While purchasing another product I was offered a 2 week free trial of wellness watchers MD. I was told I would receive an email with all the information on how to access the site etc. I never heard or received anything from them until they took $59.00 from my bank account. After contacting them they sent me a paper to fill out for a refund stating that I should have received an email, a letter through the mail and several phone calls to see how I was doing with my free trial. I never received any of these things and now I am getting the run around with my refund.
Hello, I am with WellnessWatchersMD. If you feel that you have been signed up and/or charged erroneously, or would like to cancel your subscription with us, please contact us via email at support@wellnesswatchersmd.com or by telephone at [protected] and we will resolve your issue. I assure you that these are both working points of contact. Thank you!
My name is Mark Langevin and I do not wish to subscribe to wellnesswatchersmd. I said no in as many places as possible for your offer - I just wanted the book on gout remedies and the email article. I am declining and canceling any other offers that you try to attach to this one purchacePlease do not charge my account for anything else. Thank you.
Robert, I hope that this is true because I have just received your Celebrity Tooth Whitener yesterday. After reading all of these complaints against your company I am very leery. I already emailed and cancelled the VIP membership (which I originally knew nothing about!) and now I will vigilantly watch my credit card. As I have stated in my emails to Wellnesswatchersmd that if I see any unauthorized charges I will not hesitate to contact the BBB and legal authorities.
Robert, One other thing. Very sneaky, I agreed to a "free" 30 day supply and only pay S&H of $4.99. Immediately when the receipt comes up with the charge of $54.98, the red warning signs went off! Very sneaky, unethical business practices!
If you ever discover you're being scammed CALL YOUR CREDIT CARD IMMEDIATELY AND CANCEL THAT CREDIT CARD - GET A DIFFERENT CC #. ONLY WAY TO AVOID GETTING CHARGED AGAIN.
I, too, have had problems with this 'company'. I ordered a product that offered a rebate with a free trial of Wellness Watchers MD. Got the product, got the bill, have never seen a rebate. I was told I would get an e-mail containing the info on the rebate. The only e-mail I received was one welcoming me to WW MD. I sent them an e-mail asking where the rebate info was and have never received it. Now I am going to try to call the 800 number provided to get out of this mess. Probably won't get the rebate (a little over $50.00 bucks) but have learned a valuable lesson.
The EXACT same sort of thing happened to me. I just sent out a refund request and will wait to see if that ever comes through (along with the $50 rebate I was promised).
I disputed it directly through my bank and they said if I my refund is not honored, they will refund it for me, so I suggest you all do the same. Basically this is all just a huge hassle for some stupid lip gloss that doesn't even work (celebrity sexy lips lip plumping gloss= terrible). This is a huge scam and it will make me check check-up on products BEFORE I purchase online next time.
Do not REPEAT do not order any of these teeth whitener products. Not only will you get a WORTHLESS product but you will automatically get signed up to a subscription service for WelnnessWatchers MD. Both are scams and you do not know that until you start seeing monthly charges appear on your credit card. I disputed my charges and the credit card company was even taken too. They believed the information that the compoany sent re: my disputed charge until I sent them the websites that revelaed these people were nothing but scam artists.
This company is a big fat rip off. And celebrity sexy lip plumper knowingly works with this company.
I cannot get a phone # for the lip plumper company. But after all i have read.
Buyer beware. I was charged for something i did not even sign up for. They got my credit info off the order for lip plumper i ordered.
I doubt i will get my rebate. I have a bad feeling. When i wrote and told wellness watcher about the charge they said they did not see anywhere that my card was charged. And it was!
Well Watchers MD trys to sell you and bill you for nothing you authorized them to do...I told them I did not want to be billed for anything and they still tried to sell me and bill my card when I told them no across the board !
The person above me needs to learn to read the link that says TERMS AND CONDITIONS before checking the little box next to it. It clearly says that you will receive a 2 week free trial with the website, and they give you a $50 rebate on the item, which makes it pretty much free. It says EVERYTHING you are complaining about, and pretty much makes you look stupid.
