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Virgin Active South Africa review: virgin active gym membership

keithbush of ZA

Jan 07, 2020 11:43 pm EST

Verified customer

I am totally dis satisfied with my experience at Virgin.
My account has been messed up by Virgin.
Virgin says I owe R1095 when I have proved that I paid.
I had opened the Virgin account through Capitec and then changed to Nedbank. I showed the transaction evidence; I was not believed! I was asked to show a full statement of the Capitec account to prove we had not reversed the transaction. We have not reversed any transaction; maybe Virgin did? In there books?
I can not gain access to the gym that I had paid for.
I am cancelling my membership with immediate affect.
Having an argument when I am expecting to relax is of no interest.
I was told I would be black listed; do so; I don't need credit; I buy for cash. I might just take Virgin on for the fun of it!
Logistics drove my application; I will stick to my current gym.
Above is what I am trying to communicate with Virgin
Keith Bush

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Virgin Active South Africa phone numbers

+27 860 200 911
+27 860 200 911

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+27 216 843 000
+27 216 843 000

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info@virginactive.co.za

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3rd Floor, Mont Clare Place, CNR Main & Camp Ground Road, Claremont, Cape Town, 7708, South Africa

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