Woodland Worldwide
Reviews and Complaints

I purchased a pair of woodland shoes on the 27th of April and the next day it self one of the shoe loop cameout. When i went to the store, I was told that it would take 2 days to get it repaired. When I insisted to get it immediatly, the store manager sent on of his workers to a near by local cobbler to chec if it could be repired. The boy didnt find a cobbler and returned back. I was forced to keep the shoes and collect it the next day. After geting it repaired, i wore the shoes and with in 10 mins, the shoe lace of the other shoe, this time the right leg shoe came off!
When went back to the store the second time, the manager said he will have to send the shoe to Delhi to get it repaired and it would take 15 days to get it back!. I had bought a pair of shoes for 2500.00 and dint even use it and not i was without the shoes. I asked him to get it repired in pune it self. he agreed and ask to me collect it the next day. So much inconvenience just for a pair of shoes...Why could the company not give me a replacement?
I wish a company representative calls me at [protected] between 3-6 pm to discuss this inconvenience

Dear sir

Subject: Refund for Purchase of a Shoe at your store which has manufacturing

defect even after repair.

I have purchased woodland shoe from following address,

M/S AERO CLUB

Franchisee: M/S OM SATVIK

Shop21-22 Sahara ganj mall

shahnajaf road hazrat ganj

Lucknow

Dear Sir/Mam,

I would like to bring to your kind notice that I have purchased a Woodland

shoe for Rs. 2795/= (Rupees two thousand seven hundred and ninety five only) on

31st /12/ 2007. The payment receipt no is 8530. After I purchased the shoe

and started using it, I found that the sole was getting detached from the

top portion, due to some manufacturing defect. This was observed on both

the Right and Left foot shoes. This has occurred within a week of purchase

of the shoes. I did approach your Sales outlet and asked for a refund or

replacement of the shoe. Instead of replacing the shoe or refunding the

amount, your sales person has taken the shoes for repair and promised that

this defect will not re-occur and if it re-occurs he would refund the

amount. But to my surprise what ever was promised to me did not happen.

While collecting the shoes after repair I had also pointed out that the

shoes repair was not satisfactory and that it would not solve the problem. So i have not received the shoes yet from the outlet

The attitude of your sales personnel towards a customer and my

several visits to your shop has forced me now to claim a refund on this

shoe. I may not be able to compromise on anything less than a refund of the

full purchase amount or a perfect replacement.

I request you to resolve this issue and a quick response as soon as possible of receiving this letter.

Thanking you,

FROM,
HARIS GHAURI

Hi there
I've been a regular user of Woodland shoes since 1996 & a very satisfied customer. I purchased a Woodland formal balck shoes for office wear during 2006 from the Woodland store in Panaji, Goa state & not used them for a while as I was on a different assignment. I happened to pack them in the same original box with the cloth as supplied by the company & preserved it for a future use. I had not used it even once since the purchase.
I took them out yesterday to wear & found all in order on a close examination of the shoe as I was on a formal visit to my friend's place at Margoa. On reaching his home I noticed that the sole had cracked & crumpled to fine dust. Eventually the sole started falling off like flake pieces resembling more like charcoal pieces.
This really shows the poor quality of the Woodland shoes, which is reputed for the highest quality that they claim to maintain.

A Woodland customer
V.Hariharan
+91-[protected]

I purchased this pair of shoes(Shop ID : 2707) from CrossRiver Mall, CBD Ground, Shahdara. Within Few days, color of one shoe becomes dull than the other. When i went to them, they told me to purchase, Shoe Polish and brush which i did. Now the lining on the top fo the shoes are tearing off from the top. When i reported this issue to them and they told me that there is no warranty of such things and We cannot do anything as far as quality is concerned.

Dear Chairman ,
Yesterday i had bought a pair of shoes from your newly opened outlet in Marathalli , Bangalore , The shoes were in good discounted range but to my surprise The soles of the one of the shoes came out and second is ready to come out .i went back to the same showroom that time only (spending on the car petrol again)but your managers were not giving good response .
therefore kindly ask your customer care person to call me or contact me via email for more details .
kindly compensate for the petrol and the shoes .
article no. -SL-300
regards
your lifelong customer
ritu aggarwal
M-[protected]

Hello, I bought a new pair of woodlands shoes. I am a regular user of woodlands footwear but this time after seven month of usage its sole is worn out (one side). So I went to your dealer then he told that its warranty period is over. Then I told OK then you please repair it for me I will pay you the repair charge. Then they said that they cannot do it because sole is not coming. They are trying to say some excuse. Anyhow I want my footwear to be repaired. I bought this because of its brand name and also I am a potential customer of woodlands. Please find me a solution for this. This is first time I has met with a problem with woodlandfootwear.

Thanking you,
FREDDY JACOB

I bought a woods lans shoes less than a year back.already my sole inner material has came out at places from sides. I paid so much on brand all gone wast.

I purchased a set of shoes on 07-04-2007.

Tin no [protected],
Bill no 174, from aero club franchisee:
J boseck & company, 15/7,
Jl nehru road, grand hotel, kolkata,
Tel 033-[protected]. article L 30782 for rs 1795/-.

Within a week the shoe developed sole problems. I contacted the shop and they told me that it cannot be repaired. I have tried a multiple times to contact the shop but the response was the same. Its a MANUFACTURING defect and still the shop did not replace my shoe. I am a total dissatisfied customer of WOODLAND. I have suggested all my friends and business colleagues to avoid purchasing shoes from WOODLAND. Woodland is supposed to release it IPO. If such 3rd grade horrible shoes are released in the market then i think the company will be in a toss. I am going to put forward my case in the Consumer Forum also.

Woodland has worst of after sales service i brought the shoes from shipra mall ghaziabad. The shoes sole came out in just one month of purchase, when took it to the shop, Mr Hemant Shop Manager was rude and was not acknowledging the fact that it was a manufacturing defect. He said he will apply fevicol and give it back to me, and there is no use in getting back to head office as it is somewhere in dehradun... it was just a matter of rs 2000 but i swear will never go back to this BRAND N WILL ADVISE EVERYBODY NOT TO EVER GO FOR WOODLAND I WANT SOME RESPONSE FROM COMPANY IF THEY FEEL ANYTHING FOR THEIR CUSTOMERS.

Poor Quality of the shoe.
Address:
Shop No. 92/2,80 Feet Road, Opp-Big Bazar, Banashankari,Bangalore

Thread on the top portion of the shoe is torn on the second day. I went back to the shop he says no replacement is possible. He promised me that he will get it serviced with same finish. I went back to the shop again yesterday and the finish of the shoe is very bad. Can anyone help me in solving this problem?