Match.com review: Unauthorized charges 154

i check my credit card to fine us $ 59.97 from my account by wmv*match.com

i had the same experience, cancelled cc right away

I CANCELED MY MEMBERSHIP. I ENROLLED AND CANCELED THE SAME DAY. I REQUESTED A CREDIT WHICH HAS NOT BEEN POSTED YET. I HAVE TRIED TO REACH COMPANY WEB SITE WITH NO LUCK. I CALLED NUMBER, NO LUCK. I NEED MY ACCOUNT CREDITED, ASP.
THANK YOU GIAN FONT.

Just found the wmv.match charge on my debit card, ALONG with friendfinder Gold membership for $150 for a porn website and over $500 spent with 1300flowers.com. I had to flag my debit card. what ###s!

They did the same to me, except I had the 6 month version. I will sue them if I do not get my money back.

I have never heard of this company before and now I get this money taken out of my account

Add me to the list! This organization charge me recurrently from 12/09 to the present for $34.99 each month. I never signed up for this service, nor would I, having been happily married for the past 30 years. When I called the match people initially, I was told there was nothing they could do on their end, and I should work it out with my credit card holder. After deleting the phony charges for 3 consecutive months, this time my card holder decided to close out this account and issue me a new card with a new account number!

I also was hit by the WMV*MATCH.COM $34.99 charge to my bank account today with the same telephone number as above. I have no idea how they got my information.

I have a credit card I use for almost all online purchases, it is a Discover card. The only time I ever use my Visa debt card is when discover is not accepted, and in the last 2 months that has only been twice-once on a site buying garden flags, and once at the LSU ticket site buying tickets to the spring game. It is very much a fraudulent charge; I have never even accessed that website nor any of their sister sites, but as it is for an online purchase, I have no idea how they got my number if it was not at one of those two mentioned sites. The charge was still pending, and match.com said they would refund it and it was 'already flagged' however, he couldn't search for the account with my first & last name, but after I gave him my card # he did tell me that the name was on it. I think it is a scam all the way. X-(

I canceled my card with the bank and will be disputing the charges and filing a complaint with the BBB.

i am the latests victim of this corrupt company. they took a 39.98 charge out of my account and as far as i am concerned they have hackers that work for them that steal credit card info. i will do what i can to report them and have them shut down. they are complete [censor]in thieves and they will pay. and who in the [censor] needs to go online for a [censor]in date. cant people find them on their own? hell i did. i hope these [censor]s burn in hell! REMEMBER KARMA IS A [censor]!

I think it's ridiculous that this company has been pulling this scam for over 2 YEARS. I just got hit with the $35 charge-and-refund scam they're running. What's funny: The refund went through before the bogus charge posted. Too bad I didn't block the account before they could withdraw the overage.

Match.com is headquartered in Dallas, TX. In the last 36 months they've been reported nearly 400 times for billing issues, over 200 of those being unauthorized charges to people's accounts. All told, they've gained over 1000(!) complaints against their company in the past 3 years. And that's just with the Dallas-based BBB. These folks are running some kind of scam that should be shut down. I just wish I knew who to contact to get them put under the microscope so they'll be stopped.

I think it's ridiculous that this business has been doing this for over 2 years and is still doing it. I just got hit with the $35 charge-and-refund nonsense. I've never been on Match.com or had any sort of dating site membership. I did notice they're affiliated with Expedia, which I have used before. Hmmmmmm. Funnily enough, Match.com's refund posted before their charge did, which only looks even dodgier.

Match.com is headquartered in Dallas, TX. I went to the Dallas BBB website to file a complaint. After I finished I checked out their profile. In the last 36 months they've been hit with over 400 complaints just for their billing practices, over 200 of which were filed due to unauthorized charges. They've been left with over 1000 (!) complaints in the past 3 years against various aspects of their business. This company needs to be investigated. Just wish I knew who to call to get it done.

I just got $39.95 charged to my card and then reversed. I have a different take on this matter than everyone else. This exploit is well known and has been around a long time. These giant companies like Chase should do better to filter out what is real and what is not!

