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ITV review: scam and cheating! 40

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Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband bought the Kevin Trudeau's book and when we got them you has to pay to get on their web site in oder to find out anything so I sent them back on 8-16-070. They received it on 9-6-07 because I tracked it and now it is 10-16-07 and no money was refunded . no one will call me back and each time I call they will only take a message or they will hang up on my. The one person I did talk to told me they will only refund my purchase price but it said on the web site full money back guarantee. It did not say or refund purchase price guarantee... If anyone wants help file a complaint with you attorney generals office and with your B.B.burral and may be a class action suit will be formed to help us all who have been miss lead by this company.

40 comments
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janet garrett
Oct 21, 2007 10:14 am EDT

I ordered the Kevin Trudeau book, and I am not satisfied with it I would like to return it but get no answer to the phone # I was told to call that is the [protected] I can not call the customer support # because I do not have long distant on my phone. The book is a big rip off I recommend that on one buy this book , I ordered the book in sept. Received it on 10-20-07 look it over it is nothing and I mean nothing. Please help.

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Judith Sylvester
Oct 26, 2007 10:32 am EDT

Kevin Trudeau's big secret is injections of Human Growth Hormone. So, this is a dangerous fraud. I sent a request to return the book to the ITV's customer service email address and received a second book in the mail for my trouble. No customer service reps come on the line when you call the number to get the required return authorization number. There definite should be a class action suit against this company.

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Carmela larocco
Nov 02, 2007 1:40 pm EDT

The books are a big rip off I spent a week trying to call and send the books back. Know one answer the phone. I feel the company has a very poor return policy. And every book is the same no info like they state. Kevin Trudeue should not be aloud to sell these books . And I hope a class action suit does get brought against. I wonder how many older folks were rip off in hopes these books would help there health. I place the order on the phone and try to cancel when I was not able to get answer's to my question's. You can not get a live person on the phone to do this.

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april d wesley
Nov 04, 2007 9:06 am EST

I ordered his weight loss book. What a joke! You have to fly to another country to buy human growth hormone! What an idiot! I am sending it back for a refund, but it says I have to call for a refund number or I don't get any money.

If I do not get a full refund, I will certainly go in with you on the law suit. Before I do that, though, I will have my lawyer call the number.

April.

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bent over the barrell
Valatie, US
Nov 05, 2007 8:59 am EST

I cannot believe all the complaints on this site. I too have called the provided phone numbers several times and haven't gotten anything but elevator music. I was trying to cancel my auto ship sea vegg order. While I like the product a lot, I have a huge backlog, and figured I would temporarily stop it and save $105 bucks every 3 months. I filed a complaint with my credit card company to block any further charges to my account. (yet another good reason not to put things like these on any cards associated with checking or savings accounts.) I was just going to file a complaint with the BBB today, but decided to give the # a go one more time. I dialed the reorder # [protected] and followed prompts for an existing order. Again, elevator music. I decided to leave the phone next to me while surfing the web, and after about 15 minutes I got through to an actual person! I cancelled my order with them. They in turn asked for my Phone # so that they could call back to confirm the cancellation. (a little odd I think) but I gave it to them, and I will have to see. As I said, I already filed the dispute with my cc company. If they only use my # to harass me, then I too would love to file a complaint. Good luck to you all. Try the #s again, persistence is key. Even if they follow through with my cancellation, I would definitely not vote the company for any kind of customer service awards!

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Denise Simms
Dec 17, 2007 3:22 pm EST

Like the rest you you I to was dumb to buy the books. No money back. Then my husband wanted the Almighty Cleanse that Trudeau said worked so great. Well now we are getting shipments, that we DID NOT ORDER. They are charging us $118.60 a pop to our credit card. I am so mad I could chew nails... There must be someone out there that can help us legally.

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Edward Pasco
Dec 26, 2007 7:39 pm EST

I ordered the weight loss book, too mad and upset to read it. The book included a flyer stating I had a free 30 day membership to naturalcures.com and a monthly newletter. To top it all off, if I was not interested I had to call them within 30 days to cancel or they would start charging my charge card $9.95 per month. So I called and told them not to charge me, that I was not interested and just wanted the book. That was August, now it's December and my account is still be charged $9.95 per month, can't get them on the phone. Help. Any ideas!

