Menu
For Business Write a review File a complaint
CB Passport Services VitalChek Network Ordered certificate did not receive and they told me to call the dept of health myself
VitalChek Network

VitalChek Network review: Ordered certificate did not receive and they told me to call the dept of health myself

C
Author of the review
3:14 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Do not count on VitalChek delivering your certificate or document on time or ever, nor refunding you as they claim they will do if you never receive your order. They charge so much extra money for their services (a $15 birth certificate suddenly turns into $50 and tons of silly back and forth over email). Even after all that, I will like have to engage the entire expensive and wasteful process all over again with only the will of God guiding my package to me as VitalChek does nothing to ensure it is delivered.

And given that VitalChek is a business that takes working people's money by acting as a middle man and doing nothing else, you would assume that if something you ordered got sent back to the agency where VitalChek ordered it from because of VitalChek's negligence, VitalChek would also act as middle man in order to get it returned properly. Alas, after saying they would do as much when I begged both UPS and VitalChek to hold my document at a nearby UPS facility during a major weather event, literally a HURRICANE, neither company attempted to hold the package for me and instead shipped it right on back to the agency where it was from. VitalChek then responded to me with a phone number of the agency instructing me to DO THEIR JOB and call the Dept of Health myself to reorder entirely. What a joke of a business. After spending nearly $50 to get a birth certificate ordered and sent to me I'm convinced that VitalChek is yet another SCAM we have to wade through just to get basic items with inflated prices.

Desired outcome: Refund and/or send me birth certificate as paid for

View 0 more photos
0 comments
Add a comment

More VitalChek Network reviews & complaints

VitalChek Network - paid but got no certificate 66
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
VitalChek Network - incorrect certificate order 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
VitalChek Network - poor service 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
VitalChek Network - very bad service 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
VitalChek Network - took my money did not provide the service 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. VitalChek Network Contacts

