that my order had been shipped. However, when I tried to track my package using the USPS tracking information provided, I couldn't get any information. It's been frustrating not knowing where my package is or when it will arrive.

To make matters worse, I noticed that my credit card was billed a foreign exchange transaction fee. This was unexpected since Valanio claims to be a USA-based company located in North Carolina. I was disappointed to learn that this was not true and that I had been charged an additional fee for a purchase made in the USA. As a consumer, I feel like I was taken advantage of.

I learned a valuable lesson from this experience. It's important to do your research before making a purchase from any company, especially if it's a foreign company. I don't want to be scammed or charged additional fees again. It's frustrating to deal with these types of issues, and I hope that Valanio can improve their communication and transparency with their customers.

After doing some research, I discovered that Valanio is actually based in Dubai. This information was not disclosed on their website, and it's disappointing that they misled their customers. I hope that Valanio can be more honest and transparent in the future. Overall, I would not recommend purchasing from Valanio due to the issues I encountered.

Valanio.com is a clothing website that I recently purchased from. I must say that I was quite disappointed with my purchase. The clothes that I received were not as dressing as they appeared on the website. They were just plain old t-shirts, even though they looked shiny and dressy in the pictures.

For instance, the Golden Goddess V Neck Long Sleeve Top looked so pretty and shiny on the website. However, when I received it, I was surprised to see that it was actually a golden baby poop brown t-shirt. The sleeves did have some sparse sequins, but it was definitely not the shiny dressy top that I was expecting.

To make matters worse, when I contacted the company to request a return authorization or a refund for the three tops that I received, which were not as shown, they refused to comply. This was quite frustrating and left me feeling like I had wasted my money.

Overall, I would not recommend purchasing from Valanio.com unless you are looking for overpriced bland t-shirts. The clothes are not as dressing as they appear on the website, and the company is not willing to work with customers to resolve issues.

I bought some tops from Valanio and I was really excited to wear them. I tried one of them on and it fit perfectly, but when I tried on the others, they were way too big! It was really disappointing because I was looking forward to wearing them. I reached out to their customer service team several times, but they kept offering me a refund of only $21 for items that were worth $102! That's not fair at all!

I was really upset because their website says that they have easy returns, but that's not true at all! I thought that since the first shirt fit, the others would too, so I ordered another shirt and a couple of dresses. But when I tried them on, they didn't fit either! I immediately tried to return them, but they only offered me $95 for items that were worth $184.96! That's not right!

I would not recommend shopping at Valanio. Their clothes might look nice, but they don't fit well and their customer service is terrible. Don't waste your time or money here!

Valanio is a clothing website that I recently ordered from. I was excited to receive my order, especially after seeing the cute tops they had on their website. However, I was disappointed to find out that the tops were not as special as they appeared to be. They were just printed material, nothing extraordinary.

Another issue I had with Valanio was their shipping process. They use fraudulent labels, which means that when you pay for shipping, you are not actually paying for the full shipping cost. When you receive your package, you are charged an additional $11.75 for shipping. This is because they reuse the same tracking labels for every package, so everyone who receives a package has to pay an extra fee. This was frustrating and unexpected.

I also have my doubts about whether Valanio is actually a USA-based company. I suspect that they are based in China, despite their claims. This is because my order took a long time to arrive. It was supposedly shipped on December 5th, but I didn't receive it until December 27th. This is a long time for a package to come from the Carolinas in the US.

Overall, I was disappointed with my experience with Valanio. The tops were not as special as they appeared to be, and the shipping process was frustrating and unexpected. I also have my doubts about whether they are actually a USA-based company. I would not recommend ordering from Valanio.

I recently purchased some garments from Valanio, a clothing brand that claimed to make their products in South Carolina. This was a big selling point for me, as I like to support American-made products. However, when I received my order, I was disappointed to see that the label clearly stated that the garments were made in China.

To make matters worse, the fabric was of poor quality. It was some sort of stretchy polyester material that clung to every bump and bulge in the most unflattering way. The sizing was also way off, which is unfortunately typical for "made in China" clothing. The garments were not sized for western women, despite following their sizing guidelines. The three tops I received were two sizes too small, with sleeves that were short and super snug.

The patterns on the garments looked great in the ad, but in reality, they were just printed on. At an average of $30 each, these tops were not cheap. I could have easily found better quality and better-fitting garments at Kohl's for a similar price.

Overall, I was very disappointed with my experience with Valanio. The false advertising about where the garments were made and the poor quality of the fabric and sizing left me feeling ripped off. I would not recommend this brand to anyone looking for quality clothing at a fair price.