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craig greager
Mar 19, 2008 9:59 am EDT

I ordered a book from ITV and it had a 30 day money back gurarntee. But what they don't tell you is the 30 days starts from the date they ship it. It took two weeks for the book to get to me, so I in effect, had a two week guanantee. I consider this fraudulent. It was 90% sales pitch and ten percent information.
not good.

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Glenna McKelvey
Oct 28, 2008 2:25 pm EDT

I cannot reach these people to cancel my subscription. Every number is bogus as it leads to nowhere. I think they are a scam and I am angry and I want this thing cancelled now.

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Chrissy444
US
Feb 16, 2018 3:14 pm EST

Please please please get rid of billy from coronation street, he is the most boring, annoying, dryest actor you have ever had on the program.

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Poo bum
GB
Aug 15, 2018 3:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pixie Lott called Danny a peadophile when he picked that girl yesterday. I'm a day behind as I tape it for my 8 yr old son. Wtf? She can't do that. I picked up on it because I'm sensitive on that stuff. She can't just throw that [censored] out there! Poor Danny will probably get linched

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NatalieDo
US
Aug 15, 2018 6:01 pm EDT

Absolutely shameful and arrogant reporting during the Itv news from the reporter in the stadium at roughly 22.55. To say Croatian team was weak and England's for the taking is insulting the least.

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Leahana Beattie
US
Aug 15, 2018 8:06 pm EDT

Showing people how to poison a dog, also showing the poor dog I'll
You are showing People how to easily poison a dog !
Disgusting from coronation street !

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kerry palmer
GB
Aug 15, 2018 10:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Coronation street is my favourite soap and when michael le vell returned as kevin webster i decided to remain loyal.It was bad enough that he was still allowed to work with children but now i have to seee him constantly touching a young boy.If this continues i will switch of its sick

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Lee_12
GB
Aug 15, 2018 10:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

there is a clear lack of diversity within this show, which is extremely frustrating, this connotes that anyone of does not fit then"stereotypical" standard of beauty which is blonde hair and a small petite frame, i am going to start a petition to get this show of tv if i do not see any diversity

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Sandy Thomas
GB
Aug 16, 2018 2:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It is unbearable and I have just switched off Iran v Spain. Great game but if you cannot control the awful noise you will not get my support for any further games I am sure there must have been many more complaints about this

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CymruSnowy
GB
Aug 20, 2018 5:34 pm EDT
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I sincerely hope the (ahem) celebrities involved, donate the outrageous fee's recieved to the charity in question.
Non-famous, less needy, people who raise awareness/donate money & do it for FREE, without cameras & without a TV network's backing, in a more humble way.
Shame on ITV.

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Jimbobby
ES
Aug 20, 2018 8:20 pm EDT

I am most perturbed by the absolute boring voice over on the ITV programme, The Durrels.
I do NOT need it and although I have tried to turn it off I have not succeeded please can you tell me how to turn this off BEFORE I go completely nuts?
I am sick and tired of listening to this absolute garbage.

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Lacey67
GB
Aug 20, 2018 8:40 pm EDT

Showing animal abuse at the end of programme with the young boy crushing to death a white mouse.
Even if this is after the watershed it not necessary to the storyline.

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Chrissy444
US
Aug 29, 2018 4:03 am EDT

Your adverts are far too long and seem to go on forever! No need. You have a advert every blinking 5 minutes! You can never watch a program and enjoy it!

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laudy
GB
Aug 29, 2018 8:21 am EDT
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saying good morining asian britain then the token white guy ! if a white person said that it be a out cry he should be sacked and a public satement read out from yous about

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Denbodood
GB
Sep 01, 2018 8:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am signed in to my itv hub app on my Samsung TV but I can not watch last week's lethal weapon.
Why do an advert to advertise lethal weapon on itv hub when I can't watch it.
This is very annoying.
Please could you tell me why it is not avaluable.
Kind regards Den.