  2. VitalChek Network phone numbers
    +1 (615) 372-6800
    +1 (615) 372-6800
    Click up if you have successfully reached VitalChek Network by calling +1 (615) 372-6800 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (615) 372-6800 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (615) 372-6800 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (615) 372-6800 phone number
    Headquarters
    +1 (866) 561-1694
    +1 (866) 561-1694
    Click up if you have successfully reached VitalChek Network by calling +1 (866) 561-1694 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (866) 561-1694 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (866) 561-1694 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (866) 561-1694 phone number
    Customer Service
    +1 (800) 669-8313
    +1 (800) 669-8313
    Click up if you have successfully reached VitalChek Network by calling +1 (800) 669-8313 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (800) 669-8313 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (800) 669-8313 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (800) 669-8313 phone number
    VitalChek Network
    +1 (684) 633-1406
    +1 (684) 633-1406
    Click up if you have successfully reached VitalChek Network by calling +1 (684) 633-1406 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (684) 633-1406 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (684) 633-1406 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (684) 633-1406 phone number
    American Samoa
    +1 (671) 735-7292
    +1 (671) 735-7292
    Click up if you have successfully reached VitalChek Network by calling +1 (671) 735-7292 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (671) 735-7292 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (671) 735-7292 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (671) 735-7292 phone number
    Guam
    +1 (202) 485-8300
    +1 (202) 485-8300
    Click up if you have successfully reached VitalChek Network by calling +1 (202) 485-8300 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (202) 485-8300 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (202) 485-8300 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (202) 485-8300 phone number
    Panama Canal Zone
    +1 (340) 774-9000
    +1 (340) 774-9000
    Click up if you have successfully reached VitalChek Network by calling +1 (340) 774-9000 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (340) 774-9000 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (340) 774-9000 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (340) 774-9000 phone number
    Virgin Islands
    +1 (780) 427-7013
    +1 (780) 427-7013
    Click up if you have successfully reached VitalChek Network by calling +1 (780) 427-7013 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (780) 427-7013 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (780) 427-7013 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (780) 427-7013 phone number
    Alberta, Canada
    +1 (250) 952-2681
    +1 (250) 952-2681
    Click up if you have successfully reached VitalChek Network by calling +1 (250) 952-2681 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (250) 952-2681 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (250) 952-2681 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (250) 952-2681 phone number
    British Columbia, Canada
    +1 (204) 945-3701
    +1 (204) 945-3701
    Click up if you have successfully reached VitalChek Network by calling +1 (204) 945-3701 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (204) 945-3701 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (204) 945-3701 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (204) 945-3701 phone number
    Manitoba, Canada
    +1 (506) 453-2385
    +1 (506) 453-2385
    Click up if you have successfully reached VitalChek Network by calling +1 (506) 453-2385 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (506) 453-2385 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (506) 453-2385 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (506) 453-2385 phone number
    New Brunswick, Canada
    +1 (709) 729-3308
    +1 (709) 729-3308
    Click up if you have successfully reached VitalChek Network by calling +1 (709) 729-3308 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (709) 729-3308 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (709) 729-3308 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (709) 729-3308 phone number
    Newfoundland, Canada
    +1 (867) 777-7400
    +1 (867) 777-7400
    Click up if you have successfully reached VitalChek Network by calling +1 (867) 777-7400 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (867) 777-7400 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (867) 777-7400 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (867) 777-7400 phone number
    Northwest Territories, Canada
    +1 (902) 424-4381
    +1 (902) 424-4381
    Click up if you have successfully reached VitalChek Network by calling +1 (902) 424-4381 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (902) 424-4381 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (902) 424-4381 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (902) 424-4381 phone number
    Nova Scotia, Canada
    +1 (867) 645-8002
    +1 (867) 645-8002
    Click up if you have successfully reached VitalChek Network by calling +1 (867) 645-8002 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (867) 645-8002 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (867) 645-8002 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (867) 645-8002 phone number
    Nunavut, Canada
    +1 (416) 325-8305
    +1 (416) 325-8305
    Click up if you have successfully reached VitalChek Network by calling +1 (416) 325-8305 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (416) 325-8305 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (416) 325-8305 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (416) 325-8305 phone number
    Ontario, Canada
    +1 (902) 838-0880
    +1 (902) 838-0880
    Click up if you have successfully reached VitalChek Network by calling +1 (902) 838-0880 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (902) 838-0880 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (902) 838-0880 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (902) 838-0880 phone number
    Prince Edward Island, Canada
    +1 (418) 643-3900
    +1 (418) 643-3900
    Click up if you have successfully reached VitalChek Network by calling +1 (418) 643-3900 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (418) 643-3900 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (418) 643-3900 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (418) 643-3900 phone number
    Québec, Canada
    +1 (800) 667-7551
    +1 (800) 667-7551
    Click up if you have successfully reached VitalChek Network by calling +1 (800) 667-7551 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (800) 667-7551 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (800) 667-7551 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (800) 667-7551 phone number
    Saskatchewan, Canada
    +1 (867) 667-5207
    +1 (867) 667-5207
    Click up if you have successfully reached VitalChek Network by calling +1 (867) 667-5207 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +1 (867) 667-5207 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +1 (867) 667-5207 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +1 (867) 667-5207 phone number
    Yukon Territory, Canada
    +44 300 123 1837
    +44 300 123 1837
    Click up if you have successfully reached VitalChek Network by calling +44 300 123 1837 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +44 300 123 1837 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +44 300 123 1837 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +44 300 123 1837 phone number
    England & Wales
    +44 289 151 3101
    +44 289 151 3101
    Click up if you have successfully reached VitalChek Network by calling +44 289 151 3101 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +44 289 151 3101 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +44 289 151 3101 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +44 289 151 3101 phone number
    Northern Ireland
    +44 131 535 1314
    +44 131 535 1314
    Click up if you have successfully reached VitalChek Network by calling +44 131 535 1314 phone number 0 0 users reported that they have successfully reached VitalChek Network by calling +44 131 535 1314 phone number Click down if you have unsuccessfully reached VitalChek Network by calling +44 131 535 1314 phone number 0 0 users reported that they have UNsuccessfully reached VitalChek Network by calling +44 131 535 1314 phone number
    Scotland
    More phone numbers
  3. VitalChek Network emails
  4. VitalChek Network address
    PO Box 1703, Brentwood, Tennessee, 37024-1703, United States
  5. VitalChek Network social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all VitalChek Network contacts
VitalChek Network Category
VitalChek Network is ranked 1 among 22 companies in the Passport Services category

Most discussed VitalChek Network complaints

Birth certificate not received
1
(opinions to this review)