Vanilla Gift Cards review: Avoid purchasing vanilla.com visa card

Received gift card 12/23. Tried to use it 3/24. [protected]@2 places {Macy's and Rag and Bone). Called and they told me they could see where I tried to use it I said release it . Stated they couldn't . Sent a replacement card . Used it at Chipotle so think its fine. Later tried it at a few other places and declined . Called requested balance be sent via check since card not working at places I frequent. Sent requested info with home address. Declined by Vanilla.com. forgot about it for several mos. Called on Dec 6 2024. Told voter registration card would suffice. Sent. same day. Dec16 received email telling me to contact them. Called but Acct not updated told to call back . Called 12/30/24. after 39min hold. Told I need to send something with my address that is < 90 days old. Since I Have sent what they requested x2 Asked for supervisor. why should I believe that sending something again will satisfy them On hold another 7 mins and then told I was being transferred. Surprise. Call disconnected! Limited stores where card can be used. Too difficult to get your funds back. NEVER buy this card for anyone ! Glad that I'm retired now. I have time to call back. Think that is their goal. Continue to make excuses to keep your money and hope we'll get busy and forget . WORST Gift Card ever received. AVOID purchasing gift cards from Vanillacom !