This charge should have never shown up on my card as far as I'm concerned. So you have to ask why? Well, I pay my card off every month, on time, every time! I also collect rewards on my card regularly. What this means, is Chase does not stand a chance of getting me into the DEFAULT column where they can make the big bucks they like to make from credit users.

I honestly believe that Chase allows these "exploit charges" to slip through on purpose from time to time so you close the account. So what, right? WRONG! Every time the card gets reissued, your credit score goes down. Eventually, your credit score gets so low that you only qualify for the cards with crappy T&C. Sounding familiar?

By creating this kind of turmoil, they ultimately have a greater chance of getting you into the DEFAULT column of your T&C. REMEMBER, as sinister as you might think my thinking is, Chase deals with MILLIONS of credit accounts. It all ads up, even the two cents more they might get from me by letting this exploit slip onto my bill.

09/06/10 -- WMV*Match.com FRAUDULENT CHARGE

Pending Misc. Debit POS DEBIT WMV*MATCH.COM [protected] TX $34.99

Chase says they'll refund the fraudulent charge as soon as it clears. They cancelled my card so no new charges. Too bad the authorities don't wants to teach these creeps a lesson.

Steve G.

I just got a second charge of 107.94 on my credit card, I donot want to pay any money to match.com. I can not afford this nor did I except it please return the funds and stop taking the money out, I will be calling my bank now.

I was notified by my bank this morning of this unauthorized charge of $50.97. My bank account is now frozen until this and another unauthorized charge are cleared up.

i did not able to cotact match .com still now from last month and from today i also get my account debited near by 24 USD so how will i able to cotcat match.com for talk some one .
wireandcable123@yahoo.com

i am not able to cotact any one when i open my internate and my account has benn debioted aggain now so how will i get contact to members now will u tell me ?

I signed up for match .com last year, then a few months back i thought i cancel;led but still got billed, tried again to cancel but still getting billed, today 36.68, i'm not exactly sure how many months i've been getting charged for my cancelled out acct but quite a few, they keep sending matches but i cant access the pics or respond to any profiles, so what i'm getting is suppose to be no charge, i am checking into this an want a full refund from when i cancelled, , seems easy to sign up but not so easy to cancel Jim

I keep getting charged for match .com which i cancelled long ago but monthly charges keep rolling in, i cant access any pics or respond to any profiles so whats the charges for? my cancellation #is [protected] i would like a refund for all months u over charged my mastercard thank you Jim Beaudry P/S why do you make it so easy to sign up but so difficult to cancel, is it for this very reason, to overcharge all customers

12/08/10 -- WMV*Match.com FRAUDULENT CHARGE

I just received a $29.99 charged to my bank statement and then reversed on the same day both the credit and debt on the same day. Wondering who made this charge and who WMV*Match.com was I called the phone number listed on the transction [protected] TX and spoke to Jimmy with the customer services office. I mentioned to him the charges that we did not authorize and would like be deleted / cancelled anything regarding us and our account. Hold on to your laugh here...he actually asks for my card number. When I mention that doesn't sound like a great idea that I will allow him to look up my "account" by my name he pauses for two seconds to imply that he is tying it in and then says I am not in the system. The only way to look up a possible account would be a card number.

Now I was born but not yesterday so my response was heated to say the least. After speaking with our banking institution the card has been cancelled and will be reissued but our checking account for my husbands debit card is frozen during Christmas time for 10 days until it arrives. These creeps have really caused so much frustration. How did they get our information, why did they charge and then refund the same day and why are they making charges with out account authorization? Spells fraud to us and they need to be stopped.

Makes me wonder how many charges happen and go unnoticed during this busy transaction time of year purchasing gifts for family and friends.

I just noticed a "Point of sale" charge from "WMV*MATCH.COM [protected] TXUS" for $34.99 on 12/20/2010. I have sent a message to my bank and am awaiting the results. I am a police officer, so I'm going to do all I can to track down what/who and where the charge came from. I will repost when I get more information.