Oh my gosh...I just fell for this one as well. My bad for not reading the ultra fine print, but what the? Saw an ad for Celebrity Sexy Pout (http://www.lip-plumper-reviews.com/) displayed on my local news station Web site. Thought I would try the product for $4.99 shipping and ended up being enrolled in a "VIP Awards Program" to the tune of $99.99. Included in my purchase was the $50 rebate plus FREE membership in WellnessWatchersMD for two full weeks! WOW! Pay only $2.99 today. Have to call to cancel, otherwise the monthly fee of $29.95 will be charged to my card. I NEVER GAVE THEM MY CARD NUMBER! Ended up calling the fraud department at my bank and cancelling my card altogether. What a pain in the @ss. SCAM, SCAM, SCAM.
My name is Jan Letellier and in no way registered or signed up for WellnessWatchersMD. I saw a $2.99 charge
on my debit card that I did not authorise and find it impossible to unsubscribe on their website...Will report them as fraud to my bank and law enforcement.
Don't feel bad everybody. They took me for over $13o on the very same scenerio. It was through a company called Barton Publishing. Maybe the two are running a scam together. It won't do you any good to dispute the charges because it was on a trial membership. As everyone has said they recieved no e mail and Wellness just quietly took our money and provied us nothong for the service. It's outright dishonest places like this that don't belong operating at all. Let's all hope they end up on a street corner holding up card board signs that say, " will work for food or something." It s only fitting. If you find a charge call them right away and cancel. Then if they charge you it can be desputed and taken to higher authority. Who knows it may just bring them down. Wouldn't that be nice! Take care all.
Marty W
They got me too, for $59.00. looked at my credit card statment and saw the rediculous charge. I called them and cancelled their "2 week trial membership" they said they would sent me an email with a form to fill out for a refund...we will see if that does anything to return my stolen money...at least it feels like they pulled a scam on me. This company is associated with www.orexis.com, which offered me a discount shipping charge if i checked the box for a "free" two week trial of www.wellnesswatchers.com... turned out to not be so free after all. Word of advice to all- Be very carefull with giveing out your credit card info over the internet, REAd ALL THE FINE PRINT before athorizing anything, and if it sounds too good to be true...it aint true...nothing is ever "FREE" Good luck all, i hope i get my money back, and all who feel my pain!
-Ben
THIS RObert guy is a fraud as well as all the others working @ wellwatchersmd.
The company is very well known to the FBI and thanks to me also to the IC3, Federal Trade Commission, BBB, ALL major credit bureaus and all Consumer alert agencies.
Besides, FRAUDULENTLY, charging people bogus charges on their credit and debit cards, they also use given credit and personal info of the same people for various other scams.
The company's domain is listed with a bogus Proxy registration internet outfit. Their given address is bogus, their location is bogus and the only thing that is working is their 800-number. It's a tiny room with lots of little telemarketers in it that do nothing but trying to scam people for credit data that can be sold.
Their service is a SCAM and please make sure that you report your experiences all over the net with anyone that listens.
This country needs to clean its economy from such ###.
MAKE SURE NOT TO GIVE THEM ANY PERSONAL INFO or you'll be sorry! They NEVER-NEVER-NEVER-EVER pay out any REBATES.
They just claim they do, but no 'actual' rebate checks or credits have ever been issued.
I hope the FBI will get to them soon. I wish I knew someone on TV to get this criminal company on the air.
I experienced the same as Donna. Firstly, the teeth whitner stinks, doesn't work. Then I was enrolled with wellnesswatchersMD, without my permission. I was able to cancel rather quickly on line. But my visa was charged$54.98, where is the rebate? There was no free trial! When I tried to call the 800 #, it was disconnected! I just hope they don't continue to send me that junky teeth whitner. This is a true scam.
I should have known...free is NEVER free!
Linda, MD.
I have the same problem but have no idea how to contact them! I am in Ireland and bought a health report online from BartonPublishing.com and now have all of these extra charges on my card... HELP! I dont know what to do!
I have listed 37 pissed-off individuals who have had their accounts illegally charged by Wellness Watchers MD.
