Versace’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of luxury fashion enthusiasts are dissatisfied with their purchases.
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I bought 3items that hot shipped as usual on time. The items got stopped by customs and it was found that the invoice under declared and a penalty was imposed. To say im frustrated is an understatement. None of the agents know whats going on with the issue. I then receive a return slip, i call to ask how do I return a parcel i nvr received. No one has an answer I decide to call Global E, they cannot give me an answer they tell me they will share information with Versace. Then im told my package will be returning to the warehouse and a refund given. How when customs stopped the shipping. They say they will pay customs and return it back. But its already in country, how does it make sense to return it to warehouse. We argue and I say fine whats the time frame for my refund. No one knows 😭😭😭. Im beyond frustrated
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Is Versace Legit?
Versace earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Versace's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Versace.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Versace and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Versace protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Versace. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Versace complaint handling
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Versace Contacts
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Versace emailscustomer-care.eu@versace.com85%Confidence score: 85%Support
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Versace social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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