Vanilla Card
Reviews and Complaints

So, I was trying to get myself a Vanilla Card from vanillacard.net. I thought it would be a good idea to get the 150 card, but when I tried to buy it, they told me it was out of stock. They suggested that I buy the 200 card instead. I started to get suspicious at that point. I mean, why would they tell me to buy a more expensive card if the one I wanted was out of stock? It just didn't make sense to me.

Anyway, I decided to go ahead and buy the 200 card. I figured maybe they were just trying to be helpful. But when I tried to use the card, it didn't work. I tried to contact customer service, but they never got back to me. I started to get really frustrated at this point. I mean, I had spent all this money on a card that didn't even work, and now I couldn't even get a refund.

I decided to do some research online, and that's when I found out that vanillacard.net is a scam. Apparently, they have a history of taking people's money and not delivering on their promises. I wish I had known that before I bought the card.

So, if you're thinking about buying a Vanilla Card from vanillacard.net, I would strongly advise against it. Save yourself the hassle and go somewhere else. Trust me, you'll thank me later.

So, I recently got myself a Vanilla Card from vanillacard.net and let me tell you, it's been a pretty smooth experience so far. I did have a little hiccup with my order, as the $50 card was out of stock at the time, but the customer service team was quick to let me know and offer me a $100 card instead. I was a bit hesitant at first, but they assured me that it was the only option available and I decided to go for it.

The process of getting the card was pretty simple. I just had to fill out some basic information and choose the amount I wanted. I opted for the $100 card, as that was the only one available at the time. Once I completed the order, I received an email with the card details and instructions on how to use it.

I have to say, I was a bit skeptical about using a prepaid card like this, but it's been working out pretty well for me. I've been able to use it for online purchases and even at some physical stores. The only downside is that it can't be used internationally, but that's not really a big deal for me.

Overall, I'm pretty satisfied with my experience with Vanilla Card. The only thing I would suggest is that they keep their stock levels up to date, so customers don't have to deal with the inconvenience of having their preferred card out of stock. But other than that, I would definitely recommend giving them a try if you're in need of a prepaid card.

I wouldn't recommend buying from Vanilla Card (vanillacard.net). I had a bad experience with them. They told me that the item I wanted was out of stock and asked me to make a higher purchase. I fell for it and got scammed the second time. They only sent me one email to make a high purchase and that was it. It's all a scam, so don't risk it. They even put up some fake reviews to back it up. My advice is to not attempt to buy from them, or you'll regret it.

I recently made a purchase on vanillacard.net for a $150 prepaid Visa card. The website claimed that the card would be sent to my email instantly, but after waiting for hours, I still had not received anything. Frustrated, I decided to reach out to their customer service team to see what was going on.

To my surprise, I was informed that the $150 cards were out of stock, but they had $200 cards available. I found this to be quite suspicious, as it seemed like they were trying to upsell me to a more expensive card. I decided to do some further investigating and went back to their website, where I was still able to purchase another $150 card. This made me question why they would continue to sell cards that were supposedly out of stock.

Overall, I believe that vanillacard.net is a total scam. I would advise against sending them any bitcoins, as you will likely not receive anything in return. It's disappointing to see companies take advantage of their customers in this way, and I hope that others will be cautious when considering making a purchase from this website.

I was gifted a card however I simply cannot use it. I have tried at multiple vendors (that accept MasterCard) and it always gets rejected.

I have also tried checking balance on the myvanilla site and when entering my card details and pressing "continue", nothing happens.

I'm in the UK and there are only US contact details and no email contact; i'm completely stuck.

We were given a $200 Vanilla Prepaid Mastercard as a baby shower gift. It never worked from the start. We tried online and then in store and was always declined. We called to open a case and was told that the card was attempted to be used in December of 2022. The card was not even purchased from the store until April 2023. The Case was opened in May 24th, 2023 they said it would take 30 days to complete the investigation. August 3rd and they are saying they have not completed the case after calling multiple time and complaints nothing has been done. I feel like i have been robbed and every time i call they tell me to call back in 48 hours and nothing new. i have called around 8 times at this point and there has been no resolution. With providing all documentation requested by Vanilla. I have seen some other people have issues and get no resolution so i am hoping for one ASAP since they were not able to complete it in the timeframe they provided for themselves. No more excuses i want my money and want it now.The case is #[protected]. I also went as far to call the People's trust company to file a complaint with them as they are the issuer of the card.

Posted the gift card for my mother on mother's Day and when she went to use the card it did not work so I contacted the vanilla directly and we put up a claim for a new card The vendor told me they were sending a new card but they never sent it that was in May so over five months ago cars about it was for $50 I have an email to prove that they were supposed to send me a new card

Got a $150 vanilla gift card for my birthday from my kids.

Spent $40 of it in the first week, then 3 weeks later went to place a $90 order and it kept getting declined?

Logged into the card to see what was going on and it turns out there were 2 charges from another city for a pot store purchase. Almost $100.

First off I.dont purchase drugs, secondly I have never been to that city.

I proceeded to call vanilla who opened a " dispute " case.

Said it could take up to 45 days to investigate.

Almost 3 months later after several calls and emails, I received an email with their decision.

They said the investigation had shown that the card was "present " at the time of purchase from the pot shop so there would be no refund.

That is absolutely impossible, I still have the card in my purse, there is not a chance anyone used it "in person".

So because of this "ABSOLUTE LIE" I am now out almost $100.

I am sure they do this often as of course they don't want to pay you, but when it's this blatantly a scam, that's pretty bad.

I am of course going to report this to the BBB and anyone else who will listen.

I have now sworn off gift cards!

Bought gift card at Walgreens on [protected] at 238 pm at store # [protected] west Broad street Columbus Ohio 44204only has 12 digits its no good need 16 digits claim number [protected] I have been on the phone waiting for hours that is crazy customer service please process this in a timely manner dont understand how this could even happen your reviews on this issue is scary should I buy different cards for now on thanks E Beatty