WakaNow
Reviews and Complaints

We booked airline ticket to Dallas via Rwanda air over four months ago with Wakanow. Arrived at the airport today to find out airline does not fly on Mondays. Wakanow sent us 24hrs reminder knowing fully well the flight was none existent. We were then told that our flight has been moved to the next day but the airline has no record of any such booking. We will definitely be seeking legal action. This is TOTALLY UNACCEPTABLE

Yo, so I gotta say, my experience with WakaNow was straight up whack. Like, I read all these reviews and they all said the same thing - this company is shady AF. And let me tell you, they ain't wrong. I mean, how can a business like this even exist in a legit country? Only in Nigeria, man.

These guys are straight up touts. They don't care about you or your trip, they just want your money. And once they got it, they don't give a damn about anything else. I had so many issues with my booking and they were no help at all. It's like they just wanted me to go away and stop bothering them.

Honestly, if I was in a sane country, I would have sued these guys to Armageddon. But I guess that's just how things roll in Nigeria. It's a lawless land where anything goes. And WakaNow is just another example of that.

So yeah, I wouldn't recommend this company to anyone. Unless you like getting ripped off and treated like garbage. In that case, go ahead and book with WakaNow. But if you value your time and money, stay far away from these touts.

Yo, so I gotta say, I had a pretty bad experience with WakaNow. I booked a flight through their website and they took my money, but then they didn't credit the airline. Like, what the heck, man? That's straight up thievery. It's like they're running some kind of 419 scam or something.

Anyway, I tried calling them about it, but nobody picked up. And when I finally did get through, they told me it would take 15 working days to sort it out. Like, what kind of customer service is that? They knew my number, so they could have at least given me a heads up or something.

Honestly, I feel like this is some fraudulent activity going on. They took my money and didn't deliver on their end of the bargain. It's not cool, man. I wouldn't recommend using WakaNow if you want to avoid this kind of hassle.

I made with WakaNow. It's really frustrating and disappointing. I don't know how they can be so careless with people's travel plans. It's not like traveling is cheap, and to have to deal with this kind of stress and inconvenience is just not acceptable.

The first time it happened, I was traveling to Lagos for a business meeting. I had booked my flight and hotel through WakaNow, and I thought everything was set. But when I got to the airport, I was told that there was no booking under my name. I was shocked and confused. I had paid for everything, and I had the confirmation email from WakaNow. But it didn't matter. I had to buy a new ticket from the counter, and it cost me a lot more than what I had paid through WakaNow.

I contacted their customer service, and they apologized and promised to refund me the money. But it took them weeks to do it, and I had to keep calling and emailing them to get any response. It was a really frustrating experience.

The second time it happened was even worse. I had booked a flight and hotel for a family vacation to Dubai. We were all excited and looking forward to the trip. But when we got to the airport, we were told that our booking had been canceled. We couldn't believe it. We had paid for everything, and we had the confirmation email from WakaNow. But again, it didn't matter. We had to buy new tickets and find a new hotel, and it cost us a lot more than what we had paid through WakaNow.

I don't know what to do now. I have another booking with WakaNow for a trip to London next month, but I don't know if I can trust them anymore. I don't want to go through this kind of stress and inconvenience again. I hope they can improve their services and be more reliable in the future.

star for wakanow.com. They messed up my flight booking and left it open without telling me. I was supposed to check in the night before my flight, but the booking wasn't pulling through. It was a total nightmare dealing with their customer service. They were unhelpful and rude. I wouldn't recommend using this website for booking flights.

Yo, I gotta say, my experience with WakaNow was not the best. I went to their office in Abuja and had to deal with the most unfriendly ticketing agent ever. This dude had me waiting for over an hour, talking about how he needed to confirm stuff with Lagos. But then he straight up told me that the guy in Lagos was resting and couldn't be bothered. Like, what kind of professionalism is that?

Honestly, I was pretty disappointed with the whole thing. I mean, I know things can get busy and all, but there's no excuse for treating customers like that. It's not like I was asking for anything unreasonable - just a simple ticket. But this guy acted like it was the biggest inconvenience in the world.

Overall, I wouldn't recommend WakaNow based on my experience. Maybe they're better in other locations, but if you're in Abuja, be prepared for some seriously unprofessional behavior.

Yo, listen up! If you're thinking about booking with WakaNow, lemme give you some advice. Make sure you double check your flight details, cuz if you end up with a low cost airline, you might have to shell out more cash for another ticket. And let me tell you, these guys are pretty incompetent. I tried emailing them and they straight up ignored me. Not cool, man. I'm definitely gonna file a report when I get back.

WakaNow is not the best travel agency out there. They are not professional at all and they don't apologize when they mess up. I had an issue with my booking and no one ever said sorry. It's like they don't care about their customers. And once they have your phone number, they don't answer your calls anymore. It's really frustrating.

Another thing that bothers me is that they are not very detailed. They don't give you all the information you need and it's hard to get a clear answer from them. And when it comes to refunds, there's no certain percentage that they will give you back. It's really unclear and it takes forever to get your money back. I had to wait 8-10 weeks for my refund to come through.

The worst part of dealing with WakaNow is their customer service on WhatsApp. It's terrible. I thought I was talking to a robot because the responses were so robotic and unhelpful. But when I asked, they told me it was a human being. It's like they don't care about their customers at all.

Overall, I would not recommend WakaNow to anyone. They are unprofessional, unapologetic, and their customer service is terrible. Save yourself the hassle and go with a different travel agency.

Yo, I gotta tell you about my experience with WakaNow. So, I was tryna change my ticket dates with aAirpeace and I hit up WakaNow for help. But let me tell you, it took them more than 13 hours and they still couldn't get it done. Like, what kinda service is that? I was getting hella stressed out because my flight was in 10 minutes and I didn't wanna get charged for missing it. So, I called up aAirpeace myself and they changed my ticket in just 2 minutes, no charge or nothing.

Honestly, I wouldn't recommend using WakaNow if you wanna keep your sanity. They're just a waste of time and money. If you wanna avoid early death, just go straight to the airline yourself. Don't bother with these guys.

I tried to book a flight with WakaNow in June and it was prepaid. But, unfortunately, it got cancelled four times. So, I requested a refund. But, it's been a long time since then, from July to October, and I still haven't received my refund. I called them and wrote to them several times, but they kept promising that it would take only three weeks. However, I waited for another three weeks and still no refund. I called them again and they promised me again that it would take only three weeks. But, I didn't receive any refund and they didn't even reply to my mails. I called them again in October, but still no refund. They are not straightforward at all. So, I suggest you run away when you see WakaNow.

I gotta say, my experience with WakaNow was not the best. I mean, I wouldn't recommend them to anyone. The folks working there seem to lack the basic skills needed to be friendly to customers. Whenever I needed help, they were of no use. They even hung up on me during a call! Can you believe that? It's been a real headache dealing with WakaNow. I suggest you steer clear of them. Trust me, it's not worth the hassle.