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I ordered truffles from this website, was convinced by them to change from registered post to unregistered as the said delivery of this method is more successful. After the purchase they stopped correspondence and it has been 2 months and I still have not received my order, I suspect that they never even sent them. They are ignoring my emails which is a display of extremely bad customer service. I recommend people steer clear of this company. They look legit and may very well be within the Netherlands but their failure to communicate with me indicates that they are a custom to ripping off international customers.
Their address is:
P.O.Box 1067
1440BB
Netherlands
VAT ID NL.1915.16.661.B.01
Company Commerce ID 272.77.394
The complaint has been investigated and resolved to the customer’s satisfaction.
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everybody replying to this has the same broken english like its the same person replying again & again...sad lmao! learn to type, and wholecelium use a fuqn spell check on ur [censor] website theres a typo every second sentence so unprofessional pfft
I have already purchased several products, this complaint is totally absurd like christian pallanten
Tottaly absurd?.? Stupid [censored] . A lot of people haven't received their product even after purchasing numerous times from them. Now I've been waiting over a month for my product. Payment was sent 3 weeks ago. They sent a tracking number over a week ago. Yet it hasn't even been picked up by the courier. And we ain't getting a reply back. This is for myself and 3 other friends. So I don't get where you get the audacity to say this complaint is absurd.
Are you their delivery man ?.? Do you account for every deliver that gets sent or doesnt... don't be a [censored]
Wow, all thoese comment at the start about the company and how good it is. SO PERFETIC. Only 1 comment in their history, and same dates, pfff...
I know i have only 1 comment aswell, but lol i made i profile just to write this stupid comment!
Well spotted. I also saw that. Won't be ordering from them either.
Be honest after going thru all the reviews i've placed my order, the old company i use to use doesn't do it anymore. So i look forward to trying a new product from what sounds to be an outstanding company. thanks everyone for verifying cheers!
Love this shop, they are the only one that still ship to UK, they are a small shop, but always walk an extra mile for you.
Was very happy with them until now. My package was seized by customs and, obviously, that resulted in my not receiving it. While I’m disappointed, I understand. What I don’t understand is why Wholecelium is now completely ignoring al of my emails. Seems like bad business to me.
Will order from another site now.
Bought Alien shrooms from them, supposed to be rated 11 stars out of 10 for strength and potency. The first night i took the recommended 15g dose... nothing!
The next night i took 40g dose and I got absolutely nothing except for a feeling of contentness, like valium. Im not a hard core shroomer or drug taker for that matter and I raised this issue with them and they didnt even respond. So p***** off with them as i bought over 100euros worth of crap shrooms and had to pay 50euro to visit the delivery depot center 70km away from my place... Avoid these guys
Wholecelium is really taking their customer for granted.
Although payment has been made, it is now more than 15 days, still no package sent to courier.
only sent data electronically.
I have also placed an order...and I haven't received anything! Now they barely reply my emails...They say they'll send tracing details..but nothing! Please stay away from them! SO sad how they play with people's money...Is there any way we can do something about it?
Was about to order but these reviews are fixed. Highly suspicious of the fact they were all posted on the 6th or 7th of July 2011 then nothing for years.
I ordered twice, first time all went good, second I went for a bigger growkit. and thats where all stoped, no more replying no more money.
Please stay away from WHOELECELIUM stuff they have BIG problems with their quality
Just placed an order on may 7th. Same thing all the complaints are saying. Quick to reply before your payment. Then all of a sudden they dissapear after you paid. Its been half a month. Yet to hear anything.
I just sent wholecelium $72 USD by registered mail and now theyre claiming that there was only $45 in the envelope.[censored]ing thieves!
I live in a '3rd world' country and I was chatting with wholecelium's customer service. I asked if they could do 'pay after delivery' cos there is no assurance that I'll get the product after I pay. The [censored] reported and gave all my details to the financial crimes organization in my country. So much for privacy. Be careful.
Places an order, received multiple communications up until the time I sent payment. Then they went silent. I haven't received my shipping info nor have I received a response to the 3 times I've emailed asking for confirmation.
Scam site! Do not order from this site.
Ordered growkit and truffles. Got the growkit but not the truffles and wholecillium won't refund or send product. They say contact the shipping co. I did, nothing, then they say send us pictures. I laughed, pictures of something I didn't get, awesome. I won't be using them again
Ordered twice to the UK as a first time truffle buyer. Used direct bank transfer. Bought the on-sale truffles both times months apart, 15g and 45g. Easy to track product as it comes in and had no problems. Took about a week to get to me. Package is discreet and well sealed, truffles were also well sealed. Good potency and accurate description of product on the site. Honestly amazed how easy it's been as a beginner.
Growkit arrived finally. So company is legit/ok. Just a little communication issue on their side.
I got emails from your company to complete the order with payment. I emailed back saying I pd w/ bitcoin from coinbase, but they said wait until monday before it sends. Monday passed, the payment of approx. $50. U.S. was made but I have not heard back from your company. Please acknowledge order.
Wholecelium is a scam site guys, please heed the warning!
After placing the order, was never sent a confirmation email or tracking.
When complained about this, was ignored.
2 weeks later received DUDS in the post. When contacted about this, I got a very childish response saying that the reason I got duds was my fault?
SCAM site, please avoid.