I received a charge and then credit from match.com. The phone number next to it is from TX, but the transaction was from Australia. I was also charged a foreign transaction fee. They actually credited my account before I received my statement. I will be watching in the future for any more transactions. From other places I have Googled, this is an ongoing problem. They will lay low for a couple of months and then start charges again. This makes me very angry !

I'm experiencing a problem with my credit card account. There is a value that is debited each month i have not ordered. The name of this company debiting is wmv * match, i want to cancel the service but did not find the contact that company what should i do?

I too had an unauthorized charge to my account from WMV*Match.com [protected] TX for $34.98. When I called them they said that someone has my card # and is using it. I told them that it's them that has my card # and they are using it! :) He said that they put the money back into my account...We will see!

I found a charge from WMV.Match.Com on MT Chase account, contacted my bank to report the fraud .
I also called WMV.Match via the phone # on my accout posting and the only way they would initiate a
dispute was for me to give them my credit card number .
Who should we contact to burn these crooks once and for all ?

Just found a charge for wmv match for 34.99$. Married for 7 years and after dealing with the hassle of canceling my card I now get to try to convince my husband I'm not looking to trade up. Thank you so much for that.

I was charged $59.97 recently as well. Does anyone have any information on what this is?

I have been scammed by match.com for over 1 year! They have a auto renewel policy that without permission or prior notification can bill my credit card without warning. The customer has to cancel within 3 days for any credit to occur. The problem here is several 1.) my auto insurance policy always provides at least a 3 day notice prior to billing my account so I am aware - - match.com DOES NOT PROVIDE ANY NOTICE so by the time one reviews their statement the 3 days has easily passed and you are forced to keep the subscription for $59.97 for an additional 90 days. 2.) I had SWORN that prior to attending graduate school I had turned off their "auto renewel" option in 11/09. Come to find out almost 1 year later, that I have been billed consecutively throughout the year till 3/11 every 90 days...SOMEHOW, MATCH.COM is easily able to turn-on or the mechanism is so easily triggered the auto-renewel button begins billing again! There is not even a message from match.com that immediately follows saying "Thank you for your subscription". The customer has NO WAY of knowing these billing transactions are occuring! Obviously, here is "NO" guarantee for the customer that if your credit card stays on file with them, they will STOP continuously billing you. There is no communication from them regarding renewels, confirmations, notices. YOU must realize problem! THIS AUTO-RENEWEL WITHOUT NOTIFICATION/OR PRIOR PERMISSION AND 3-DAY MANDATORY CANCELLATION FOR REFUND IS HOW MATCH.COM IS SCAMMING AND MAKING $$$$$$$ OFF THEIR CUSTOMER'S! They hire very sweet, customer focused women (Michele and Theresa) that ease the customer frustrations that are the messengers for these scam artist owner jerks! To stay ahead of their game, if you chose to subscribe, make certain they do not keep your credit card on file. Which will involve calling and speaking to a customer representative - not sure if that wil still be sufficent enough...Today, I have contacted my credit card company to fight these bogus, and unethical billing practices! I am also going to the BBB.

In this economy, these businesses have become REALLY LOW-DOWN CROOKS! They steal when you are NOT watching! Buyer beware! Check out the founders Gary Kremens match.com perspective on money http://www.youtube.com/watch?v=MfwIeuT2rOk

I too have been bilked out of $34.99 by WMV*Match.com. The debit appeared in my online statement, and I have no connection whatsoever with that website. If there are so many of these debits being reported, why aren't law enforcement authorities doing something about them? The people behind this fraud should be behind bars!

I joined match.com for 3 months and when I went to cancel they offered me a special of 3 months for the price of 1 month to stay as a member, so I decided that I would give it another try. I did not have good luck the first time, but thought that perhaps my life circumstances were preventing me from using their services and would give it another shot. Just before my next 3 months were over, I logged into my account that I had not been using because of time constraints and other factors to cancel once again. I had another offer of staying for 3 more months for the price of 1 month and declined this time know that I did not want to be a member even if they paid me to be one.

