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Virgin Active South Africa

Virgin Active South Africa review: contract

C
Author of the review
2:14 am EDT

I'm from the Uk working in SA for 10 weeks. I walked into virgin active foreshore on 27th August 2019 and asked what would be my cheapest option to join for the period of time I'm here. I was advise if I paid for 2 months 1st September and 1st October and called to cancel at the end of the September then they will do my cancellation fee at a reduced rate of 400 rand. I called to cancel yesterday to be told this wasn't the case and I would need to pay another 1900 rand? I contacted the person I signed the contract with by email who advise he doesn't recall telling me that even though I confirmed back to him what we agreed and asked if he would put this in the contract which he hasn't. I leave SA in 5 weeks and I would like this resolving but I go. I have no intentions of using the gym now I don't even have a copy of my contract and I feel like I have been missold!

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  1. Virgin Active South Africa Contacts

  2. Virgin Active South Africa phone numbers
    +27 860 200 911
    +27 860 200 911
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    Head Office
    +27 216 843 000
    +27 216 843 000
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    International
  3. Virgin Active South Africa emails
  4. Virgin Active South Africa address
    3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa
  5. Virgin Active South Africa social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
Virgin Active South Africa Category
Virgin Active South Africa is ranked 22 among 83 companies in the Fitness Centers and Gyms category