VRL Packers & Movers
Reviews and Complaints

As discussed with VRL for transport of house hold items packers and movers for Rs.18,000 but after sending bill of Rs. 26,880. Even though they have not deducted Rs 1000/_ token advance.

Please look into this matter. They have added additional of GST and services charges, it's not informed will booking.

After receiving the bill call to the VRL, they said that if you pay amount what the bill amount, then only house hold items will deliver to the address.

Regards

Ratan

[protected]

FAKE VRL PACKERS and MOVERS, THEY HAVE CHEATED, LOOTED and TORTURED me for more than 7 days without delivering the entire 1 BHK Luggage. BEWARE of these cheaters (sharma etc) 7065758000, 9951258000, 9030524005, 9350507877. NEVER EVER send for a quotation on this website http://www.vrlpacker.in/ and you will be trapped and tortured after you send your luggage. Its my personal experience, so sharing this comments publicly as it might help others.

Note:
I have booked separate 14 feet vehicle on april 1st 2021 from bangalore to hyderabad to shift my 1bhk house hold luggage, and they have confirmed 23500+ GST will be applicable for same or next delivery.

After my luggage is boarded to truck, they have called and informed invoice is generated for 36 thousands and If I don't pay. I am not going to get my luggage. They forced me to pay entire amount and then absconded for a week without delivering the luggage.

After a weeks time, my entire luggage was handed over to different cargoes for 16 thousands via share basis with poor delivery.

Overall I lost money, quality, tortured over phone with this fake company.

Details :
VRL PACKERS AND MOVERS
Survey No. 056. Shop No. 78. Dwaraka Delhi - 110098
Ph. No. - [protected]
GST No. - 36AAPFV2456C1Z1
Email: [protected]@vrlmoverpacker.in
Invoice Nubmer : NV-557185

After a lot of difficulties i'm finally writing this complaint. I wanted to move my mirror which cost around 8, 000 from Bangalore to Chennai and decided to approach VRL Domestic Packers & Movers on 4th of August. I paid about 4, 150 RS including insurance & shipment of my product. Till date i have either not received the product / even any intimation from the vendor. When i try calling, they pick the call initially and give some blame excuses and later block our number. i have been trying to call multiple time and no luck. When i went to chennai office they are stating they have not received anything and have to go to bangalore to check on the consignment. Such a worst service ever in my life, now i am not sure will i get the product or not and i have been trying a lot of time to reach them. Consignment Number: 21500 Date 4/8/2019 2 Item: Glass & Glass Stand

It's been 12 days my goods have not reached Hyderabad from Gurgaon as promised to be delivered within 7 days.
If you call them and enquiry they do not have any update on the status.
Such fraud companies showing VRL i cards and duping people.
Stringent action should be taken against this company and its owners..very arrogant and rude behaviour as if they are doing a favour to us..

One of the worst service ever i faced in relocation this VRL packers and movers are really bad never helps people and put them in fix all the time.Most of the crockery broken few items are missing these people are playing with customers and make them fools.Didn't delivered on time and didnt even do the unpacking of the items as well.

Hi – I had called up VRLpackers and movers, Hyderabad(Mr.Ajit Sharma – [protected]) to send a person to give &finalization quotation to shift my household luggage from Hyderabad to my native in Kadapa dist. Their person came and inspected the household articles and gave quotation for Rs.15000/- and I finalized gave a token amount of Rs.500. The approximate weight of the luggage is nearly 5 tones. I called up them to shift the luggage on 24/8/16. The packers came and packed all the luggage and moved from my flat to load into the truck. After seeing the truck of small 2 ton capacity, I wondered and bothered how the luggage will be loaded and transported to the destination. White finalizing the quotation their person told that all the luggage will be shifted and no problem. The packers were loaded the entire luggage very hard into the small truck. It is cheating that they have not disclosed what type of truck they will arrange to shift the luggage but told no problem. The driver of the truck is a reliable person and any how he bought the luggage safe with much difficulty. I have forgotten to deduct the token amount from the total bill of 18500/- including service tax and insurance. After arriving the luggage they have not arranged any unloading (which they have charged 2000 in the bill) people which is a great cheating, the driver and his boy have unloaded the luggage. When asked to deduct the token amount from the balance amount that has to be paid to the driver, Mr.Ajit Sharma has not responded and lifted the phone. My conclusion is that VRL packers and movers is the WORST packers and movers and not reliable service. After loading the luggage into the truck at starting the packers and movers wont take any responsibility which driver also confirmed. So clients must be careful while finalizing the quotation about the truck which they arrange to enable safe reach of luggage.

I have asked VRL safers and packers to shift my households from Delhi to Mumbai. During my selection process of packers and movers, VRL promised to provide best of their professional service and said they would do the shifting with in 2-3 days.

They also said they would arrange for the dismantling and installation of my electrical applicances such AC, KENT, geyser etc.

At the onset of their service itself, I felt their service lacking professionalism and experience. For each and every issue, I had to make many calls to the person who provided quotation to get the work done.

It has been 5 days and still they have not delivered my households. I have been calling them for past three days and been listening their excuse with a false promise of getting the households next day. I have already wasted 2 of my full working days and am not in a position to know when will my household arrive.

My experience with VRL as you can imagine has been very bad. Considering their lack of professionalism and mistrust, I strongly recommend against VRL packers and movers.