Valspar Paint
Reviews and Complaints

In completing my residential facia repair (replacement) I purchased a gallon of Duramax Semi-gloss latex exterior paint from Lowe's. Prior to installing approx 70 ft of new facia boards, (approx $200.00 cost) I painted them in advance using this paint. The weather at the time in Texas was sunny, temps high 70s, and low humidity. It doesn't get any better than that to paint, but after several days, I noticed that the paint would not completely dry, and to this date still remains tacky. At this point, I am afraid to use the newly painted boards and in order to feel safe, I probably will just replace them. I also learned that mine isn't an isolated incident, and that there have been many similar complaints. I have used Valspar several years ago with good results, so what happened to Valspar paints since? This time I'm very dissatisfied.

I bought 5 gallons from Lowe's and the paint was like water. Been 4 hours still running and not drying. I painted my sons house with the same but his never was a problem. This has caused me 5 hours of work cleaning up the mess. 80 degrees outside and dry. Painted 2 inches from bottom. Was going to trim the bottom. It got in my grout, what a mess. I've always used 365 and always loved it.

Stained the fence on June 10,2021 it faded so much I have to re-stain my

fence. I spoke to Valspar representative on Oct 10,2022 as I was buying more

stain for my fence. He said they would not guarantee the product because it could be from the sun, rain, ect. The stain has a 4yr. to 6yr. warranty so what does it cover. It does not say it will fade from sun, rain, ect.

I have used Valspar paint for years! I just bought the Valspar Signature eggshell for $42.98! It was the worst paint I have ever bought! It was thin and runny and did not cover, at all! I’ve used this paint for many years. It was not thick but very thin! Such a disappointment! I went back and had to buy another gallon sine it took so much to cover. The second gallon seems to be covering better?

this interior paint is so thin i bought semibrillante/interior # 935350 Never again I put 3 coats on my white wall and it still needs another time to go back to sherman williams this paint is so thin and soupy just like water no wall should need more than 2 coats when painting it the same color why is the paint so thin?

Took the Little & Green colour chart to B&Q and had a sample pot made to
joanna No130. Painted this on the wall in four places it was just what we wanted bought 2.5 Lts this was ok.
Went to get more paint and showed the sample pot15/08/21 but B&Q loughborough they could not replicate the sample colour. I bought a 5Ltr and 2.5ltr pots of what they could supply, to try and cover what was on the walls but the two pots of paint are different shades of a colour I dont want.
I now have 4 pots of your colour matched v500 paint that are different shades.
Please supply a solution
Regards Geoo shaw

I bought a specially mixed deep orange Matt paint for my hallway. It should've been plenty with loads to spare. Not so. The paint went on, thin and streaky, like I've never experienced before. 3 coats were applied and still the streaks showed through. On the 4th coat, the paint blistered and bubbled all over, for no apparent reason. On trying to smooth out the blisters, by roller or brush, the paint lifted off exposing white walls where the bubbles were. I've tried the Matt and then went and bought the more expensive trade version hoping it would behave differently. Another complete waste of money. Same bubbling and peeling.
So I now have orange walls covered in masses of white spots and bubbles. It's a total mess. My decorator had spent days carefully painting, repainting and cutting in the orange against contrast white walls . If this had been dulux it'd been two coats and done. He used professional cutting in tape on some areas and when he peeled it back the paint lifted right back to the pre Valspar layer so far that that all also now needs filling and sanding. My walls are ruined. They need to be completely sanded back.
I have been so for over a month now too'ing and fro'ing with valspar customer service seeking a solution. I can't get an answer as to why this has happened so I don't know whether to attempt to paint over this awful paint again. It has cost me a fortune already in decorators costs and my walls are still a complete mess and I'm left not knowing what to do next.
The customer service is shocking. Ive waited weeks for a reply and the reply, once Received, is pure lip service and ‘envelope pushing'. The last email, again didn't respond or try and come up with a suggestion/solution/reason but merely asked for my home address so that they could send me vouchers. For what exactly I do not know. More valspar paint. I think not! Who on Earth in the 21st century sends paper vouchers anymore anyway ! I'm still stuck with an expensive decorating bill and likely more costs to pay to remedy the walls and walls that still look absolutely horrendous. What are Valspar going to do about this please ? What do I do with my ruined walls ?

I want to give them no stars! Four months of calling, sending receipts and photos. Always on hold over 15 mins and promises never met, frankly they lie to you and tell you they sent out a check and it never comes. The worst customer service I have ever experienced, very rude. I have written to their corporate office. Nothing happens. I will never use them again. Lowe's should drop them as a provider.

Report to the BBB hurry. This is a scam. After filling out, emailing, taking pictures and submitting tons of paperwork my claim was REJECTED! My previous claim i just gave up on after sending three letters that according to them never received. I asked to speak to a manager and the response i got was i am a manager. DO NOT BUY GUARDMEN. REPORT TO BBB.

