Westjet Vacations’s earns a 1.0-star rating from 2 reviews, showing that the majority of travelers are dissatisfied with vacation packages.
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Lack of sanatory facilities on board WestJet aircraft
Lack of sanatory facilities on board WestJet aircraft. On the 737-800 the front washroom is now for those who sit in the front 3 rows. (12 people) the back of the plane has two for the remaining 162 passengers. Sitting in row 5 the service cart plus huge demand from those in the rear rows makes it a lengthy or impossible task to access rear toilets and keep your human dignity. ***. They reiterated that the front 12 are special and privileged . The rest of us are cattle and can just crap our pants.
Waited a week after my vaca to calm down before posting this
Waited a week after my vaca to calm down before posting this. Do not book with WestJet vacations! They messed us up at every stage of our vacation. 1. I paid extra for a direct flight to Cancun from Winnipeg. They cancelled the direct flight with no compensation, they assumed I'm stupid and didn't check the fact that transfer flights were $100 cheaper per person. Fine, they still got us there going through Toronto. 2. When we arrived at the hotel, after 12 hours of travelling that would have been 7 if they didn't cancel out first flight, the hotel didn't have our booking. Luckily the hotel was prepared and quickly called to correct West Jets mistake. However left us in the lobby waiting with an infant for45 minutes. 3. When leaving our flight was delayed 2 hours, no big deal safety concerns happen. ***. So we were just supposed to wait at the airport, in a foreign city with a 1 year old infant. Luckily the actual driver had a heart and drove us around for a bit to help kill that time. 4. When I contacted customer service to ask if they could help change the time of transfer or call our hotel to let them know their delay would cause us to be late (as I didn't have cell service internationally) . They couldn't even do that. Andrea was cold and unhelpful, and when I told her I just wanted to leave feedback she disconnected on me. Giving me a phone number to leave feedback, after I told her I didn't have cell access. What's the point in having a customer service if they don't help you in anyway? Overall just terrible experience booking with them, they change things from what you booked whenever they want, but help you in no way with those changes. The individual staff of WestJet airlines were great at least
Westjet Vacations Complaints 0
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Is Westjet Vacations Legit?
Westjet Vacations earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Westjetvacations.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About Westjet Vacations
One of the strengths of Westjet Vacations is their customer-centric approach to travel planning. They understand that vacation planning can be stressful and time-consuming, and they aim to make the process as seamless as possible for their customers. They have a team of experts available 24/7 to help customers plan their trips—from choosing the perfect destination to finding the best hotel and flights.
Westjet Vacations also offers a range of unique packages, such as ski vacations and golf vacations, to cater to different interests and preferences. Their all-inclusive packages are especially popular among travelers looking for a hassle-free vacation experience. The company also partners with local tourism boards and operators to offer authentic experiences that showcase each destination's culture and heritage.
In addition to their vacation packages, Westjet Vacations offers several other services to make travel more convenient for their customers. These include travel insurance, car rentals, airport transfers, and more. They also offer a loyalty program called WestJet Rewards, which allows customers to earn and redeem points across different travel-related purchases.
Overall, Westjet Vacations is a reliable and customer-focused company that is committed to making travel accessible and enjoyable for everyone. Whether you're planning a family vacation or a romantic getaway, their vacation packages and services are designed to meet all your travel needs.
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Westjet Vacations Contacts
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Westjet Vacations phone numbers+1 (403) 444-2586+1 (403) 444-2586Click up if you have successfully reached Westjet Vacations by calling +1 (403) 444-2586 phone number 0 0 users reported that they have successfully reached Westjet Vacations by calling +1 (403) 444-2586 phone number Click down if you have unsuccessfully reached Westjet Vacations by calling +1 (403) 444-2586 phone number 0 0 users reported that they have UNsuccessfully reached Westjet Vacations by calling +1 (403) 444-2586 phone number
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Westjet Vacations address22 Aerial Place NE, Calgary, Alberta, T2E 3J1, Canada
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 10, 2024
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Waited a week after my vaca to calm down before posting this. Do not book with WestJet vacations! They messed us up at every stage of our vacation. 1. I paid extra for a direct flight to Cancun from Winnipeg. They cancelled the direct flight with no compensation, they assumed I'm stupid and didn't check the fact that transfer flights were $100 cheaper per person. Fine, they still got us there going through Toronto. 2. When we arrived at the hotel, after 12 hours of travelling that would have been 7 if they didn't cancel out first flight, the hotel didn't have our booking. Luckily the hotel was prepared and quickly called to correct West Jets mistake. However left us in the lobby waiting with an infant for45 minutes. 3. When leaving our flight was delayed 2 hours, no big deal safety concerns happen. ***. So we were just supposed to wait at the airport, in a foreign city with a 1 year old infant. Luckily the actual driver had a heart and drove us around for a bit to help kill that time. 4. When I contacted customer service to ask if they could help change the time of transfer or call our hotel to let them know their delay would cause us to be late (as I didn't have cell service internationally) . They couldn't even do that. Andrea was cold and unhelpful, and when I told her I just wanted to leave feedback she disconnected on me. Giving me a phone number to leave feedback, after I told her I didn't have cell access. What's the point in having a customer service if they don't help you in anyway? Overall just terrible experience booking with them, they change things from what you booked whenever they want, but help you in no way with those changes. The individual staff of WestJet airlines were great at least
Lack of sanatory facilities on board WestJet aircraft. On the 737-800 the front washroom is now for those who sit in the front 3 rows. (12 people) the back of the plane has two for the remaining 162 passengers. Sitting in row 5 the service cart plus huge demand from those in the rear rows makes it a lengthy or impossible task to access rear toilets and keep your human dignity. ***. They reiterated that the front 12 are special and privileged . The rest of us are cattle and can just crap our pants.