CB Fitness Centers and Gyms Virgin Active South Africa atrocious service

Virgin Active South Africa review: atrocious service

Mercurial Me! of US

Sep 15, 2019 12:20 pm EDT

Atrocious! Absolutely Atrocious!
My daughter damaged her knee training, shortly after joining Virgin Active Cresta - so much so that she had to be carried out of the facility, an operation was needed to repair the knee.
After the incident, we informed the Cresta branch that we would like to cancel the contract as shd was too sore to continue!
More than a year later, we were informed that we were being handed over because of non-payment.
More than 15 phone calls, 20 emails and a tremendous amount of stress later, we believe the issue has been resolved - and the contract cancelled.
Alas, this is not the case...
We have been handed over for debt collection for R3500...
Absolutely atrocious!

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Virgin Active South Africa Contacts

Virgin Active South Africa phone numbers

+27 860 200 911
+27 860 200 911

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Head Office

+27 216 843 000
+27 216 843 000

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International

Virgin Active South Africa emails

info@virginactive.co.za

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Confidence score: 100%

Support

webadmin@virginactive.co.za

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Confidence score: 96%

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Virgin Active South Africa address

3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa

Virgin Active South Africa social media
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