Who is interested in a US$37.million Class-Action Lawsuit against these fraud artists? Add another US$17.million for the lawyers and lets round it off to a cool $50.MILL.
THEY TOOK MONEY OFF MY DEBIT CARD I DID NOT ORDER NOTHING OR SIGN UP FOR NOTHING BUT THEY TOOK MY MONEY
I couldn't agree more with ALL of the above. I just got off the phone with one of their representatives "rick". I followed all instructions complete with canceling WHEN I was supposed to, but to no avail...now the rebate, which I was also calling about "supposedly" has been received on "their end" (why the hell wellness watchers had to receive my rebate first is beyond me), but they had charged me 29.95 for their frickin enrollment BS...when I said I wished to dispute that charge, he said if you do, no rebate. I'll either credit you back your 29.95 and keep the rebate, or send you your rebate and you eat the charge. I then asked if Wellness Watchers was a member of the better business bureau. Response? Um...I don't know. I said probably NOT because of business practices like this. Shameful company, horrible practices, and the whole practice left a BAD taste in my mouth. I'm going to go a step further and cancel the credit card I'd used with my "ionline order", because I don't want them to have ANY of my information. Good luck to anyone who's been bitten by the BS company. (and to the "manager"? use spell check. Your post was deplorable).
Well I'm the 38th one then...my checking account just got charged $99 illegally w/ no authorization on my part! I'm so friggin pissed off right now it's not even funny...I ordered ONE item from these people about 2 months ago for 49.99 and under NO circumstances did I join any sort of "club" or "membership" as they're claiming I did. Now they're stating that I'm a "member" of their club and they'll send me samples every 3 months for $99! I just went online and supposedly canceled my order, and plan on going to the post office today to return what never should've been shipped to me in the first place!
Ordered Celebrity Teeth White which I thought was a $4.95 trial. When I received my order confirmation email, it said I was charged over $55.00. I immediately followed the instructions to log into Wellness Watchers MD and cancel my auto-recurring VIP membership. I guess there was some fine print I didn't read, but they didn't go out of their way to make me aware of this charge. I did have to mail a form for $50.00 rebate (which I received today). I don't think there have been any more charges, but I'll be watching my credit card statements in the future for anymore "ionline order" entries. I am super happy I got my $50 back and the tooth whitening stuff wasn't bad. If I didn't feel so scammed (or alarmed that a tiny 4.7mL tube cost $55.00) then I probably would have continued to be a customer. So, caveat emptor or not, they lost another customer because of shady/deceptive business practices. Buyer beware!
I agree this site and business are deceptive for the following reasons: 1) consistent number of complaints of not receiving emails with details and confirmation info 2) promotion of the Celebrity Teeth Whitening Product that makes receiving the $50 rebate overly difficult 3) auto-enrollment feature that is not disclosed to public in a clear manner.
AVOID THIS SITE AND ITS PRODUCTS.
I had unauthorized money taken from my account ($59.90) by wellness watchers, md. It was after I bought a teeth whitening agent (ceberity*sexy*teeth), it told me to go to the wellness watchers" website to recieve a $50 rebate. If there was a rebate I couldn"t find it. I would like to just stop them from taking money from my account an get my money back. I couldn"t find any information so I could contact them.
Why dont you try looking in your paperwork for their phone number? You were able to google this website so try googling wellnesswatchersmd.com Call their customer service. Or call the number on your Credit card statement. The 50$ rebate was available for download on the Celebrity teeth website.
Oh your guys are pittiful. It's the american way to just blame the next guy for your own mistakes? I think not! Since when was it someone else's fault for you not reading before you buy. You wouldn't do that with a house or car would you? NO! OF COURSE YOU WOULDNT! hahahahah
DO NOT PURCHASE ANYTHING FROM THIS WEBSITE! i made a mistake when purchasing the crappy lip plumper, i only researched the product, not the company selling the product! they said they would refund the product and its like pulling teeth to get anyone on the phone!
i can only advise readers to not make any purchases from this company because its a huge SCAM! i wish i found this page before i lost $155 to this company!
