VRC Getaway’s earns a 2.3-star rating from 3 reviews, showing that the majority of virtual travelers are somewhat dissatisfied with immersive experiences.
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Run Away, Do NOT Walk Away
I purchased their "Vacation Package". It sounded good. I had done a similar packages with Hilton and Holiday Inn that both turned out as advertised. This VRC has been a totally different story. Very limited choice of sites and times. I canceled per VRC regulations. I was told I would get a full refund. Here are the excuses: We tried to refund to your credit card, (didn't happen), we changed Merchant Credit Card Processor (it didn't work), we escalated it to our Financial Department (it didn't work), you will get a refund by check mailed to you (didn't happen), no one is available in the Finance Department (no return call).
Positive: Many and varied excuses, but not original, pleasant sales people
Negatives: extremely limited vacation sites and times, refunds not forthcoming
Only suggestion: Attorney General.
Recommendation: Do not even consider VRC Getaway. Hang Up when they telephone you!
VRC Getaway Complaints 2
A vacation to Atlantic City
So I was just leaving my vacation from Atlantic City in December on the 22nd of 2022 when I received a call about buying a vacation package. I paid $160 for the 3 days and two nights at Atlantic Palace a hotel I've never stayed at before. They told me you have 18 months to use the package I tried to use the package less than 12 months later again in...
Read full review of VRC Getaway
Replied
have not refunded my money or given me the service
I have not heard back from these people in almost a year! I call and no one answers. I leave my name n number on the website. No emails returned. I tried to even book and no one has called or emailed me back. I just want a vacation or a refund! The lasy called and said that VRC has been in business for 24 years. We actually were interested in a timeshare and had been to one before so I thought sure we will take a look why not. While she was on the phone, I looked at the website, thought it was legit but they took my $279 for 2 family vacations and $100 back after the first vacation and I cant get ahold of them since! I am going to have to report them to the Better Business Bureau because no one answers the 866 605 8315 number!
The complaint has been investigated and resolved to the customer's satisfaction.
We apologize for the inconvenience. Our goal is always to get our customers traveling and enjoying their Vacations. We have a booking manager reaching out to you today to finalize your travel plans.
If you need anything else please contact us directly at 866-605-8315
Is VRC Getaway Legit?
VRC Getaway earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Overview of VRC Getaway complaint handling
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VRC Getaway Contacts
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VRC Getaway phone numbers+1 (866) 605-8315+1 (866) 605-8315Click up if you have successfully reached VRC Getaway by calling +1 (866) 605-8315 phone number 0 0 users reported that they have successfully reached VRC Getaway by calling +1 (866) 605-8315 phone number Click down if you have unsuccessfully reached VRC Getaway by calling +1 (866) 605-8315 phone number 0 0 users reported that they have UNsuccessfully reached VRC Getaway by calling +1 (866) 605-8315 phone number
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VRC Getaway emailshelp@vrcgetaway.com100%Confidence score: 100%Support
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VRC Getaway address7730 West Sahara Ave., Suite 103, Las Vegas, Nevada, 89117, United States
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VRC Getaway social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 28, 2025 - View all VRC Getaway contacts
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