WorkPlaceCredit
Reviews and Complaints

Really helpful! A good product for us with credit challenges. Thanks!

Not easy to contact. Lack the personal touch of speaking to a representative

Fast approvals. Easy account set up. Customer service was done through emails, with quick response.

Quick, carefree lending. Helped in a time of need. Looking forward to next opportunity to work with work place credit.

The process was fast and easy. It was a great experience and customer service representatives are courteous and helpful.

Highly recommend this company. Easy application and very fair and flexible terms. Always responsive and excellent customer service.

Process was so easy exceptional customer service. I highly recommend this company. They really came through during a difficult time.

Work place credit was exactly what I needed right when I needed them. The representatives were super helpful in getting the process complete.

The loan process is quick and easy. They are quick on replying when I had questions. The only downfall is access to see updated loan information via the web, you have to email a request.

The worse process ever. Said my loan was rejected, wanted to speak to a live person, Sent me a text to chat with automated. I wanted to know what happens with personal information if rejected. This is a scam, people please beware of this company

I have many loans in my life and Workplace credit is one of my best loans because of the lowest interest rate and affordable to pay back and it is worthy to keep for better credit. You can setup direct payment to them so there is no late payment. Highly recommend to everyone

I would have given a 4 or 5 star but, with it taking 2 weeks just to receive my money and the system having issues just to put my street address is was a pain. I still hear from others that the street address will not go through. People I refer can never get through the first park. The physical address bar.

They made the process very easy. My only problem is that the customer service department NEVER answers the phone and the account website does not provide any updated information. SO if you need to know your balance, or request the pay off you CANNOT get this information unless you call. This is pointless though because they NEVER answer the phone. If you select option 1 it rings for about 2 minutes and then hangs up. Select option 2 or 3 and it ring 5 times and then hangs up on you. So overall I rate them as average because the customer service SUCKS!

The company was great with loaning me money when I needed it but since paying off my last loan I was due an overpayment refund which was deposited into an account that was closed. They asked for my current bank account information and was sent an email saying my refund was being process, that was on May 7th. I have yet to see anything. I continue to send emails as you aren't able to get a live voice, just some link they send that doesn't help. So the reason for the two stars is that their customer service is really bad, no one responds and if they do their response is a sentence or two, it's like they didn't even read your email.

I been tryin to get in touch to pay off my account for like two months now. Ain't nobody answerin the phone or respondin to my emails. It's makin me real frustrated. I don't know what else to do. I just wanna get this over with and move on.

I tried to get in touch with WorkplaceCredit a bunch of times through email and phone 'cause I gotta pay off my loan, but nobody's gotten back to me. The website's been down for like 2 months now and I can't even log into my account.

I'm tryna pay off my loan but ain't nobody responding to my emails or calls. They takin' my money outta my check but I need this paid off before it's too late. I sent an email 'bout payin' it off and closin' my account but nobody's gettin' back to me.

I got a loan from WorkPlaceCredit and I've been trying to pay it off for a month now. I've been leaving messages but I can't get a hold of anyone. The virtual assistant doesn't seem to be working either. I stopped the automatic payments from my paycheck on Monday so I could pay them off, but they still haven't returned my calls or answered the business number.

I tried to get in touch with these guys a bunch of times, but no luck. I got some family stuff going on and I need to know about refinancing my loan. Can someone call or email me back? Thanks.

This website been down for months for us customers. When I call their phone number, the operator says call transfer fail. This been going on for awhile. No one answers your emails. Payments are made directly to them via an allotment through Cross River Bank. On Jan 27 at 3:37 a.m. HST I got an email saying my payment wasn't received by the due date, let me remind you that the payments are automatically sent to them. As of yet I tried to contact them but no answer! Why they still do business if they won't help us! Help!

I gots a loan that I'm tryna pay off, but these guys at WorkPlaceCredit ain't makin' it easy. I been callin' and emailin' 'em for a week now and ain't nobody pickin' up the phone or answerin' my emails. They got some virtual assistant thingy, but that don't work neither. It just keeps sayin' it's transferrin' me to a live person, but that never happens. I even stopped the money comin' outta my paycheck, but I still ain't gettin' no response. And to top it off, they website ain't even workin' so I can't even try to pay it off that way. Ain't no info on there 'bout what to do if the phones and website ain't workin'. I'm stuck and can't even pay off my loan through my work place.