As others, I was promised a $50.00 rebate. It has not arrived. These folks must be stopped. I am a senior citizen who is currently unemployed. The charges that are appearing on my credit card must be investigated. Who is assisting with getting these folks out of business? We need a class action suit!
Wellness Watchers charged $60 dollars to my credit card account. I haven't even heard of these people.
Oh my gosh. I wish I had found this page sooner! I just spent my 50 dollars recently on the lip pout and I spent yesterday haggling them about a refund since according to my statement, it has'nt been sent yet. They refused and said I had to wait a couple days till after they send it to my house, then when it arrives I have to send it back to them for the refund! Why can't they just simply cancel the order and save their own dang money from sending it to me in the first place?! This is going to be probably one of the last times I ever order anything online-especially with the fear of credit card identity theft! I'm keeping a close eye on my accounts!
Now as far as effectiveness of the products, Ive heard two different stories on different blog sites. If anyone could help me confirm which is the real deal(or neither) I heard 'sexy pout' is better than the 'sexy lip' and that 'sexy lip' is the real rip-off.
Other than that, thank you for posting this stuff. Im already making the call to cancel my wellnesswatchersMD subscription(I wasn't in the system yet when I called yesterday so they couldn't). I wish the rest of you the best of luck!
By the way, does anyone know how long the product takes to get to your house after your order?
Just called the number off their website, as well as the number on my cc statement. I got pretty loud with them, and supposedly they are refunding all of the charges. I ordered the Celebrity teeth whitener and stupidly got involved with this scam. I DID retain the cancellation form which they did email me, and faxed it in. They have "no record" of my previous cancellation. It indeed is a scam as Matt D pointed out, particularly in light of the auto-enrollment action that is not clarified well. I also called my cc company, and they are investigating the charges. Wellness WMD, was quite fearful of the term "fraud, " and questioned me about that. Hmmmmm. And just an aside - Aaron from Austin - do you just sit at your computer looking for sites like these to tell us about our foibles? Get a life.
I am with WellnessWatchersMD and I would like to address the fraud claims above and hopefully provide some answers. Let me begin by stating WellnessWatchersMD is NOT a scam. Our website offers members advice regarding their health questions and concerns from a real doctor, as well as professional coaching and support. Our customers opt-in for a free trial of our service when they purchase an item through our partners. We do NOT purchase credit card information from our partners. Once the customer self selects our free trial they have 14 days to try out our service and if at any point they are not completely satisfied they may cancel their membership. You can cancel your membership online at any time by going to http://www.wellnesswatchersmd.com/customerservice/cancelmembership/ or contacting us directly. If the trial membership is not canceled in the designated 14 days we commence billing the customers credit card the monthly service charge.
We are committed to resolving customer issues as quickly and conveniently as possible. We have recently updated our customer service system so that we can better serve you:
-Use our Live Chat service by going to http://www.wellnesswatchersmd.com/customerservice/contactus/chat.php
-Complete our Request a Call form to have a representative call you at a time you select by going to http://www.wellnesswatchersmd.com/customerservice/contactus/requestcall.php
-Call us toll-free at [protected]
-Email us at support@wellnesswatchersmd.com
If you have any further questions please don't hesitate to contact us.
Sincerely,
WellnessWatchersMD Customer Service Team
robert with wellnesswatchersmd, let me address this to you directly. your rebate instructions page states that within 1 business day of the purchase of the teeth whitener, that you will send the customer a welcome e-mail that will direct them to the members-only website to complete their free wellness assessment. THIS IS A LIE BECAUSE NEVER DID YOU SEND THE E_MAIL. When the product arrived in the mail, there was no further mention of the rebate and or how to obtain it. On the wellnesswatchersmd website, there are no information on how to recieve the 'free' wellness assessment without first paying you 29.95.
