William Jacket
Reviews and Complaints

This company is based out of Pakistan. Not that that matters ... I was really hoping the product that I ordered was going to arrive at my house. But just so you know the product that I ordered is not the product that arrived, the quality craftsmanship material and the smell were absolutely awful! Upon trying to make a return I have been emailed with difficulty after difficulty after difficulty with them trying to make deals that are unrealistic and only cost me money. The only thing I can say is if you order something from them be prepared to not get your money back or have to depend on PayPal or someone else to assist you. And don't expect the images on the website to match what you receive sizing, color, quality might as well shop on wish...

This company will scam you out of your money. Their products are knock offs and they are based in PAKISTAN, NOT USA. I wrote them for a return label, bc what I ordered was NOT satisfactory, nor was the size correct and they demanded a photo of the item (Who does that?). Then they said to ship to an address in Pakistan. Shipping to that country costs $50! After emailing back and forth for a week, these were some of the responses I received from them. “Write a positive review, then we’ll partially refund you.” “What then? Return the item if you don’t like it.” IF you want a world of stress and lost money for [censored] product that smells and is coated with dust from some desert warehouse in Pakistan then go ahead and order from this scamming piece of [censored] company. THERE IS A REASON why you cannot write reviews directly on their website. Also, they use WHATSAPP as a contact #? That should already be a red flag. Learn from my mistake, STAY AWAY FROM THIS [censored] COMPANY.

Company is based out of Pakistan, NOT Florida like they claimed to be. I asked for a shipping label and return of an item that was unsatisfactory. They gave me the run around for a week (asking for pictures, not responding positively). Finally, gave me a return address in Pakistan somewhere. I knew at that point I was going to lose my $120, plus an extra $50 shipping. I knew that if I returned it, I was never going to get my money back, bc they would not send a shipping label to track the return like most legitimate companies would do. I feel scammed out of my money and just want justice brought to this over seas company selling knock off brands to hard working Americans.

STAY AWAY FROM WILLIAM JACKET

This company will scam you out of your money. Their products are knock offs and they are based in PAKISTAN, NOT USA. I wrote them for a return label, bc what I ordered was NOT satisfactory, nor was the size correct and they demanded a photo of the item (Who does that?). Then they said to ship to an address in Pakistan. Shipping to that country costs $50! After emailing back and forth for a week, these were some of the responses I received from them. “Write a positive review, then we’ll partially refund you.” “What then? Return the item if you don’t like it.” IF you want a world of stress and lost money for [censored] product that smells and is coated with dust from some desert warehouse in Pakistan then go ahead and order from this scamming piece of [censored] company. THERE IS A REASON why you cannot write reviews directly on their website. Also, they use WHATSAPP as a contact #? That should already be a red flag. Learn from my mistake, STAY AWAY FROM THIS [censored] COMPANY.

I am writing this review about ( William Jacket.com ) as my chance to make it right for someone else since I didnt get one. I excitedly ordered a taylor swift purple faux fur jacket from william jacket.com. I couldnt wait to get it. It didnt take too long a couple of weeks or so. It was pictured purple fur lilac in color. When I finally did get it, it was nothing like pictured. It was dark grape color, the "fur" looked like an old used rug or blanket poorly sewn into a too tight fitting jacket. one pocket was too big and floppy and not sewed to the jacket and the other pocket was sewn so tight I couldnt get my hand inside. It had such a fowl smell of mothballs that I didnt even want to try it on, but did. When I contacted william jacket They said I could return it and get a 20% discount. Or I could keep it and get a 20% back.? Anyway I attempted to try to send it back and It was going to cost $185.00 to ship it back to them I paid $179.00 for the jacket and now they want me to pay another $185 to ship it back? NOT Happening. AND the kicker is that this company is not an American company like it claims. It is from Pakistan. I was ordered to ship it back to Pakistan. When I did further research It said it has 4 places of business, one in South Bend Indiana USA a LOT closer and cheaper shipping than Pakistan. one in the Netherlands, France and Canada. I tried to contact the Indiana, address and it comes up as a 9 family duplex. There is no such place in Indiana. So like another review I read "after" the fact is, Buyer Beware. This is a fraudulent company that only wants your money, and as for the claim of a high level of customer service and 100% satisfaction guarantee is a complete utter LIE. I tried and tried to get some sort of resolution to no avail. I think my next step is too the BBB in hopes of shutting this fraudulent business down or at least get it off of the world wide web. Very unhappy paid way too much for a PAKISTANY jacket that I can't even wear. :(

i got my new jacket from William Jacket and let me tell ya, it's freakin' sweet! I was a little nervous about ordering online cuz you never know what you're gonna get, ya know? But it came in like a week and it looks even better in person. the quality is top notch and it fits me like a glove. I had a couple of questions about my order and when I hit up customer service, they got right back to me and were super helpful. They made me feel like they really care about making sure customers are happy with their purchases. I would definitely recommend William Jacket to anybody looking for a high-quality jacket at a reasonable price.

I recently purchased a Ted Lasso Jacket from William Jacket, and I gotta say, I'm impressed! I would give them a solid 5 out of 5 stars, no doubt about it. The jacket is a total hit - perfect fabric and quality. The fit is spot on, thanks to their customer care team that provided me with the exact measurements I was looking for.