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Shoed06
GB
Sep 01, 2018 2:45 pm EDT

Dan Wooton bullying Alexandra Burke (when she's not even on the show) week after week comes across disgusting and racist. This needs to stop, just search his name on twitter and 100s of people agree.

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Mr S. Toomey
GB
Sep 03, 2018 6:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why are you putting crap such as ghoasted ect on inbetween decent programs. Why not just leave family guy and American dad on all the way through. If you insist on airing crap do it on a separate night at least then I can watch another channel. Making us all switch over 3 times a night is not on

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Eloise...
GB
Sep 03, 2018 8:38 pm EDT

Please get your app fixed, it won't [censored]ing work

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Slingsby1
GB
Sep 06, 2018 2:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I can not convey the horrific episodes in coronation street last night 27th October. It was horrific and before 9.00pm. What are ITV doing. It's got to stop right now...

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Soph Soph
US
Sep 19, 2018 12:54 am EDT

Why bring X factor back as well as dragging showing it the entire weekend. The show is a horrible Money making machine and ran its course. Just finally cancel it and put something new on worth watching

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Karen Gamble
US
Oct 02, 2018 9:30 am EDT

The drug taking on this programme at 7pm is ridiculous. I along with numerous people have complained about this before but it seems to no avail. Why is this being done again and again .
Seriously not happy, -what happened to the watershed ?
Karen Gamble of Stoke on Trent

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Royal marines
GB
Oct 03, 2018 3:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am complaining about the current royal marine recruitment advert depicting a spider crawling across someone's face. People are genuinely afraid of spiders and very few of us aspire to be royal marines. This is an inappropriate advert.

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Sandra789
GB
Oct 14, 2018 5:28 pm EDT

I do not think this advert should be pit on tv during the day or early evening. Thete is no reason at all for it to be shown. I have small grandchildren who ask questions on what it is and why. This is not something I would want to explain or even should do. Thete are times after water she'd it could be advertised.

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Kham786
GB
Oct 15, 2018 3:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tonight episode off coronation street comment on morroco

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Kham786
GB
Oct 21, 2018 4:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

When Peter Barlow said I would not like to be in steve's shoes then said I would not like to be in Morocco anyway.what's wrong with Morocco it's a beautiful country I can not understand why you would put a country down

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Mo Davies
ES
Oct 21, 2018 9:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Thank God Piers Morgan and Suzanne have, or are on holiday - I hate the way they argue - and Piers always talking over Suzanne (she is so good without him).
Love Holmes and wife they are so not up their own bottoms...

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Jean B
GB
Oct 27, 2018 6:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Absolutely disgusting. Her dress is something that should be worn inside her home. Children are watching this programme. She should be ashamed. What kind of example is she setting?

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Rye Bailey Alexander
US
Oct 28, 2018 4:06 am EDT

Amanda should over up its s family' show sort it out

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Brian 1969
GB
Oct 28, 2018 8:44 am EDT

Why did you cover someone supposedly racily abusing a Muslim nurse but failed to report on the news tonight a nursery nurse being stabbed by three Asian women dressed all in black shouting this is for Allah

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Neil ross
GB
Oct 31, 2018 3:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

On the chase dated 24th October 2018 one question was what day is a watchnight service carried out. The answer was 31st December but in Scotland it's Christmas Eve.

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youngyt
GB
Nov 04, 2018 10:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i cant believe that you are taking off the chase for Rylan Clark he is despicable repulsive and i don't know any person who likes him Rylan Clark is definitely a no no.

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itvisions
US
Nov 12, 2018 1:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

when i rply someone msg my msg can't be send it show me error that are:-

Something went wrong sending your message
If this problem persists, please contact support with Error: You are no longer able to message this user

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pat vincent
GB
Nov 13, 2018 4:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Tom/John Barnaby Brilliant,
Troy, Jones, Nelson and Kate Brilliant
the new DS Winter rubbish, Cam?
bring back Nelson and Kate,

Pat Vincent

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