like others, I went ahead and paid you the 29.95 believing i can cancel and get both my rebate and refund money back. yes, it does say that i can cancel and get my 29.95 but you say nothing on the same page about your phoney 'rebates cannot be combined with refunds' script that john and others at your company is so quick to point out. again, like others who have fallen for this scam, by the time you find the so-called rebate form, you are already out the money. this is a ploy to trap people's money so as to later claim that 'rebates cannot be combined with refunds'. i don't even believe there is any such thing as a members-only website where you can get a 'free assessment', because i believe it is the same site where I paid you 29.95.
even your Terms of Use page says you will issue my rebate plus refund my money. this are all lies because you have done neither to date. so, stop telling people that your company is anything other than what people already believe from europe to asia to the us where they have been scammed by your company
I never received my rebate, as well. I just looked into it, and it was "never received." I"m just lucky that I can afford this, but it's still a rip-off!
I ordered a lip plumper from Wellness Watchers MD online and it said free trial. Conveniently enough they neglect to tell you the price of the item DOES get charged to your card and then you have to wait for a rebate check to then make it a "FREE" trial. Unfortunately, I mailed my rebate form on April 29th 2009 and they confirmed reciept of it on May 6th 2009. They say on their website that it takes 4-6 weeks to process which means I should have recieved my rebate no later than June 17th 2009. It is now July 23rd 2009 and I have not recieved any rebate! I spoke to someone for the third time this morning via instant chat and they ASSURED me AGAIN that they are escalating it to their corporate offices so they can then expedite a rebate check to me which take another 2-3 weeks for processing. That puts it to August 17th 2009 now IF and I repeat IF they really follow through. Seems to me that this is a bit of a scam when they claim 4-6-weeks for a check and it is looking like 14 weeks IF and I repeat again IF I really recieve it. Also, conveniently enough there is no contact information for their corporate offices, they just keep putting contact to their regular customer service number and say to ask for a supervisor, and what proof is there of that. I would tell anyone looking into this website to purchase anything or get a "FREE" trial to be very careful. Research before you agree to anything. I will be back in three weeks to post whether or not I recieve my rebate.
Please call me at [protected] so I can fix this for you. My name is Charity, and my hours are 10am-6pm Central Standard Time. WellnessWatchersMD sent out over $1 million in rebate checks so far this year. That’s over 20, 000 checks. There were definitely some mistakes, and we’re trying to find everybody now. If you qualified and you still haven’t received your check, I’m authorized to send you one immediately.
I had this happen as well I was to receive a rebate in May 2009, I have called 6 times and told each time I would receive my $50.00 rebate in 7-10 days, now they are telling me 3-6 weeks, well I am sending the merchandise back and getting a full refund via my credit card.
Of course this is a SCAM!
WellnessWatchersmd.com, wellnesswatcher.org (a website that doesnt exist, yet is quoted when you call their [protected] number "or email us to support@wellnesswatcher.org " ) and probably a variety of other website addresses help to verify that this is the case.
And I'm guessing Robert, Rick and now Charity (Charity? What are they trying to prove using that name...trying to have a psychological effect?...hmmmm! ) are part of the scam. I that their real name? Who knows!
And oh! Yes...look at the postings from so-called "representatives"...a DIFFERENT number to call for each of them. Isn't that somewhat suspicious?
And notice how "Robert" does not respond to ed@atlanta's posting?
Yes yes yes...it is a scam...and so many people have fallen for it. Even me. I read the small print VERY VERY carefully. (so Mary Gonzales...we are not stupid...we can read...and most of us do...so are you another scammer too? Suggesting people are "stupid" to fall for this only reflects on your own lack of brain matter)
I returned the crappy product within 3 days of receiving it - thats how bad it was. I had my PA follow up with them and get confirmation cancellation but still they charged. In fact they charged my credit card within 8 days of my original order (when you are supposed to get a 30 day trial)
Yes they credited my 2.99 (whooopeee!) but then proceeded to charge 3 months @ 29.95 before I realized as I was out of the country and did not see my bills. Not only that, by the 3rd month another charge was made to my card by ANOTHER company (FITCOACH) for 29.95. I have never heard of this company or agreed to subscribe to anything to do with them. Their number [protected] is answering service and guess what? they use the email address support@wellnesswatchers.org as mentioned above. So yes, its a scam. They are all connected. In what way, and how they get away with this, I do not yet understand. However, their behavior is fraudulent and I've taken screenshots of all these postings as evidence if I should need it. I suggest all readers do the same.
