CB Retail Stores Woolworths Bad service and cant find goods on shelves

Woolworths review: Bad service and cant find goods on shelves

Reviewer30919

Oct 01, 2015 3:22 am EDT

My husband and I have been shopping at Woolworth's Warnbro for the past 5 to 6 years every week and we have now stopped due to the lack of service and unable to find goods. The deli section has now gone to prepack on lots of items and there is no longer a ticket number system so its now who ever they want to serve first, plus the lack of staff. You stand there waiting to be served and in the end just walk away and hopefully if you come back you may get served. Since the new alterations of the store, a majority of product has been moved and now you need a map to find where everything is. Yes we all know they move things around for impulse buying but in this case, we walk around and around trying to find items and then when you go up to ask at the counter or the help desk, they look at you and you get totally ignored. We are now having to go out of our way to shop at another Woolworth's store hoping that the service is better, as we will not be going back to the Warnbro store. We are also now shopping at Coles & IGA, as they have a far better customer service.

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Woolworths phone numbers

1800 000 610
1800 000 610

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7%
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Woolworths Online

1300 767 969
1300 767 969

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13%
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Woolworths Supermarkets

1300 655 055
1300 655 055

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Woolworths Petrol

1300 101 234
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50%
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Rewards, Insurance & Credit Cards

1800 641 497
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Trolley Tracker

1300 665 386
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Business

+61 288 850 000
+61 288 850 000

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23%
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Woolworths Group

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Woolworths emails

customer_service@woolworths.com.au

100%
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Woolworths address

1 Woolworths Way, Bella Vista, New South Wales, 2153, Australia

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