My husband and I bought a fixer upper. We needed to paint the whole house. Lowe's is close so we decided to do all our shopping there.

We bought Valspar paint in many colors. We painted the kitchen first. We bought the primer that was recommended and they mixed our red. I painted and it didn't dry. I called the Valspar rep and like everyone else I got the run around. I was told it was b/c the paint was red and it's hard to use. Trusting them (dummy me) I painted the rest of the house in numerous colors. Not one dried right.

Lowe's did give me some money for the paint ($38.00 a gallon was what I paid for it) but I am left w/a mess. I am disabled and I needed help the first time. How am I suppose to pay someone to come back and repaint.

I am so upset w/Valspar. Oh, I was suppose to have a rep come to my home and check out the paint. On four different occasions I waited all day for them to come. No one came or called.

I guess I should have looked on this site before painting.

I, too, feel like standing at Lowe's painting counter and telling everyone how I got screwed. I wonder how much money Valspar would lose. Not as much as I have.

I made a claim on 6/10/10 for scratches to my table. A technician called on 19/10 but was unable to resolve it and said he would report this back and somebody would contact me. By 2/11 I had heard nothing, so contacted Valspar, who said they would contact me within 5 working days.

On 15/11, I rang them again as I had heard nothing! They promised to call me back "today or tomorrow". I phoned on 18/11 & the upshot was that a technician would collect the table for repair and would be in contact to arrange a date.

I have made 5 calls, the latest today after a msg was left yesterday afternoon promising me that the technician would call that afternoon- surprise, surprise he didn't.

After being told today that someone would call me within 48 hrs, I have all but lost the will to live! I am sick of wasting time & money on the phone and don't think I have ever encountered customer service as poor as that I have been given by Valspar!

They sold me an expensive warranty guaranteed to protect me and my furniture and to honor repairs for up to five years. WHen I called to report the repair, they sent me a 4 or 5 page application to fill out and got back to me 2 weeks later! Then they said that too much time had passed since it was reported so they would not fix the piece. There are several online complaints that are just like mine. They were also nasty on the phone and I contacted Bob's furniture and insisted they send someone. However, I paid for Guardman service and did not have any assistance. It was totally a ripoff and misleading!

I had my carpets professionally cleaned by a company (name withheld so far) and paid handsomely for additional 'cover' which promised protection against accidental spills which caused stains, amongst other things. I have recently had cause to enter a claim, having used the supplied cleaning kit which was sent to me when initiating the claim.

The cleaning kit failed to remove even the most recent spills, which believe it or not were caused by our toddlers tap water leaking out of her beaker! Having tried and failed to remove the numerous black stains from the carpet with the supplied cleaning agent, I filled out the forms and sent them off.

I have today received a letter from Valspar Industries (UK) Ltd, the parent company of Guardsman Furniture Solutions refusing to honor the agreement stating some obscure rules hidden within the guarantee smallprint: namely as the staining has been ongoing, I should have reported each one as and when it occurred.

My complaint now is that they have rejected any responsibility for the claim, despite the fact they insured against this kind of thing. The carpet treatment is clearly faulty (if tap water is staining a beige carpet black) and are now attempting to wriggle out of their responsibilities. I will not accept this, and an email has been sent to them informing them of my intention to either see this carpet cleaned of the stains, or face further action. I will add further details as and when progress is made.

My ordeal with Valspar/Guardsman began late January, into Feb. I first purchased my protection plan from Bob's Discount Furniture in 2005 For $159.00. At the time of purchase they stated this plan covers virtually all accidents. Well 2 yrs later I had some people over, they were fooling around and two accidents occurred. One was a burn and the other a tear in my couch. I contacted Guardsman, being honest- I stated I did not see either event occur, but knew it happened that night. The women was quick to say they would cover the burn, however they couldn't cover the tear because it was at the seam and I did not see it happen (saying that it was a "manufacturers issue"). After arguing back and forth, she finally stated that a supervisor would review and return my call, which they did and left a message while I was working. So I called back, was kept on hold for about 10min only to be transferred to a voicemail for "resolutions." Well resolutions didn't return my call after a week so I called again (each time I called I had to wait on hold ~10min). During that week a woman came to fix the burn- she scrapped it off then put some fabric glue over it. She checked out the tear and stated "I fix stuff like that all the time." So she called her company and they refused her request to fix my tear, "saying my request was still being processed." Anyway, so I had to contact Guardsman after a week of not returning my call-only to hear the woman agree with me this time and once again send someone to review my request. Another week goes by, then someone calls saying I have to send photos of damage, I agree and send the photos that weekend, including an email of my ordeal to the company. Well its been a month and I have not heard anything from Valspar/Guardsman regarding my request. I have written this to discourage people from buying a furniture protection plan- it is not worth the hassle or money-esp with this company!