I was a little skeptical about ordering a jacket online, but it seems like William Jacket's got it all figured out. From the moment I placed my order, I was kept in the loop about the shipping process, which was hassle-free, by the way. The jacket arrived in no time at all, and I couldn't be happier with my purchase.

What I particularly liked about William Jacket is the customer care experience. The team was super nice and friendly, and I didn't feel like I was just another order number in a long line of customers. They really went above and beyond to help me out and answer any questions I had.

All in all, I would highly recommend William Jacket to anyone looking for a quality jacket that won't break the bank. Satisfying experience all around!

The William Jacket, that's what I'm going to talk about. Oh my god, where should I even start? I got my coat last week, and it's the worst thing that ever happened to me! I swear, I had to email them right away, to send the coat back. But guess what? They ain't sendin' me back any reply yet! I don't think they're ever going to! I even went back and looked at the reviews, and let me tell ya', I shoulda listened!

This coat ain't no coat, it's a bathrobe! And not even a good bathrobe, mind you. The material they used is cheaper than those dollar-store flip-flops that gave me a blister. And don't even think about buying any of their other products either. If they're anything like this coat, you're going to need your money back and an apology letter.

I hope no one makes the same mistake I did, cause I ain't never going to forget this coat!

Yo, so I gotta say my experience with William Jacket (williamjacket.com) was kinda whack. I ordered a jacket in medium, but they sent me a large. Now I gotta pay for shipping just to get my money back. And the worst part is that the shipping cost more than what I paid for the polyester jacket. Like, what even is that? And don't even get me started on PayPal - they don't even help you out. I straight up lost my money, man. I'm telling you, don't trust these guys. The jacket ain't even real leather - it's just some cheap polyester. Save your money and look elsewhere.

I gots this jacket from williamjacket.com - the Shetland Pea Coat - and I ain't happy with it one bit. First off, it came all the way from Pakistan which I didn't know before but ok, no big deal. But when I opened it up, I realized it was made of some cheap lightweight material that ain't gonna keep me warm at all. And you know what else? It ain't even double breasted like they said it would be! And the button layout is all wrong - nothing like the picture they used to sell it.

So, I fired off 3 emails to the company, asking for a return address and a full refund. But you wanna know what? Not even a dang reply! That's just rude if you ask me. So, I'm telling y'all now - steer clear of this company if you want to avoid the same disappointment as me.

Yo, so I recently copped this jacket from williamjacket dot com and lemme tell you, it's edgy as hell but also a major disappointment. The sleeves were tight af, like I could barely squeeze my arms in there, y'know? And when I hit up their customer service about it, nada, no response. And turns out this isn't just my problem - I saw some other peeps online complaining about the same issue. They just wait until their own return policy has expired and then act like they never received the item. Shadyyyy.

Honestly, I don't even know how this jacket can be related to the original - it's straight up trash, yo. If I could go back in time, I would completely ignore it and save my money for something better. Don't make the same mistake I did, fam.

I was checkin' out William Jacket website and got meself one of their jackets. Let me tell ya, these jackets are top notch. I've heard these zip things called YKK before, and turns out they are the real deal. Strong as an ox! I love how the front of the jacket closes so smooth. It's easy to get on and off, no hassle at all. Well, except for when you gotta pull the zip up over the logo. Sometimes it gets a little rough, but ya know what? It's worth it for how good that logo looks with a little space on either side of it. And let me tell ya, this ain't no flimsy jacket. It's built to last. You can bet your bottom dollar on that!

Jacket purchase
This William Jacket site ain't too good, ya hear? I ain't giving them no stars! I aint lying when I say they shady. I bought me a jacket from Cali for $119 in Feb 2022 (Order #168041), but I didn't get it until March. When it finally came, it looked nuthin' like the pic they had on the site! So I told customer service I want my money back and a return label, that's fair. I mean, I ain't paying to ship it back to Pakistan cuz that woulda cost me $159. But them William Jacket guys wouldn't hear it, they said I gotta pay for that label, which ain't right. But I figured whatever, I don't wanna deal with this no more, so I said alright, give me half my money back and I'll write a nice review on Trustpilot.com. They even told me what to write, can you believe it? So I wrote it and two days later I get $60 back. But now I'm mad. That's my money and they taking advantage of me! So I'm telling y'all, don't believe them good reviews, they ain't worth a lick. Stay away from this site if you want to keep your money!

I brought a jacket from William Jacket website which is known for providing quality jackets at reasonable prices. When it arrived, I was super excited to try it on. However, on the first attempt, I noticed that the jacket was very small. I purchased the XL size but it seemed no bigger than a medium. It was disappointing as I could barley get my arms through the sleeves.

Anyway, I decided to contact the customer service team and they responded promptly. I conveyed my dissatisfaction regarding the size of the jacket and after investigating, they blamed me for the wrong size. However, I was sure that I had selected the correct size.

The company informed me that I had several options – either I could ship the jacket back to Pakistan and pay a 20% restocking fee which would have been a costly expense or I could leave a positive review on their website in exchange for a full refund with no fees.

I found this type of business practice shady and inappropriate. However, I decided to take the second option as it was more convenient for me. When I left a review with 5 stars, I received an email from them within an hour confirming my refund. I was not confident about the authenticity of the positive reviews on their website now.

Overall, the quality of the jacket was decent, but the sizing was not accurate. The company's customer service was decent, but their business practice was a little off. I'm not sure if I would shop with them again but if you decide to purchase from them, make sure to carefully check the sizing before making your final purchase.