Volkswagen of Streetsboro’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with their purchases.
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I purchased a used 2018 BMW 430i on 5/29 from Tamara C***
I purchased a used 2018 BMW 430i on 5/29 from Tamara C. She had shown me the inspection paperwork for the car and told me they had put new wheels on it since the old wheels did not pass their inspection. I specifically asked if Run Flat tires were put on the car and she said of course, this is standard. I did not double check tires or paperwork and took her word for it. I went for scheduled maintenance to the BMW dealership a month later and was told they were not Run Flat tires. I called Tamara and I told her about the situation and she said she would talk to her manager and get back to me. Did not hear back that day so I called the dealership to speak with her the following day and they said she was with a customer and would call me back. No call back, called again the next day with the same answer. I have called for 5 out of the last 6 days and have either been hung up on or sent to voicemail with no return call. This is also a safety concern - if I had gotten a flat tire before I knew the standard Run Flat tires were not on the car and thought I could continue driving on it, it could have become a big issue. If I was told Run Flat tires were not put on the car initially when asked, i would have been fine with the tires.
Is Volkswagen of Streetsboro Legit?
Volkswagen of Streetsboro earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Volkswagen of Streetsboro has claimed the domain name for vwofstreetsboro.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Vwofstreetsboro.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Volkswagen of Streetsboro protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Volkswagen of Streetsboro has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Overview of Volkswagen of Streetsboro complaint handling
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Volkswagen of Streetsboro Contacts
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Volkswagen of Streetsboro phone numbers+1 (330) 342-7000+1 (330) 342-7000Click up if you have successfully reached Volkswagen of Streetsboro by calling +1 (330) 342-7000 phone number 0 0 users reported that they have successfully reached Volkswagen of Streetsboro by calling +1 (330) 342-7000 phone number Click down if you have unsuccessfully reached Volkswagen of Streetsboro by calling +1 (330) 342-7000 phone number 0 0 users reported that they have UNsuccessfully reached Volkswagen of Streetsboro by calling +1 (330) 342-7000 phone number
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Volkswagen of Streetsboro address855 Classic Dr, Streetsboro, Ohio, 44241-3968, United States
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Volkswagen of Streetsboro social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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I purchased a used 2018 BMW 430i on 5/29 from Tamara C. She had shown me the inspection paperwork for the car and told me they had put new wheels on it since the old wheels did not pass their inspection. I specifically asked if Run Flat tires were put on the car and she said of course, this is standard. I did not double check tires or paperwork and took her word for it. I went for scheduled maintenance to the BMW dealership a month later and was told they were not Run Flat tires. I called Tamara and I told her about the situation and she said she would talk to her manager and get back to me. Did not hear back that day so I called the dealership to speak with her the following day and they said she was with a customer and would call me back. No call back, called again the next day with the same answer. I have called for 5 out of the last 6 days and have either been hung up on or sent to voicemail with no return call. This is also a safety concern - if I had gotten a flat tire before I knew the standard Run Flat tires were not on the car and thought I could continue driving on it, it could have become a big issue. If I was told Run Flat tires were not put on the car initially when asked, i would have been fine with the tires.