I was very diligent about making sure that this cancelation went through as I have had 2 other girlfriends get raked over the coals by them in the past and had hundreds of dollars deducted from their accounts due to forgetting to cancel. They tried to get their money back as they were both in serious relationships and did not know of the policy that they were going to automatically renew if they did not physically go into their account and cancel themselves. The company is so shady that not only did they neglect to process my cancelation when I asked them to do so, they proceeded to take $50.98 out of my bank account that I was slowing starting to close and had very limited funds in it.

I got a notice from my bank for an overdraft and I was furious as I have never ever in my entire 35 years on this earth bounced a check or had to use overdraft protection. I called match.com and did get my $50.98 but after numerous calls numerous times, they refused to issue me a check for the $22 my bank charged me. I am very upset at the fact that match.com is scamming people out of their hard earned money. If I were on a very strict budget and needed that $22, then I could have had other financial difficulties paying my bills.

Match.com has become so greedy that they cannot even pay for trying to scam me out of my money. The said “it was a technical glitch in the system and had happened to others”. They refused to give me the overdraft fee from my bank and told me to call my bank and ask them to remove it. It is not fair that I had to spend my time calling them numerous times waiting on hold for long periods of time and talking to their incompetent employees let alone pick up the phone one more time and tell my bank that I was requesting they pay for match.com being a scammer.

Please beware before signing up with match.com. They need to do some serious quality control and get a grip on reality when they are the ones that made the “mistake”. Then think of all of the people that don’t notice the glitch or just suck up the fees for lack of time or other reasons. Match.com is scamming people and they need to stop. Beware. Don’t use their services. They will try and rob your money any way they can.

ALL online dating sites are fraudulent. I have been on many myself, and while you may, once in a great while, meet someone, the majority of profiles are either posted by the site itself, or they are scammers who are fishing for your email address to spam you. None of them are worth any money

They tried to get me for 42 dollars. I just called my bank and they canceled my c.c. and are going to send me a new one. Someone really needs to have a talk with the billing dept of this company.

there is not lawyer who would take action 0n this matter wetside WMV. I HAVE BEEN CHARGE FOR MORE THE 6 MONTH 39.99 UNTIL i START CHECKING MY ACCOUNT THAT WMV. MATCH.COM THESE ARE SOME OF SCAMS

those WMV MATCH.COM ARE A REALLY SCAMS

I HAVE BEEN CHARGE FOR AT LEAST 5 MONTHS WITH 39.99 AND NOT BODY CAN DO ANYTHING...IT LOOK LIKE SOME HOW THEY GET OVER AND OVER AND NOTHING HAPPENG...

My account was charged today by wmv/www.match.com. I have never heard this website until this charge came out! Luckily it's just 1$. but I felt weird about this so I went to a bank near campus, they cancel my car and issued me a new one immediately. They also tell me that I can claim my money back when the transaction "on processing" is done.
Just to let you guys know that don't waste your time calling match.com. They are thieves and won't return your money! Just go directly to the bank, go through the process and then you can claim your money back!

WMV Match.com one of the biggest fraudulent companies ever. The low ### sucking thieves stole $29.99 twice from me. I had to cancel my card to avoid additional fraudulent charges. When is the attorney generals office going to look into these criminals? MATCH, you are the lowest form of humanity!

Just saw the charge ($35.99) on our account. However the next day it was refunded. I disputed the charge to inform my bank that's it fraudulent and should look into the so called match.com. I viewed our statements from months ago as well and nothing else, but this is absolutely ridiculous if you ask me.

I received an unauthorized charge of $34.99 from WMV*MATCH.COM [protected] TX yesterday but then today got "Rev purchase with ATM card WMV*MATCH.COM [protected] TX"

VERY frustrating as I had to close down accounts. This should not happen... hope this helps!

I hate this, I just got my bank statement and I found that the wmv*match.com took $101 and I never knew about this ###ing site...This is the 2nd time they charged my bank account and this is the 2nd card I got.It pissed me off..