Weight Watchers International review: cannot cancel membership! 48

Well, I supposedly signed up for a weight watcher program last August for $65.00 and they automatically renewed my subscription every month until I realized I was being charged $16.95 monthly thru March and immediately canceled my so called membership. I also notified my credit card company that I did not authorize any of it. I doubt I will ever see a refund for a service I never received. If they did send me recipes each month, I'm sure I just deleted them as junk mail.

you feel taken advantage of and I understand that. But you did agree to the service contract as it was written. From what you say the responsibility is yours and yours alone as it is all clearly spelled out in the contract. If i were you I would have called the 1-800 number first.

I signed up for the 3 month Weight Watchers online plan and enjoyed using Weight Watcher's services. However, I'm on a fixed budget and decided that I would not renew after 3 months. I did not remember that my membership would be automatically renewed until I asked them to cancel it. So, now I've paid for 2 months I never used because it was charged to my credit card. Weight Watchers will not refund this unwanted and unused service because I didn't cancel per the agreement. Anybody else have this problem? I understand that I agreed to the contract but sure wish WW would notify us shortly before renewal time to remind us. I feel taken advantage of and not valued as a customer.

I signed up for the free weight Watchers and the free starter pack. I never received it so I am trying to cancel my membership. The page (URL) that you are supposed to use to cancel gets an error message and does not work.
Imagine that!
I'll keep trying to cancel.

If you click on cancel from the website in account settings it tells you youre not logged in, even though you ARE logged in. I tried this about a dozen times with the same result. Nice JavaScript coding they did there. I can do that too! Clearly targeted at people who don't understand technology and how you can use it to scam people. They REALLY want me to call them to cancel. Obviously. Its okay, its okay. I'm going to reply to anything they say with "I would like to cancel my subscription" I have no problem being rude. Only problem is precious time is being wasted during which I could be adding food and activity to fitnesspal, which I used in the past and actually works great.

Hello Forum, I see that there are years of complaints on this site related to WW debiting beyond what people " signed up for"
I joined a 3 month program in January 2016 and today ( 9/2/18) have had a small refund. My bank has advised they will dispute
any debits on my behalf if they take place again next month. I am considering legal action as I feel the enrolment process, financial disclosure and communication to say debits were still continuing do not meet consumer law in Australia. I bet the same applied in other countries.
If anyone has details of how they managed to get a refund from payments after a 3 months trial ceased please post them on the forum.
Many readers need support to deal with the nightmare of these deductions. Heather - Australia. MY IMMEDIATE ADVICE TO ANYONE HAVING THE PROBLEM IS ; cancel your credit card or debit card...its the quickest way to resolve the deductions continuing without your informed authority.