CB Fitness Centers and Gyms Virgin Active South Africa contract

Virgin Active South Africa review: contract

Claire Chadwick of GB

Oct 01, 2019 2:14 am EDT

I'm from the Uk working in SA for 10 weeks. I walked into virgin active foreshore on 27th August 2019 and asked what would be my cheapest option to join for the period of time I'm here. I was advise if I paid for 2 months 1st September and 1st October and called to cancel at the end of the September then they will do my cancellation fee at a reduced rate of 400 rand. I called to cancel yesterday to be told this wasn't the case and I would need to pay another 1900 rand? I contacted the person I signed the contract with by email who advise he doesn't recall telling me that even though I confirmed back to him what we agreed and asked if he would put this in the contract which he hasn't. I leave SA in 5 weeks and I would like this resolving but I go. I have no intentions of using the gym now I don't even have a copy of my contract and I feel like I have been missold!

0 comments

Add a comment

Virgin Active South Africa - gym membership cancellation 26

Resolved

Virgin Active South Africa - problems with club membership agreement 23

Virgin Active South Africa - bad customer service 7

Virgin Active South Africa - multiple debit orders

Resolved

Virgin Active South Africa - personal training structure

Resolved

Virgin Active South Africa - I need to be refunded on the policy that I did not agreed on of r1080if possible I need to cancel all virgin active membership

Virgin Active South Africa - faulty fitness equipment

Virgin Active South Africa - new staff

Virgin Active South Africa - complain about bad services and unfair treatment

Virgin Active South Africa - equipment is so outdated!!!

View all Virgin Active South Africa reviews and complaints

Virgin Active South Africa Contacts

Virgin Active South Africa phone numbers

+27 860 200 911
+27 860 200 911

Click up if you have successfully reached Virgin Active South Africa by calling +27 860 200 911 phone number 43 43 users reported that they have successfully reached Virgin Active South Africa by calling +27 860 200 911 phone number Click down if you have unsuccessfully reached Virgin Active South Africa by calling +27 860 200 911 phone number 54 54 users reported that they have UNsuccessfully reached Virgin Active South Africa by calling +27 860 200 911 phone number

Head Office

+27 216 843 000
+27 216 843 000

Click up if you have successfully reached Virgin Active South Africa by calling +27 216 843 000 phone number 11 11 users reported that they have successfully reached Virgin Active South Africa by calling +27 216 843 000 phone number Click down if you have unsuccessfully reached Virgin Active South Africa by calling +27 216 843 000 phone number 20 20 users reported that they have UNsuccessfully reached Virgin Active South Africa by calling +27 216 843 000 phone number

International

Virgin Active South Africa emails

info@virginactive.co.za

100%
Confidence score: 100%

Support

webadmin@virginactive.co.za

96%
Confidence score: 96%

it

Virgin Active South Africa address

3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa

Virgin Active South Africa social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 19, 2024
View all Virgin Active South Africa contacts