On Thursday, 19 December 2024, I purchased the above product, Woolworths Home Brand: Australian Baked: Mixed Berry Mince Pies (6 Pkt 360g Golden Baked Pies) for $5.50, at Woolworths Deception Bay, Marketplace, Corner of Deception Bay Road and Bay Avenue, Deception Bay. In my haste, I foolishly just looked at the picture on the front of the box which clearly displayed the mince starts covered with icing sugar and it wasn’t until I got home, that I realised there was no icing sugar at all on the mince tarts. This was very disappointing and as far as I’m concerned, false advertising as the photograph clearly shows that the mince tarts are definitely covered with a dusting of icing sugar. I went back to the store, and revisited the stock pile of these tarts, only to discover that none of them were covered with icing sugar, as displayed on the box.
This afternoon, I called in once again to Woolworths at Deception Bay, Marketplace to buy two tubs of the Bulla 2 litre Boysenberry Iceream which is currently on special, half price for $5.50. Once again I was very disappointed to find they had none in stock and we’re not sure it they would be getting any more in for tomorrow, when this weekly special finishes. I didn’t think this was a problem because I thought I could just get a ‘Raincheck’ to purchase them at this reduced price when the stock became available. However, I was very disheartened to hear that you no longer issue these vouchers.
Your sincerely
Disappointed Customer
Anne OBrien
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