I have had to go through the inconvenience of cancelling my credit card in order to stop this dishonest, deceptive action by whoever the heck you wellnesswatcher guys are. One thing for sure - you are SCAMMERS. You may deny it, but then who wouldn't if they thought they might go to jail for it?
Ohh! Bless you Charity! (said with sarcasm) If you were real, we might be friends. Afterall how charitable is WellnessWatchersMD? Sending out of $1m in rebate checks... sorry but in my opinion as a business woman, this tells me just how BAD the products are. You might be giving rebate checks of $1m but looking at this website and doing the math, I can bet wellnesswatchersMD brings in three times that amount by ripping off the general public with your small print, passing on credit card info without permission and using different business names to siphon more money out of people. It's just a game for you guys, making it as complex as possible so as to confuse the (opponent) customer.
"Charity" indeed! I must laugh! :-) If you really are for real I would suggest you leave the company now while you still have your reputation intact.
Evenyour telephone number [protected] is different from Robert's [protected]...which is different from the one on my statement [protected]...which is different to wellnesswatchers.org telephone number [protected].
Let's hope the bank closes your accounts and takes away your merchant account and that all readers send information to all their friends about your terrible and deceptive business behavior. Unfortunately there are still too many people that dont know about your "tricks", but I can assure you I will be posting it on my blogs and sending details out to all my 100, 000 readers. Anyone reading this should do the same with all their contacts. Contact all the websites you can find that provide information to the public and inform them of this scam. Call reporters at newspapers (both local and national) and get them to inform their listeners.
Hopefully this will educate people to start checking out every company online before making a purchase. I know I will!
wellnesswatchersmd... if you are a legimate, fair company, start behaving like one. You'll make more money in the long term than you will in the short term. This kind of business behavior will eventually catch up with you and you will suffer. It's up to you now!
Robert says he is "with" Wellwatchersmd.com - so you are one of the scammers then eh Robert? You don't say I "work for" or "I'm a part owner/director/regional rep or other job title"...so you probably own one of those popup website owners that makes a mint from it... or are being paid to represent the scammers in some other way perhaps? Who knows? But I really don't care. Two hours of research is enough to know that you and your "chums" are misrepresenting information.
You're website states Kerry D Friesen is a Diplomate of the American Board of Internal Medicine and yet he is not certified with them...hmmmmm...something stinks folks...stay away from this company.
I have taken screenshots of your website showing today's date, and also the ABIM website confirming that Dr Friesen is no longer certified, so how he can be a Diplomate when he is not certified, is beyond my understanding...perhaps you can explain?
If anyone would like copies of these as evidence for your own case of misrepresentation please Contact this website and ask them to send your email address to me. I will happily oblige in helping you make your case of misrepresentations (as of today's date).
Of course, it may turn out to be more marketing trickery...I have yet to discover what being a Diplomate for the American Board of Internal Medicine really means.
If it turns out to be something that everyman and his dog can be then we should all add it to our own titles and make ourselves sound impressive! (I doubt that is the case and I'm sure the American BOard of Internal Medicine (which seems to be a legitimate entity) will be horrified to discover any such misrepresentation by a pass or current physician.
I still stand by my last posting: I really believe these people are scammers. I have no evidence to show otherwise. If that is not the case then lets see you prove you are not scammers, ...we won't hold our breath! Come on, put your money where your mouth is...provide us with records to show you have paid all these people back (I dont see many coming back and saying they go all their money back and compensation for the wasted time and effort...and charges they received for putting it in dispute), start answering the telephone, stop providing information that is misleading, stop having lots of differnt websites that lead to the same place (and the same with phone numbers), start providing clear guidelines (rathe than your crazy small print) and have a proper system in place to refer people who might be intersted in other products rather than selling/buying credit card information (that's my understsanding of what you are doing).