JPCTrade’s earns a 1.0-star rating from 4 reviews, showing that the majority of international car buyers are dissatisfied with vehicle purchases.
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Car Purchase
I bought my third car from this company and now things seem to go wrong. Mariz Go was my first sales consultant when I bought the car in 06/2022. He told me there was some delay shipping the car after I made my payment. He left the company thereafter and i was told that Izwan Basri is my new person in charge. He told me the same thing that shipping was in issue. Finally he keeps ignoring all my messages and i can't reach him anymore. I even wrote an Email to the President of the company Masayuki Fujiwara, which remained unanswered. I have been working together with this company since 2006, but now something has changed there.
Desired outcome: SHIP MY CAR TO GERMANY
Car purchase
So I bought a car from JPC 4 months ago. 7/2022. Spent so far £16000. I was told by agent Mariz Go at JPC trade the shipping was slightly delayed and may take 8/12 week delivery to UK. Newcastle port.
Mariz has left the company now and all I have is Mr Izwan who is supposed to be Mariz's manager? On watts app. Omg how professional is this. JPC HAVE NOT ANSWERED TO 1 EMAIL OR PHONE CALL AFTER I MADE PAYMENT FOR MY PURCHASE. NO SHIPPING DATE NO INFO NO NOTHING. APART FROM MR IZWAN TELLING ME HE CAN'T GIVE ME ANY INFORMATION. Is this what I paid for? You people are not and I mean NOT WORTHY NOR HONOURABLE. YOU HAVE NO RESPECT TO ANSWER AND I AM STILL WAITING FOR A REPLY.
GOING THROUGH JAPANESE EMBASSY TO TALK TO TRADING STANDARDS JUST TO GET THROUGH TO THIS HORRIBLE HORRIBLE COMPANY AND ITS MANAGEMENT. ABSOLUTELY DISGUSTING. And still no car no refund. and NO REPLY. I FEEL LIKE I HAVE BEEN ROBBED SO FAR.
Desired outcome: I want my car or all my money back including compensation and loss through conversation charges.
Exactly the same thing happened to me.
Since Izwan Basri has been handling my case, no messages have been answered.
Mercedes S 400 bought and paid in full 08/2022 and no delivery yet.
Thomas.Trenker@gmx.de
Hi, I have been going through exactly the same thing with JPC. It started with Mariz in 06/2022. Now Izwan is in charge and he keeps ignoring my messages. No Car, No Refund.
I think we should work together in that case. My Email: roger767@web.de
Hi
Car purchase shipping delays
His I purchased a 2018 Prius ZVW50-6146561 JPC TRADE over 3 months ago but I have not received a shipment date. At the time of purchase I was told by the sales agent named Mariz Go the car would be delivered within 8 to 12 weeks there was no mention of shipping delays at the time basically she lied and convinced me to purchase car I have all the messages and logs to prove. Then I had a chat with your manager and told me that the waiting time is between1-3 months therefore I've been waiting and now it's been over 3 months and nothing has been done the sales rep and manager have been lieing throughout this sale and are ignoring my messages now.
I need the car ASAP and this issue needs to be resolved immediately as I need the car for work purposes I cannot wait any longer.
If you cannot ship it I would like an immediate refund of what I paid for the car
Can you please look into this matter as an urgency if not I shall be seeking legal action against your company for damages very soon.
I have attached proof of car.
Arshad mahmood
191 Queens Road Bradford bd24bt
United Kingdom
Desired outcome: I WOULD LIKE AN REFUND IMMEDIATELY IF YOU CANNOT PROVIDE ME A SHIPMENT DATE QUICKLY
I am going through same. Purchased a car 4 months ago no reply no shipping date. The staff have no idea constantly watts app message only not a honest company. Going through Japanese embassy to talk to trade standards . What a waist of time and money.
Is JPCTrade Legit?
JPCTrade earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for JPCTrade. The company provides a physical address, 13 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Jpctrade.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Jpctrade.com you are considering visiting, which is associated with JPCTrade, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Jpctrade.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Jpctrade.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The jpctrade.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to JPCTrade. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About car they shipped in new zealand
Hi Japan, I'm writing this second time as I tried to buy a car two times from japan but unfortunately both times I had a big loss. This time its about JPCTrade who sold car to me with false information after asking them lot of times is car is good to go, everytime he (TETSU) told me everything is alright and you don't have to worry about it and another...
Read full review of JPCTrade and 5 commentsJPCTrade Reviews 0
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Overview of JPCTrade complaint handling
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JPCTrade Contacts
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JPCTrade emailssales@jpctrade.com100%Confidence score: 100%Supportsandun@jpctrade.com97%Confidence score: 97%minn@jpctrade.com94%Confidence score: 94%supportdeborah@jpctrade.com92%Confidence score: 92%thida@jpctrade.com84%Confidence score: 84%izwan@jpctrade.com84%Confidence score: 84%kyawmintun@jpctrade.com83%Confidence score: 83%
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JPCTrade address8F TK Monzennakacho Bldg, 1-2-13, Etchujima, Koto-ku, Tokyo, 135-0044, Japan
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JPCTrade social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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