CB Retail Stores Woolworths Incorrect labelling of items on special

Woolworths review: Incorrect labelling of items on special

Clanger of AU

Dec 08, 2019 4:47 pm EST

Verified customer

I have now been caught out twice by incorrect labelling of items "on special".
Last week I bought a woolworths christmas ham which had a label under the item which advertised $10 off total price of ham. At the check out - no discount because it was on "the other woolworth ham"
This week, my son picked up a rexona deodorant. Label under the product advertised the product as being $4.80, charged fill price of $8 at the check out because the reduced price was on rexona plain deodorant not the rexona sports deodorant.
I realise that the details are in the fine print, but who has the time to read the fine print. One would expect the "special discount" tags to be placed under the corresponding products. I'm hoping this was just an oversight, possibly by new, or seasonal casual, staff and not a ploy by woolworths to increase it's profit margin - as a regular woolworths shopper I am now $13.20 out of pocket, and not too happy.

0 comments

Add a comment

Woolworths - poor policy 3

Resolved

Woolworths - bad attitude 24

Resolved

Woolworths - no reason for declining store card application 1

Woolworths - poor quality of women's clothing and underwear 1

Woolworths - gardener mixed blossom honey 12

Woolworths - Service from Self-checkout

Woolworths - racist behaviour of employee at checkout counter

Woolworths - customer service

Woolworths - Credit card

Woolworths - total waste of time and effort

View all Woolworths reviews and complaints

Woolworths Contacts

Woolworths phone numbers

1800 000 610
1800 000 610

Click up if you have successfully reached Woolworths by calling 1800 000 610 phone number 28 28 users reported that they have successfully reached Woolworths by calling 1800 000 610 phone number Click down if you have unsuccessfully reached Woolworths by calling 1800 000 610 phone number 43 43 users reported that they have UNsuccessfully reached Woolworths by calling 1800 000 610 phone number

7%
Confidence score

Woolworths Online

1300 767 969
1300 767 969

Click up if you have successfully reached Woolworths by calling 1300 767 969 phone number 15 15 users reported that they have successfully reached Woolworths by calling 1300 767 969 phone number Click down if you have unsuccessfully reached Woolworths by calling 1300 767 969 phone number 14 14 users reported that they have UNsuccessfully reached Woolworths by calling 1300 767 969 phone number

13%
Confidence score

Woolworths Supermarkets

1300 655 055
1300 655 055

Click up if you have successfully reached Woolworths by calling 1300 655 055 phone number 1 1 users reported that they have successfully reached Woolworths by calling 1300 655 055 phone number Click down if you have unsuccessfully reached Woolworths by calling 1300 655 055 phone number 4 4 users reported that they have UNsuccessfully reached Woolworths by calling 1300 655 055 phone number

Woolworths Petrol

1300 101 234
1300 101 234

Click up if you have successfully reached Woolworths by calling 1300 101 234 phone number 1 1 users reported that they have successfully reached Woolworths by calling 1300 101 234 phone number Click down if you have unsuccessfully reached Woolworths by calling 1300 101 234 phone number 0 0 users reported that they have UNsuccessfully reached Woolworths by calling 1300 101 234 phone number

50%
Confidence score

Rewards, Insurance & Credit Cards

1800 641 497
1800 641 497

Click up if you have successfully reached Woolworths by calling 1800 641 497 phone number 0 0 users reported that they have successfully reached Woolworths by calling 1800 641 497 phone number Click down if you have unsuccessfully reached Woolworths by calling 1800 641 497 phone number 4 4 users reported that they have UNsuccessfully reached Woolworths by calling 1800 641 497 phone number

Trolley Tracker

1300 665 386
1300 665 386

Click up if you have successfully reached Woolworths by calling 1300 665 386 phone number 10 10 users reported that they have successfully reached Woolworths by calling 1300 665 386 phone number Click down if you have unsuccessfully reached Woolworths by calling 1300 665 386 phone number 12 12 users reported that they have UNsuccessfully reached Woolworths by calling 1300 665 386 phone number

Business

+61 288 850 000
+61 288 850 000

Click up if you have successfully reached Woolworths by calling +61 288 850 000 phone number 8 8 users reported that they have successfully reached Woolworths by calling +61 288 850 000 phone number Click down if you have unsuccessfully reached Woolworths by calling +61 288 850 000 phone number 5 5 users reported that they have UNsuccessfully reached Woolworths by calling +61 288 850 000 phone number

23%
Confidence score

Woolworths Group

More phone numbers

Woolworths emails

customer_service@woolworths.com.au

100%
Confidence score: 100%

Support

Woolworths address

1 Woolworths Way, Bella Vista, New South Wales, 2153, Australia

Woolworths social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 21, 2024
View all Woolworths contacts