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I have been using Woodland Shoes of various models since 1997. Last September I bought one Woodland Shoes (Article no. G [protected], Colour Green, Size 42, Price Rs. 2195.00) from Aero Club, Woodland Store, F-50, City Center, Salt Lake, Phone, 033-[protected], Kolkata on September 16, 2006.
A couple of days back I noticed that the sole of both the pairs have been cracked. I informed the Manager of that store about the matter and I have been told that this is unfortunate, but you have to pay for replacement of the sole. I have to pay Rs. 450 for the same. Anyway, I have given the shoe for resoling (Repair slip no. 20, dated 28-08-07).
It gives me pain to think that I will be affected in this way after buying a shoe from Woodlands.
With best regards
Yours sincerely,
Subha Ray.
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This is my case. Today I have delivered the shoes to Chennai Radhakrishnan salai store who demanded Rs.450 for resole, that too will be ready after a month. I paid Rs.2000 for the shoe and it is one among my many shoes. The answer by the manager is that the shoe must be worn regularly. It is sheer nonsense, the manufacturer has to rectify the defective sole or else the company showrooms should not function.
Manoharan
[protected].
Hi there,
I've been a regular user of Woodland shoes since 1996 & a very satisfied customer. I purchased a Woodland formal balck shoes for office wear during 2006 from the Woodland store in Panaji, Goa state & not used them for a while as I was on a different assignment. I happened to pack them in the same original box with the cloth as supplied by the company & preserved it for a future use. I had not used it even once since the purchase.
I took them out yesterday to wear & found all in order on a close examination of the shoe as I was on a formal visit to my friend's place at Margoa. On reaching his home I noticed that the sole had cracked & crumpled to fine dust. Eventually the sole started falling off like flake pieces resembling more like charcoal pieces.
This really shows the poor quality of the Woodland shoes, which is reputed for the highest quality that they claim to maintain.
A Woodland customer
V.Hariharan
+91-[protected]
I have purchased a sandal today from Patna (Dakbunglow), Franchisee: Aero Club(Woodland), Shop No.2, Kashi Palace, New Dakbanglow Road, Patna having article no.( GS4048 manufactured by Aero Club, Dehradoon and marketed by Aero Club, Delhi-5 mfg in May 08), the MRP is Rs.1595/- as mentioned on the box but the franchisee charged me Rs.1995/-. The discount amount is Rs.600/- and the amount paid by me is Rs.1395/-.This discount should be on Rs.1595/-.
The moment I saw this gaffe, I talked to the seller on phone no.[protected] but they said that the price mentioned on the box is wrong which I find difficult to digest.
A mail sent to care@woodlandworldwide.com on 4.1.2009 remains unanswered. This tells a sorry tale about Woodland customer care
R.C.Narayan
Dear Sir/ Mam
This is to inform you that I am very unsatisfied with the quality of footwear provided by you. I have bought a footwear GC-1083911 BLACK 42 Footwear From AERO CLUB WOODLAND STORE Shop no. SB-116 B Tonk Road, Opposite Apex Mall, JAIPUR on date 02/. 11/2011 . After wearing the footwear i found the color fade in my socks. This really shows the poor quality of the Woodland shoes, which is reputed for the highest quality that they claim to maintain.
A Woodland customer
Vinesh Chaudhary
+91-[protected]